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Old 05-04-2013, 12:05 PM   #1
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Am I screwed? Halo soldering..

I got a set of halo led's in yesterday and one of the wires wasn't attached to the halo (it must have ripped off during shipping). When I went to solder it back on, there was nothing to solder it to so the wire couldn't grab and attach to the halo. Here is a picture of after i tried to solder it and with the other wire attached. The surrounding area is melted a little from trying to get it to solder.

Is there anything I can do besides get it replaced? My headlights are out and opened already I'd rather not go that route.

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Old 05-04-2013, 12:44 PM   #2
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Looks like you will be buying a new one. The company you purchased from would have most likely replaced it but by you performing you own fix for the problem you have eliminated your ability to return it. Looks like some wasted money unless I'm missing something.
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Old 05-04-2013, 12:58 PM   #3
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Looks like you will be buying a new one. The company you purchased from would have most likely replaced it but by you performing you own fix for the problem you have eliminated your ability to return it. Looks like some wasted money.
This
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Old 05-04-2013, 01:01 PM   #4
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just curious to why you didnt contat the vendor you bought it from. especially if you literally just got it...
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Old 05-04-2013, 01:27 PM   #5
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come on , we've all been there, you're ready to do a mod, maybe already started the process, and then you discover a mail order part is damaged so you attempt to fix it yourself,

I would do my best to fix it, it may help to dremel some of the plastic away to try & get a better shot on the contact and just seal it back up with some silicone when done

and I would still contact the seller & ask for a replacement if you cant get it fixed.
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Old 05-04-2013, 04:14 PM   #6
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No they do not have to replace it under warranty. You tried to fix your self. Now they could say you damaged it. Now they might out of goodness of their heart replace it.
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Old 05-04-2013, 06:12 PM   #7
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just curious to why you didnt contat the vendor you bought it from. especially if you literally just got it...
I contacted them, but by the time I got the halo's (after 4) they were closed. They're closed saturday, and sunday as well.

I was sitting there with my front bumper off and headlights opened up figuring it just needs solder.

I'll try using a dremel.
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Old 05-04-2013, 10:28 PM   #8
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No they do not have to replace it under warranty. You tried to fix your self. Now they could say you damaged it. Now they might out of goodness of their heart replace it.

yeah your right, they don't have to do anything, but no one is going to destroy something they bought just so they can wait a week to get another one of something they already had. So really they have argument to deny that it came damaged, besides this item should be of good durability as it is being installed on a car and shouldn't fall apart from handling.

there is so much cheap junk from china being sold now it's a real shame, everything from gun scopes that cant hold a zero to motorcycle LED's that burn out after a few weeks, this money-junkie thinking of lets just make the cheapest piece of junk we can just so we can make a buck is running wild, likewise consumers need to lose the "walmart" mentality and value quality over prices again and realize that cheap prices usually gets you cheap quality.
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Old 05-04-2013, 11:31 PM   #9
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Just shave the plastic down to smooth so it looks normalish and try to replace or claim it melted that wsy when powered, it doesnt matter what they hear really because regardless of what it is you tell them, you received a broken product out of the gate.
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Old 05-07-2013, 08:43 AM   #10
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Just to update everybody. The company express shipped a replacement halo along with a prepaid return label.

And they are based out of Missouri not China haha.
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