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Old 01-15-2013, 05:20 PM   #18
Dznts
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well i wont be ordering anything from this vendor. thanks for the heads up!
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Old 01-15-2013, 05:59 PM   #19
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I ordered a painted "fin" antenna from them. It took three weeks (but it was ordered around Thanksgiving) so the timeframe wasn't maddening. I was, however, disappointed in the paint finish on the antenna. It has some orange peel on it, so I may just repaint it myself. Yeah, crappy service.
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Old 01-19-2013, 10:29 PM   #20
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Worse than getting your part shipped is trying to get a refund on a canceled order. I will never order from them again.
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Old 04-01-2013, 08:43 PM   #21
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DO NOT USE THIS VENDOR!!!! Bad Bad Bad!!!!
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Old 04-02-2013, 10:01 PM   #22
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Returned item they acknowledged return and then kept putting me off saying they have credited my card back and it takes 3-5 business days to post. This is not the case with my Amex card that I have shows "pending" charges and credits right away. I am on day 10 and needless to say I have filed a dispute with amex and they can deal with them.

I wil not be buying anything from them ever again.
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Old 04-03-2013, 04:54 PM   #23
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Ordered the Brake Cylinder cover they also lie on their process information. Same old story took forever to get to me i've had alright luck with quality til this point. They literally wrapped this piece of plastic with some sort of vinyl and then spray painted over it. Don't get this confused with just paint splitting this happened less then a year after i bought the product and was literally able to remove the colored portion from the plastic they use. I can't imagine this isn't some guy running a business out of the back of his garage with buddies.
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Old 04-04-2013, 07:47 PM   #24
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I asked them to provide me with proof of my credit or I was filing my dispute with amex and have not hear from them since. No respond on this thread from them is a big red flags folks.
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Old 04-04-2013, 07:54 PM   #25
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As long as they pay their monthly dues no one will care how they conduct business. Don't do business with them, and you have no worries. There's a couple other vendors that do the same and most would say better work, so buy from them.
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Old 04-04-2013, 08:29 PM   #26
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I have had an impossible time contacting them, I ordered the door and dash inserts, I've been trying to contact them, not to cancel but to simply change the order from regular to ABL if possible.

I've, PM'ed them on here, sent emails through the website and called them and left VM's numerous times on multiple days. They have my email, my phone number, my PM info on here, every way to contact me.

I even started posting on the sales threads asking them to contact me out of desperation, nothing. I know they have been on because they have posted in some of their other threads since then.

I can see getting busy, but this is my first purchase from them, and in my mind a fairly big one, about $380 or so. And I cant get any communication about it and I'm not even wanting to cancel or anything so there's no reason to hide from me. I don't understand it.

I've been looking at a couple other things they make but I can tell you if I have to do a Paypal dispute next week, the cutoff I've decided on for them to contact me, I wont be buying anything else from them you can bet.

To bad, they seem to make good products and the things I was looking at I really wanted.
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Old 04-05-2013, 01:53 PM   #27
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Quote:
Originally Posted by Minge View Post
I asked them to provide me with proof of my credit or I was filing my dispute with amex and have not hear from them since. No respond on this thread from them is a big red flags folks.
Please PM or Email me your name and I'll check this for you. Thank you.
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Old 04-05-2013, 01:54 PM   #28
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Quote:
Originally Posted by Rhyder View Post
I have had an impossible time contacting them, I ordered the door and dash inserts, I've been trying to contact them, not to cancel but to simply change the order from regular to ABL if possible.

I've, PM'ed them on here, sent emails through the website and called them and left VM's numerous times on multiple days. They have my email, my phone number, my PM info on here, every way to contact me.

I even started posting on the sales threads asking them to contact me out of desperation, nothing. I know they have been on because they have posted in some of their other threads since then.

I can see getting busy, but this is my first purchase from them, and in my mind a fairly big one, about $380 or so. And I cant get any communication about it and I'm not even wanting to cancel or anything so there's no reason to hide from me. I don't understand it.

I've been looking at a couple other things they make but I can tell you if I have to do a Paypal dispute next week, the cutoff I've decided on for them to contact me, I wont be buying anything else from them you can bet.

To bad, they seem to make good products and the things I was looking at I really wanted.
We make the products and rarely are available on the phone, we ask to email us or PM us, we'll reply the same day to both. Josh@rpidesigns.com or PM. Thanks!
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Old 04-05-2013, 01:59 PM   #29
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Quote:
Originally Posted by Evil-Bee-NH View Post
Ordered the Brake Cylinder cover they also lie on their process information. Same old story took forever to get to me i've had alright luck with quality til this point. They literally wrapped this piece of plastic with some sort of vinyl and then spray painted over it. Don't get this confused with just paint splitting this happened less then a year after i bought the product and was literally able to remove the colored portion from the plastic they use. I can't imagine this isn't some guy running a business out of the back of his garage with buddies.
No garage, here is info on us.

Who are you guys anyway?

RPI Designs, LLC was founded in March of 1998 with the idea of bringing innovative Corvette Parts and Accessories to the Corvette family. There were already a bunch of companies offering Corvette parts, but we wanted to be different and offer products that were not previously offered. You can now find many of our products at retail Corvette shops around the country and around the world.

Our start was very humble, we originally ran operations out of our garage but continued to grow and needed more room. We are currently comprised of 13 team members who work full time to innovate and produce Corvette and Camaro parts.

We currently run operations out of our 8000+ square foot shop. In 2011 we decided it was time to fully invest in the American muscle car aftermarket, so we invested over $510,000.00 in our new shop and in new product development. With our new shop came new product lines and new ideas. You can now enjoy many parts and accessories for Corvette, Camaro, Challenger and Mustang.

Below are pictures of OUR ACTUAL SHOP. Not some pictures pulled from the internet, as some fly by night operations show on their websites. Please enjoy these pictures as you take a "virtual tour" of our location.










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Old 04-05-2013, 08:01 PM   #30
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Showing the people you have treated poorly your physical plant means nothing.

I work in high end customer care for a living. Take care of your customers or someone else will.
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Old 04-08-2013, 08:54 PM   #31
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Was just about to pull the trigger on ZL1 rockers, ZL1 Splitter, and a Heritage grill all painted from these guys. Glad I read this first.
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Old 04-09-2013, 02:04 AM   #32
Evil-Bee-NH
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still looks like an overpriced garage... and who are you guys question we're your customers that you pretty much ignore entirely and use the no ones near a phone excuse all the time if your such an invested shop get a wireless phone and keep it on you because your customer service sucks.
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Old 04-09-2013, 03:42 AM   #33
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how many lies can you tell as a business?, I guess as many as it takes to get poor suckers to keep ordering, respond on the first day(yeah ok,riighht), paypal disputes(yuup common practice), leading the feedback threads for negative reviews(weekly), the numbers of negative reviews have got to be staggering. One search shows some scary reviews for soo soo many of us and you have years worth, this is not new. Ignoring the phones(yup all the time), apparently the phone issue(was told not working) from 18 months ago still hasn't been wired correctly yet. Your a joke and only on a public website can you continue to do members wrong and not get penalized for it. Keep up the lies and count your negative reviews if you can count that high.
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Old 04-09-2013, 07:38 PM   #34
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I had my email responded to and he stated he is going to get the ABL inserts done and they should be shipped next week.

Felt I needed to add that he did contact me on these finally.
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