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Old 05-04-2013, 07:37 AM   #51
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Originally Posted by racerx1214 View Post
This is borderline dangerous.

I was on many hills today, if you wait for it to turn off you risk rolling back into another car, and if you power through it enough to make sure you don't stall, it beats the piss out of the car to do it. Maybe it's time to see if brandon can check into getting something going.
racerx1214,

We definitely appreciate and highly value your and everyone else's feedback regarding Hill Start Assist. I will make a note of these concerns and relay this information to the right source. As always, if you are experiencing a vehicle issue, don't hesitate to let us know.

Thanks so much,

William R.
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Old 05-04-2013, 10:36 AM   #52
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GM had better figure out that this is a BIG deal that will cost them future sales.
Strongly agree. I love my Camaro, but hate the HSA. I will not buy another GM vehicle so equipped.
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Old 05-04-2013, 12:51 PM   #53
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Originally Posted by Chevrolet Customer Svc View Post
racerx1214,

We definitely appreciate and highly value your and everyone else's feedback regarding Hill Start Assist. I will make a note of these concerns and relay this information to the right source. As always, if you are experiencing a vehicle issue, don't hesitate to let us know.

Thanks so much,

William R.
Chevrolet Customer Care
Thanks for doing this. I think what would make everyone happy is to have the option to disable this feature. This system seems to add undue wear to the clutch as it is slipping while waiting for the brakes to release. Using the hand brake to hold position is just as effective and I can control it.
Someone has posted a picture of a Ram truck that had the disable option as part of the vehicle options. It would seem to me that a fairly simple software update would allow for this feature to be disabled. For those without the MyLink system, it may not be as easy. Just my $0.02!
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Old 05-04-2013, 04:07 PM   #54
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It will also engage when facing down hill so now you would increase the activity of this feature when facing down hill. I know that it activated facing down hill because it did it to me in my driveway.

Yup .... confirmed. mine does the samething
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Old 05-04-2013, 05:39 PM   #55
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i dont understand the down hill activation... WHY?? I thought i had gone nuts trying to figure out why the car wasn't moving this morning down a slope i parked at the top of
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Old 05-04-2013, 09:20 PM   #56
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If you disable the whole thing... meaning hold the button down (once) for more than 8 seconds, it shuts off the HSA. If you simply put it into competition mode (two button presses), it does not shut it off. I am now shutting it all off every time I start my car.
Sorry guys, this did work once... but it must not have been a steep enough hill, because I tried it again today and it was a FAIL. Hopefully a fix will be developed soon.
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Old 05-07-2013, 10:39 PM   #57
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GOOD NEWS / BAD NEWS

The GOOD NEWS is Chevrolet called to do a phone survey about how I like my new Camaro. They also asked about anything I did not like about the car, HSA was on the top of that list. They said they would forward the comments to the Chevy engineering group. I did not only complain, but offered possible solutions to any of the problems I mentioned.

The BAD NEWS is HSA still haunts us until GM takes some action on it. If we all get that call we can all mention it, and maybe a fix will be forthcoming.
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Old 05-12-2013, 04:19 PM   #58
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Originally Posted by Chevrolet Customer Svc View Post
racerx1214,

We definitely appreciate and highly value your and everyone else's feedback regarding Hill Start Assist. I will make a note of these concerns and relay this information to the right source. As always, if you are experiencing a vehicle issue, don't hesitate to let us know.

Thanks so much,

William R.
Chevrolet Customer Care
Ok customer service its time to really help us with this stupid @ss thing.Mine activated twice today, once at the gas station,i dont know about anyone else but i have never seen a gas pump on a hill.The other was at the bank,and once again the parking lot wasn't on a hill.This thing is ridiculous,and we need to be able to turn it off.Does GM actually hear us?or they just dont care??????????
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Old 05-12-2013, 07:27 PM   #59
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It was pretty embarassing to have my then brand new car stall when it activated as I was exiting a parking lot across the street from a Shelby Mustang...

