Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com
 
Cold Air Inductions
Go Back   Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com > Marketplace > Vendor and Seller review / feedback / experiences

Vendor and Seller review / feedback / experiences Share review & feedback on vendors and sellers

Reply
 
Thread Tools
Old 07-25-2012, 04:02 AM   #1
HotrodSS
 
HotrodSS's Avatar
 
Drives: 2010 Camaro 1SS
Join Date: Apr 2012
Location: Hamburg, NY 14075
Posts: 8
Thumbs up Vitesse Motorsports

Paddle Shifters from Ahmed @ Vitesse mototsports, Product installs great works even better, I don't know why anyone would buy the Hurst setup, unless they want to say "Well I have a Hurst", I did have a small problem, but Ahmed "manned-up", and satisfied me to the max, Very happy with the service, both before and after the purchase
HotrodSS is offline   Reply With Quote
Old 09-03-2012, 06:07 PM   #2
horizon670

 
horizon670's Avatar
 
Drives: 2010 Chevy Camaro 2LT / RS / Auto
Join Date: Jan 2010
Location: Rutherford, NJ
Posts: 625
Thank you HotrodSS

For more additional info: http://www.camaro5.com/forums/showthread.php?t=221333
__________________
horizon670 is online now   Reply With Quote
Old 12-28-2012, 08:35 PM   #3
huitt06
 
huitt06's Avatar
 
Drives: 2011 L99 SS
Join Date: Mar 2012
Location: West texas
Posts: 319
My fiancee ordered me some for Christmas and still haven't come in. Is there a wait time on shipping?
__________________
TSP 1 7/8, CNT catback, VMAX, CAI intake, ADM scoop, 3.70s, Adm Tuned(374/391), SLP UDP, 18" nurbs/NT05r's , 3200 stall, Granatelli trailing arms....1/4 mi best 12.7
huitt06 is offline   Reply With Quote
Old 12-29-2012, 05:52 PM   #4
Jrichards73
 
Jrichards73's Avatar
 
Drives: 2011 2SS/RS Victory Red
Join Date: Aug 2011
Location: Virginia
Posts: 671
own #48/100 of these and will say they are AWESOME! Hurst's design is just stupid, what is the linkage for?
__________________
Jrichards73 is offline   Reply With Quote
Old 12-29-2012, 06:09 PM   #5
montreal2010yellow


 
montreal2010yellow's Avatar
 
Drives: 2 LT/RS YELLOW, AUTO., VIN NO. 602
Join Date: May 2010
Location: LAVAL (10 min. north of Montreal), CANADA
Posts: 3,531
One of my best purchase

I installed mine early this summer and I would'nt drive my car without the paddles anymore. Easy to shift where ever I have my hands on the steering. Easly install, takes less than 5 minutes. Great product. Although I had to sand the outside edges with a 400 grit paper. Now feels smooth. And yes there is enough space for the signals and setup levers.

Name:  paddle 1.jpg
Views: 396
Size:  124.8 KB

Name:  paddle2.jpg
Views: 375
Size:  97.3 KB

Name:  paddle3.jpg
Views: 386
Size:  126.6 KB
__________________
T2 Facia, ACS TL1 Hood, ACS Winglets. G5CR CAI. Hotchsic Strut Brace and more...
montreal2010yellow is offline   Reply With Quote
Old 12-30-2012, 08:40 AM   #6
huitt06
 
huitt06's Avatar
 
Drives: 2011 L99 SS
Join Date: Mar 2012
Location: West texas
Posts: 319
Got mine on yesterday. Fit and feel great!
__________________
TSP 1 7/8, CNT catback, VMAX, CAI intake, ADM scoop, 3.70s, Adm Tuned(374/391), SLP UDP, 18" nurbs/NT05r's , 3200 stall, Granatelli trailing arms....1/4 mi best 12.7
huitt06 is offline   Reply With Quote
Old 01-12-2013, 09:45 PM   #7
horizon670

 
horizon670's Avatar
 
Drives: 2010 Chevy Camaro 2LT / RS / Auto
Join Date: Jan 2010
Location: Rutherford, NJ
Posts: 625
I'm Happy to hear all these nice comments, thank you !

