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Old 04-13-2013, 09:42 AM   #35
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If you are not satisfied at the time you go to pick your car up, leave it there until it is 100% to your satisfaction. If you take it home, the dealerships will try and say the problems were caused by you. This way, they cannot do that and as a bonus, time at the dealership counts toward the lemon law.
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Old 04-13-2013, 11:28 AM   #36
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Decided to take a quick drive around the block with the top down. The new top has several tethers that were not present on the old top and when down, it does not flap like the old top at speeds under 50 mph (in a city, fast as I could get). However, once I had the top down, and I could see in the car, I noticed some trash in the passenger seat (looked like top clippings). When I moved it, I found...





Needless to say, I will be calling back on Monday.
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Old 04-13-2013, 11:44 AM   #37
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Decided to take a quick drive around the block with the top down. The new top has several tethers that were not present on the old top and when down, it does not flap like the old top at speeds under 50 mph (in a city, fast as I could get). However, once I had the top down, and I could see in the car, I noticed some trash in the passenger seat (looked like top clippings). When I moved it, I found...


Needless to say, I will be calling back on Monday.
The top install shop owner my dealer uses told me how the retrofit procedure says to remove the mechanism and do the work outside the car. However some one taking short cuts might not do this. This issue is the new top canvas install requires drilling holes into the mechanism for the new teathers. If those drill shavings fall into the seat and are pressed in or hastily pulled out ...

Look very carefully in the seat creases or junction with the body panels for more metal shavings.
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Old 04-13-2013, 12:46 PM   #38
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...When I moved it, I found...

Be prepared for: "That wasn't there when we returned the car to you."
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Old 04-13-2013, 02:11 PM   #39
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Be prepared for: "That wasn't there when we returned the car to you."
For now...I am going to look at this positively, and hope that is not the direction this takes.

I will give an update on Monday.
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Old 04-13-2013, 02:15 PM   #40
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More issues....




Anyone know what this is? I want to think it was something that was cut off to remove the old top, and when cut, it wedged itself in my spoiler, since I know this was not there when the car was dropped off, and it was too tightly wedged to "fall" on the car since it was returned to me. But...I have never seen on of these before.



Chip in paint after it was removed.


Close up shot.


Of course, I will be asking the dealer about this on Monday as well.
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Old 04-13-2013, 05:56 PM   #41
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I've got 3 or 4 of those little metal pieces myself. Found them after having the top replaced recently - they were on the backseats
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Old 04-13-2013, 06:28 PM   #42
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In that case, I am assuming that they are pop rivets that are used in the top attachment process, and when they cut this one, it was shot at the spoiler and embedded itself there.

I love taking a car in for 1 problem and getting a whole slew of new ones after.
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Old 04-13-2013, 09:25 PM   #43
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For now...I am going to look at this positively, and hope that is not the direction this takes.
I will give an update on Monday.
Algeron, All of us here are sending you good vibes that each new issue will be resolved.
That seat is a .
They've got to make that right.
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Old 04-13-2013, 09:28 PM   #44
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I hope so.
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Old 04-15-2013, 01:36 PM   #45
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Just spoke to the dealership. The seat bottom has already been ordered, and once it gets in, they will set up an appointment to fix the seat and the paint.
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Old 04-15-2013, 01:55 PM   #46
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Just spoke to the dealership. The seat bottom has already been ordered, and once it gets in, they will set up an appointment to fix the seat and the paint.
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Old 04-15-2013, 04:59 PM   #47
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I have to admit, I have been very happy with the service writer and the dealership that I have been working with.
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Old 04-15-2013, 05:57 PM   #48
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While your dealership may be good, they should not have scratched the paint and ruined your seat. That is just plain shoddy work. On my first car when the top was replaced I got my car back just like I left it. Actually better. It was fully detailed inside and out. Be aware of every little nook and cranny of your car.
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Old 04-15-2013, 06:28 PM   #49
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While your dealership may be good, they should not have scratched the paint and ruined your seat. That is just plain shoddy work. On my first car when the top was replaced I got my car back just like I left it. Actually better. It was fully detailed inside and out. Be aware of every little nook and cranny of your car.

I fully agree with you. However, the dealership did sub out the top replacement. It was this company that caused the damage. The company that did the work is well known in my area for top replacements and interior repairs/upgrades, and they have been in business since 1926. If I was to take my older cars to have anything done, I would have selected the same spot.

I have only had this car shy of 3 months. I am still learning all the nooks and crannies.
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Old 04-15-2013, 07:07 PM   #50
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One moral of this story might be to proactively remove the back seats before taking it in for the top replacement.

Maybe that means removing the subwoofer as well.

Just a thought.
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Old 04-15-2013, 07:49 PM   #51
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One moral of this story might be to proactively remove the back seats before taking it in for the top replacement.

Maybe that means removing the subwoofer as well.

Just a thought.

LOL - too bad this was the passenger seat.
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