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Old 05-02-2013, 08:37 AM   #547
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mine goes in tomorrow.
really want to know the details my dealer is clueless.....
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Old 05-02-2013, 08:42 AM   #548
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really want to know the details my dealer is clueless.....
what details are they clueless on?
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Old 05-02-2013, 08:47 AM   #549
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he just denies that there is a problem and im the only one hes ever seen with this issue and still says whole dash needs to be replaced..
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Old 05-02-2013, 08:49 AM   #550
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he just denies that there is a problem and im the only one hes ever seen with this issue and still says whole dash needs to be replaced..
the tsb i believe tells the service tech that the dash does not need to be replaced. also what can he deny when there is a tsb. id find a new dealer.
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Old 05-02-2013, 08:51 AM   #551
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The passenger side piece and drivers side piece is really easy to remove. I just updated my dash to the 2012 style, and added the suede insert with red stitching. I hope I don't get bubbling on that.

So anyhow, you remove the side panels on the dash. Reach in from behind and pinch the first clip for the dash while pulling. Get that trim off. Remove the 2 - 3 7mm bolts. You should also pull the gauge trim out a bit, then pull the passenger piece off. It is merely clipped into place.



Once that is out you need to unscrew the center duct then reinstall it on the new dash piece.

It may take longer if the dealer pulls the HVAC controls out.
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Old 05-02-2013, 08:52 AM   #552
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do you have the TSB number?? let us see pics when your dash is done thanks..
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Old 05-02-2013, 08:54 AM   #553
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do you have the TSB number?? let us see pics when your dash is done thanks..
note sure on the tsb# ill have to ask my dealer. i will post pics as well.
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Old 05-02-2013, 08:55 AM   #554
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thanks!!
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Old 05-02-2013, 10:51 AM   #555
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pics!!!!!!!!!
I'm not sure why you'd want pictures. You know what it is supposed to look like, well that's what it looks like.

Also, tell your dealer to look up PIC5718C. The PIC stands for Preliminary Information Bulletin so perhaps there isn't a TSB yet.

If they look that up or if you print out the details from the link posted earlier and they deny it, find a new dealer or demand to speak to a new rep. You'll get your way.

It makes no sense for them to deny a problem when Chevy will be paying the cost of the part and labor. The dealer will be reimbursed from Chevy and the total cost to you is $0.00.

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Old 05-02-2013, 02:28 PM   #556
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Repaired

Just got my dash repaired under the new fix and it looks great again!!! Now to keep an eye on it and see if it holds up!!! I was only at my dealer for 45 minutes. They took it back and returned in 45 minutes.
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Old 05-02-2013, 02:32 PM   #557
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The dash does not get replaced with the new fix, Just the leather assembly that goes around the center A/C vents.
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Old 05-04-2013, 08:59 AM   #558
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I'm not sure why you'd want pictures. You know what it is supposed to look like, well that's what it looks like.

Also, tell your dealer to look up PIC5718C. The PIC stands for Preliminary Information Bulletin so perhaps there isn't a TSB yet.

If they look that up or if you print out the details from the link posted earlier and they deny it, find a new dealer or demand to speak to a new rep. You'll get your way.

It makes no sense for them to deny a problem when Chevy will be paying the cost of the part and labor. The dealer will be reimbursed from Chevy and the total cost to you is $0.00.
looks like ??? duh ! i know what it looks like ...was wanting to see what kind of job on fit and finish....and yes my dealer denies there is a problem along with alot of other dealers on previous forums on this topic.....
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Old 05-04-2013, 09:02 AM   #559
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didnt get to take the car in yesterday. have to wait till next friday.
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Old 05-04-2013, 08:29 PM   #560
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looks like ??? duh ! i know what it looks like ...was wanting to see what kind of job on fit and finish....and yes my dealer denies there is a problem along with alot of other dealers on previous forums on this topic.....
The part is not new. It is the same part but the manufacturing defect has been fixed. There is no different "fit" or "finish" it is the same minus that ugly bubble, but for your convenience I have some before and after pictures attached.

Besides what I mentioned above on your dealer call Chevy direct and give your dealer some feedback via that route. I've been to two dealers about this issue and both immediately pulled up the information provided in this forum (PIC) with zero problems. If your 2012 is under warranty, it will be covered.

Also, if you don't mind me asking: Is that your black Camaro in your sig? I like the headlights/side signals look, what are they?

Before:


After:

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