Enjoy your Paddles !
__________________
horizon670 is online now   Reply With Quote
Old 01-26-2013, 09:23 PM   #8
Vangres
Timed Rage
 
Vangres's Avatar
 
Drives: 2013 VR ZL1
Join Date: Dec 2012
Location: Malden, MA
Posts: 462
The delivery was super awesome and fast, I didn't install them yet.
Vitesse cares a lot about their customers, was always in touch with me via emails.
Vangres is offline   Reply With Quote
Old 02-17-2013, 10:39 PM   #9
horizon670

 
horizon670's Avatar
 
Drives: 2010 Chevy Camaro 2LT / RS / Auto
Join Date: Jan 2010
Location: Rutherford, NJ
Posts: 625
Thank you Vangres
__________________
horizon670 is online now   Reply With Quote
Old 02-17-2013, 11:34 PM   #10
TRABlackCamaroSS
 
TRABlackCamaroSS's Avatar
 
Drives: '10 Blk Camaro SS/'08 Blk Silverado
Join Date: Feb 2011
Location: OKLA
Posts: 368
Installed mine on my original wheel(paddles#026)...but added a Grant wheel and it was easy to remove them & reinstall after i installed my new wheel...Still one of the best mods for 2010 Camaros yet!!!
Attached Images
 
TRABlackCamaroSS is offline   Reply With Quote
Old 09-08-2013, 02:45 PM   #11
ryanyoung1768
 
Drives: 2013 Camaro 2LS
Join Date: Oct 2012
Location: Henderson, NV
Posts: 73
I am not happy with the product or the service on the 2013 shifters. Three attempts at the correct part have failed, I have had to pull the steering wheel to replace the broken shifter controller, and the customer service has been less than satisfactory. Apparently it's my fault that their product breaks my car, and I have not been offered the refund I requested.
__________________
2013 2LS
T-Rex billet grille, CAI intake, Magnaflow mufflers, VMax ported throttle body, Elite Engineering catch can.
ryanyoung1768 is offline   Reply With Quote
Old 09-08-2013, 03:56 PM   #12
horizon670

 
horizon670's Avatar
 
Drives: 2010 Chevy Camaro 2LT / RS / Auto
Join Date: Jan 2010
Location: Rutherford, NJ
Posts: 625
ryanyoung1768 is a customer who is trying to badmouth our Paddle shifters because we refused to give him a refund. He said if you don't send me a full refund, I will badmouth your product and that's what he is trying to do now, this is why you will see his posts on our various threads.

Thank you everyone for all the nice comments.

Ahmed
Vitesse Motorsports
__________________
horizon670 is online now   Reply With Quote
Old 09-08-2013, 04:00 PM   #13
dorfmac
www.macsautodetail.com
 
dorfmac's Avatar
 
Drives: 2010 2LT/RS
Join Date: Nov 2011
Location: Baltimore
Posts: 1,762
Quote:
Originally Posted by horizon670 View Post
ryanyoung1768 is a customer who is trying to badmouth our Paddle shifters because we refused to give him a refund? He said if you don't send me a full refund, I will badmouth your product and that's what he is trying to do now, this is why you will see his posts on our various threads.

Thank you everyone for all the nice comments.

Ahmed
Vitesse Motorsports
If he's been through 3 tries with your product as he states, then why shouldn't he expect a refund. And regardless, this is a vendor review section so this would be the place to bad mouth, or commend, products and customer service. If he's unsatisfied, then I would say he has a right to share that?
dorfmac is offline   Reply With Quote
Old 09-08-2013, 06:22 PM   #14
horizon670

 
horizon670's Avatar
 
Drives: 2010 Chevy Camaro 2LT / RS / Auto
Join Date: Jan 2010
Location: Rutherford, NJ
Posts: 625
He has all the rights to express his feeling and opinion about our products and customer service.

This is what this thread is about.
I am just explaining what happened.


