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Old 05-08-2013, 09:38 PM   #26
alanhurst
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Originally Posted by SSmokinSS View Post
Naa. I'm not worried about it. One customer a couple thousand miles away doesn't mean much. Plenty of great businesses out in the SouthWest with plenty of goodies and awesome service!
Well it worries me cause I only live like 30 minutes from this shop and I planned on using this shop when it came time for headers/tuning/gearing.

But the idea of having my car down there for a few days and not being able to get a hold of the shop doesn't sit well with me.
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Old 05-08-2013, 10:02 PM   #27
SSmokinSS
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I haven't attempted to contact him since the last posting when he claimed he was "all over it". I bought some lights that were supposed to be new. They were used and partially broken. T&T was going to ship out a set of interior bulbs to make up for the mistake. Never heard from them again. Not a biggie. If I was local, that would be another story.
I just choose to not do business with them in the future. I have that luxury. If someone asks my opinion, I'll be happy to forward my experience. Not trashing the business, but if a $20 part is too much to handle in a timely manner, I wouldn't let them near my car if I was stranded on the side of the road.

Word of mouth is the backbone of any company. Live and learn.

[My post has been quoted, so I won't bother changing it, BUT T&T did resolve the issue and then some. I am happy with the outcome, and will recommend them in the future. He really took care of the other bigger issue, and helped a fellow member get his parts from a less than honest 3rd party. It's great to see a person/business handle issues, even if they are from awhile back. It's not too often I give a bad experience a second chance, but this time I will give it a shot. ]
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Last edited by SSmokinSS; 06-05-2013 at 10:05 PM. Reason: update.
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Old 05-09-2013, 08:28 PM   #28
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Yeah he pulled the same crap on me last year. Picked up a set of preowned ARH headers. Got them for a good price but took him almost a month to ship cause of the weather. Granted, that's understandable but when you're running a business & someone paypals you that kind of cash, you most definitely have an obligation to maintain some sort of effort or contact. Course when they finally arrived I found that he stiffed me on the o2 extensions. Wrote him a couple times but he chose to ignore me while he kept posting up other things for sale. In the end I had to fork out an additional $40 to get them elsewhere. But given the fact that he only replied to every 4th-5th message I sent him (with 2-3 words for each reply) I figure things could've been a lot worse. Lol I laugh now because the lack of grammar should have been a red flag. I don't sweat it cause we're fortunate to have options all over the country that work hard to provide a top notch experience. How he chooses to run his business has no effect on anyone but himself.

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Old 06-05-2013, 08:39 PM   #29
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o2 ext

Quote:
Originally Posted by SSeric View Post
Yeah he pulled the same crap on me last year. Picked up a set of preowned ARH headers. Got them for a good price but took him almost a month to ship cause of the weather. Granted, that's understandable but when you're running a business & someone paypals you that kind of cash, you most definitely have an obligation to maintain some sort of effort or contact. Course when they finally arrived I found that he stiffed me on the o2 extensions. Wrote him a couple times but he chose to ignore me while he kept posting up other things for sale. In the end I had to fork out an additional $40 to get them elsewhere. But given the fact that he only replied to every 4th-5th message I sent him (with 2-3 words for each reply) I figure things could've been a lot worse. Lol I laugh now because the lack of grammar should have been a red flag. I don't sweat it cause we're fortunate to have options all over the country that work hard to provide a top notch experience. How he chooses to run his business has no effect on anyone but himself.

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hello sir,
iam sorry for my grammar sometimes when you get 20 or 30 pms a day. you try and go thru them of all and some get 2 or 3 word answers. i know that there has been 4 or 5 members that things have slipped thru the cracks. i dont try to screw anybody but sometimes when you are in business not everything goes smooth. what sucks is the people only look at the 4 or 5 things not the 1000s of happy members. i looked back thru my pms sir and i didnt see anything from you asking about your o2 ext. i also looked at the post where i listed them and it didnt say they came with them either. but since you were unhappy i would be happy to refund you your money or give you a $40.00 credit toward anything you may need at a later date.

sorry that you had to go thru this

thanks tim 240-674-3930
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Old 06-05-2013, 10:05 PM   #30
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updated post #27
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Old 06-07-2013, 04:45 PM   #31
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Originally Posted by tandtperformance View Post
hello sir,
iam sorry for my grammar sometimes when you get 20 or 30 pms a day. you try and go thru them of all and some get 2 or 3 word answers. i know that there has been 4 or 5 members that things have slipped thru the cracks. i dont try to screw anybody but sometimes when you are in business not everything goes smooth. what sucks is the people only look at the 4 or 5 things not the 1000s of happy members. i looked back thru my pms sir and i didnt see anything from you asking about your o2 ext. i also looked at the post where i listed them and it didnt say they came with them either. but since you were unhappy i would be happy to refund you your money or give you a $40.00 credit toward anything you may need at a later date.

sorry that you had to go thru this

thanks tim 240-674-3930
I appreciate you taking the time to address my concerns, Tim. Your effort to make things right after the amount of time that's passed is as surprising as it is appreciated.

I'll follow up with you via PM in case you don't have my paypal address still.
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