What better reason can you think of to correct this problem?
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Old 05-12-2013, 09:20 PM   #60
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Customer service are you listening????????????????????????????????????????? ?????????????????????????????????????????????????? ?????????????????????????????????????????????????? ?????????????????????????????????????????????????? ?????????????????????????????????????????????????? ?????????????????????????????????????????????????? ????
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Old 05-12-2013, 10:13 PM   #61
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Didn't know it was activating on flat ground. I positively will not place an order for a 2014 until there is a way to deactivate it. And I don't mean a trial and error, DIY computer hack solution that could void the warranty.
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Old 05-12-2013, 11:12 PM   #62
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PLEASE SOMEONE (GM) HELP IM BEATING THE PISS OUT OF MY CAR WITH THIS THING LIVING IN CT WAY TO MUCH ELEVATION CHANGE IN THE ROADS AFTER HAVING IT HAPPEN 6 TIMES TODAY I FINALLY FIGURED OUT YOU JUST HAVE TO TREAT IT AS IF YOU WERE ON FLAT GROUND AND IT WORKS OK BUT IM SO SICK OF THIS CUSTOMER SERVICE THIS IS A HUGE ISSSUE THAT SHOULD HAVE A SIMPLE FIX YOU HAVE HEARD THE CAMARO ENTHUSIAST CRYS FOR HELP WE NEED SOMETHING I DIDNT TAKE MY CAR OUT ON MY EVENING CRUISE WITH MY BUDDYS BECAUSE OF THE FRUSTRATION WITH THIS......THATS NOT THE WAY I SHOULD FEEL ABOUT DRIVING MY BABY IT ALMOST FEELS LIKE A EMBARRASSING HANDICAP. TO BE AFRAID OF BURNING MY CLUTCH OR STALLING IN FRONT OF MY BUDDYS WITH THERE SUBBIES AND MUSTANGS ...PLEASE HELP
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Old 05-13-2013, 03:11 AM   #63
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Did some research. Both Mustang and Challenger allow this "invention" to be disabled by the driver. GM make it happen for Camaro if you want me to order a 2014 SS 1LE.
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Old 05-13-2013, 04:13 AM   #64
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Put me down as making it have a user disable feature.
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CAFE STANDARDS! Get used to them or vote our electeds in Washington out of office...........
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Old 05-13-2013, 02:26 PM   #65
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If there are any improvements made to HSA in the '14 Camaro, I expect that Chevy will not advertise this so it can't be seen as an admission to the fact that it does not work well for competent drivers that don't need in the first place. No offense intended, but a driver that needs this feature should prabably be driving an automatic, not that there's anything wrong with that.

Before I order a '14 1LE, I will wait to see if drivers of the '14 Camaros report any changes in the performance of this system such as the brakes releasing when the gas pedal is pressed-rather than a two second delay-or an option to disable is incorporated.

I do not want to have to use the handbrake as a work-around to prevent this "assist" system from holding the brakes when I'm READY to pull out. I can see how drivers can be made to look silly when the engine stumbles or stalls as the driver attempts to make a normal uphill takeoff and the brake calipers are still clamping the discs.

This system frustrates me and I don't even have a car equipped with it yet!
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Old 05-13-2013, 04:36 PM   #66
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I just returned from my dealership and spoke directly with the service manager and expressed my displeasure with HSA and requested he find away to disable it. Contact GM, the president, I didn't care who as long as it was shut off or rendered ineffective. He was shocked and like many have expressed here, experienced drivers do not need or want this feature so there should be an override. He asked me if I was sure the MyLink didn't have the option. This, coming from the manager of the service department not knowing the cars they service. Now Customer Service take note at why we are so frustrated at over a year and we can't get GM to act. What do we all have to do, storm the headquarters to be heard!
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Old 05-13-2013, 08:25 PM   #67
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If there are any improvements made to HSA in the '14 Camaro, I expect that Chevy will not advertise this so it can't be seen as an admission to the fact that it does not work well for competent drivers that don't need in the first place. No offense intended, but a driver that needs this feature should prabably be driving an automatic, not that there's anything wrong with that.
Agreed. I've driven manual transmission cars on probably the steepest roads in the country, San Francisco. I don't roll back, and I don't burn up the clutch either. It's called "practice and skill". That's why we drive a manual transmission car. They need to get rid of HSA. I'm not buying until it's gone.