Ahmed
Vitesse Motorsports
__________________
horizon670 is online now   Reply With Quote
Old 09-08-2013, 06:41 PM   #15
dorfmac
www.macsautodetail.com
 
dorfmac's Avatar
 
Drives: 2010 2LT/RS
Join Date: Nov 2011
Location: Baltimore
Posts: 1,762
Quote:
Originally Posted by ryanyoung1768 View Post
I am not happy with the product or the service on the 2013 shifters. Three attempts at the correct part have failed, I have had to pull the steering wheel to replace the broken shifter controller, and the customer service has been less than satisfactory. Apparently it's my fault that their product breaks my car, and I have not been offered the refund I requested.
Quote:
Originally Posted by horizon670 View Post
ryanyoung1768 is a customer who is trying to badmouth our Paddle shifters because we refused to give him a refund. He said if you don't send me a full refund, I will badmouth your product and that's what he is trying to do now, this is why you will see his posts on our various threads.

Thank you everyone for all the nice comments.

Ahmed
Vitesse Motorsports
Quote:
Originally Posted by horizon670 View Post
He has all the rights to express his feeling and opinion about our products and customer service.

This is what this thread is about.
I am just explaining what happened.


Ahmed
Vitesse Motorsports
What you wrote just seemed to confirm his point that you wouldn't provide a refund and he was going to come and post about his negative experience.

I think it would be more useful if you actually explain your side of things and how you guys handled him as a customer. It would be more helpful if you said why you wouldn't provide a refund, because as of right now only knowing his side of things, I don't know why he shouldn't have been given one, and I'm sure you wouldn't want me to have that impression as I am sure there is a legitimate reason.
dorfmac is offline   Reply With Quote
Old 09-09-2013, 09:11 PM   #16
horizon670

 
horizon670's Avatar
 
Drives: 2010 Chevy Camaro 2LT / RS / Auto
Join Date: Jan 2010
Location: Rutherford, NJ
Posts: 625
You're right. Let me explain so everybody knows exactly what happened.

Customer purchased our 2012+ Camaro Paddle Shifters on January 2nd !
Customer did not follow our detailed and easy instructions on how to mount the Paddle shifters on his steering wheel. He sent us an email on March 5th with following message: "The left went on fine. The right, upshift, works without the spring but doesn't feel as crisp".

On May 30th , customer requested a new set so we shipped him a new set to exchange the already used set he had since January 2nd.

Customer said: "I already plasti-dipped the Paddles so please send me only the connecting part"

Customer sent us an email on June 26th claiming he never received the connecting part we sent on June 2nd so we sent again another one and verified if the address was correct.

On July 8th, customer sent us an email saying we sent him the wrong part ( We admit that we made a mistake ) but we sent him the correct one immediately after.

On September 6th, the Customer sent us an email saying that even the second part we sent him did not fit and that now he is requesting a full refund.

I suggested to send completely brand new sets at no cost but he refused.

This is when he started badmouthing our products and sti

We are sorry that the customer is not satisfied with our product and customer service but we have tried every possible way to satisfy him but unfortunately it did not work.

We do have a full refund policy but after a limited time.

Thank you

Ahmed
Vitesse Motorsports
__________________
horizon670 is online now   Reply With Quote
Old 09-10-2013, 09:15 AM   #17
ryanyoung1768
 
Drives: 2013 Camaro 2LS
Join Date: Oct 2012
Location: Henderson, NV
Posts: 73
The two tries at the correct right hand mounting bracket were machined incorrectly. They take the piece and rotate it to mount to the shifters, instead of having a mirror image. If you take the original plastic pieces and place them next to each other, they form a vee shape, indicating a mirror image. If you do the same to the machined aluminum mounts for the 2012 I received, they do not. they make a diagonal line. I really wanted these to work, but they won't.
Maybe I happened to get the only two bad ones out of the batch. If so, I'm unlucky.
I'm glad other people are happy with theirs. The information above is accurate, but doesn't resolve the problem I had - having to pull my steering wheel to replace the shifter unit seems a bit much for a simple aftermarket dress item.

I'm done here.
__________________
2013 2LS
T-Rex billet grille, CAI intake, Magnaflow mufflers, VMax ported throttle body, Elite Engineering catch can.
ryanyoung1768 is offline   Reply With Quote
 
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 01:16 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.