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Old 05-13-2013, 08:32 PM   #68
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Instead of bitching about it hear to primarily deaf ears you guys should contact the NHTSA and approach it as a safety concern. Essentially it engages erratically and can become detrimental when pulling into traffic ect. If there is a safety concern and there are enough complaints it will warrant an investigation. At that point GM will have to address the issue.

A bunch of potential customers saying they wont buy it means squat vs an investigation and potential recall.
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Old 05-14-2013, 05:18 AM   #69
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Instead of bitching about it hear to primarily deaf ears you guys should contact the NHTSA and approach it as a safety concern. Essentially it engages erratically and can become detrimental when pulling into traffic ect. If there is a safety concern and there are enough complaints it will warrant an investigation. At that point GM will have to address the issue.

A bunch of potential customers saying they wont buy it means squat vs an investigation and potential recall.
Who's going to initiate contact with the NHTSA? and what if they are already aware of it and do not deem it unsafe? Any lawyers here?
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CAFE STANDARDS! Get used to them or vote our electeds in Washington out of office...........
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Old 05-14-2013, 05:42 AM   #70
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You don't need a lawyer and anyone with a concern about this feature needs to file a complaint.

NOW make sure your complaint is about the safety of the vehicle or that it works erratically. General complaint that you don't like it are not valid. IE you were pulling into traffic on level ground, it activated and it almost caused you to get hit. Ect. General bitching won't work here. You need specific example of it activating at the incorrect times ect. Do not make something up as this is taken seriously and will be investigated as deemed necessary by the NHTSA.

https://www-odi.nhtsa.dot.gov/ivoq/


From the site:


"If a safety-related defect exists in a motor vehicle or item of motor vehicle equipment, the manufacturer must provide a remedy at no cost to the owner. Your complaint is the first step in the process.
We do not have to receive a specific number of complaints before we look into a problem. We gather all available information on a problem. Your complaint is important to us."
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Old 05-14-2013, 07:41 AM   #71
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Dropspeed - Nice info. This feature gets a great deal of negative response from site members. Anyone that has complined on this site about HSA should take full advantage of the NHTSA site you provided and get the ball rolling on possible corrective action.
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Old 05-14-2013, 10:48 AM   #72
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I'll jump on this bandwagon. I truly hate the HSA. I have been driving standards most of my life and have killed the car twice since i had it. To me it feels like the parking break is on.
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Old 05-14-2013, 03:31 PM   #73
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Ok customer service its time to really help us with this stupid @ss thing.Mine activated twice today, once at the gas station,i dont know about anyone else but i have never seen a gas pump on a hill.The other was at the bank,and once again the parking lot wasn't on a hill.This thing is ridiculous,and we need to be able to turn it off.Does GM actually hear us?or they just dont care??????????
Had to quote myself i went back to the gas station just to take this pic,hopefully someone at GM(customer service)will see this.Under my hood is a little emblem that says High Performance,at no point should hill assist and High Performance be on the same car!!!!!!!!!!!! this thing is so freaking stupid,it makes me wonder if GM really does stand for Government Motors?
This no joke, i was at the pump in the middle of the picture,and hill assist came on and stopped me from leaving.
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Old 05-14-2013, 05:19 PM   #74
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No offense to GM customer service, but their power is limited.

Go to post 70 in this thread and register a complaint with the NHTSA. GM will have no choice to make a change if it is actually a safety issue.

-Matt
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Old 05-14-2013, 08:00 PM   #75
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Dropspeed - Nice info. This feature gets a great deal of negative response from site members. Anyone that has complined on this site about HSA should take full advantage of the NHTSA site you provided and get the ball rolling on possible corrective action.
It's probably good to complain to NHTSA, but better to Chevrolet. Any recall is not likely to provide the main objective of being able to disable HSA.

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