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Old 05-02-2013, 08:51 AM   #551
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The passenger side piece and drivers side piece is really easy to remove. I just updated my dash to the 2012 style, and added the suede insert with red stitching. I hope I don't get bubbling on that.

So anyhow, you remove the side panels on the dash. Reach in from behind and pinch the first clip for the dash while pulling. Get that trim off. Remove the 2 - 3 7mm bolts. You should also pull the gauge trim out a bit, then pull the passenger piece off. It is merely clipped into place.



Once that is out you need to unscrew the center duct then reinstall it on the new dash piece.

It may take longer if the dealer pulls the HVAC controls out.
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Old 05-02-2013, 08:52 AM   #552
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do you have the TSB number?? let us see pics when your dash is done thanks..
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Old 05-02-2013, 08:54 AM   #553
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do you have the TSB number?? let us see pics when your dash is done thanks..
note sure on the tsb# ill have to ask my dealer. i will post pics as well.
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Old 05-02-2013, 08:55 AM   #554
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thanks!!
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Old 05-02-2013, 10:51 AM   #555
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pics!!!!!!!!!
I'm not sure why you'd want pictures. You know what it is supposed to look like, well that's what it looks like.

Also, tell your dealer to look up PIC5718C. The PIC stands for Preliminary Information Bulletin so perhaps there isn't a TSB yet.

If they look that up or if you print out the details from the link posted earlier and they deny it, find a new dealer or demand to speak to a new rep. You'll get your way.

It makes no sense for them to deny a problem when Chevy will be paying the cost of the part and labor. The dealer will be reimbursed from Chevy and the total cost to you is $0.00.

Last edited by NthSideChi21; 05-02-2013 at 03:29 PM.
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Old 05-02-2013, 02:28 PM   #556
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Repaired

Just got my dash repaired under the new fix and it looks great again!!! Now to keep an eye on it and see if it holds up!!! I was only at my dealer for 45 minutes. They took it back and returned in 45 minutes.
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Old 05-02-2013, 02:32 PM   #557
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The dash does not get replaced with the new fix, Just the leather assembly that goes around the center A/C vents.
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Old 05-04-2013, 08:59 AM   #558
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I'm not sure why you'd want pictures. You know what it is supposed to look like, well that's what it looks like.

Also, tell your dealer to look up PIC5718C. The PIC stands for Preliminary Information Bulletin so perhaps there isn't a TSB yet.

If they look that up or if you print out the details from the link posted earlier and they deny it, find a new dealer or demand to speak to a new rep. You'll get your way.

It makes no sense for them to deny a problem when Chevy will be paying the cost of the part and labor. The dealer will be reimbursed from Chevy and the total cost to you is $0.00.
looks like ??? duh ! i know what it looks like ...was wanting to see what kind of job on fit and finish....and yes my dealer denies there is a problem along with alot of other dealers on previous forums on this topic.....
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Old 05-04-2013, 09:02 AM   #559
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didnt get to take the car in yesterday. have to wait till next friday.
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Old 05-04-2013, 08:29 PM   #560
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looks like ??? duh ! i know what it looks like ...was wanting to see what kind of job on fit and finish....and yes my dealer denies there is a problem along with alot of other dealers on previous forums on this topic.....
The part is not new. It is the same part but the manufacturing defect has been fixed. There is no different "fit" or "finish" it is the same minus that ugly bubble, but for your convenience I have some before and after pictures attached.

Besides what I mentioned above on your dealer call Chevy direct and give your dealer some feedback via that route. I've been to two dealers about this issue and both immediately pulled up the information provided in this forum (PIC) with zero problems. If your 2012 is under warranty, it will be covered.

Also, if you don't mind me asking: Is that your black Camaro in your sig? I like the headlights/side signals look, what are they?

Before:


After:

Last edited by NthSideChi21; 05-04-2013 at 08:39 PM.
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Old 05-10-2013, 08:23 AM   #561
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Dropped my car off this morning.
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Old 05-10-2013, 12:11 PM   #562
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Just picked the car up. The new peice looks alot better than the old one. Lets just hope it is really fixed!
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Old 05-12-2013, 02:20 PM   #563
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Newbe here. I was cleaning the dash of my car and noticed the bubbling everyone has posted. Thanks to all. I'll have a little amoe when I at the dealer tomorrow for another issue concerning the convertible top seal! Ours is a 2012 we bought on new years day.
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Old 05-13-2013, 04:07 PM   #564
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Just picked the car up. The new peice looks alot better than the old one. Lets just hope it is really fixed!
Do you have a part number? My dealer ordered a whole new dash. Im not really interested in 2 days work.
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Old 05-13-2013, 04:16 PM   #565
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Do you have a part number? My dealer ordered a whole new dash. Im not really interested in 2 days work.
You do not need a dash replacement!! you only need the leather insert peice, which can be changed without removing the dash. have them look up PIC5718C
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Old 05-13-2013, 06:55 PM   #566
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thanks! will do!
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Old 05-13-2013, 11:09 PM   #567
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thanks! will do!
Keep us updated on how everything goes.
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Old 05-15-2013, 10:07 AM   #568
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My replacement insert from last year had bubbled above the radio, but it was pretty uniform so I was going to leave it alone unless it got worse.

Now it's getting worse. I'm seeing a bubble at the upper right corner where it curves down around the radio. Guess it's replacement number 2 coming soon.

Was there ever a TSB issued for this, or are they replacing the insert with the same part as before (hopefully with better glue from the manufacturer)?
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Old 05-15-2013, 11:40 PM   #569
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My replacement insert from last year had bubbled above the radio, but it was pretty uniform so I was going to leave it alone unless it got worse.

Now it's getting worse. I'm seeing a bubble at the upper right corner where it curves down around the radio. Guess it's replacement number 2 coming soon.

Was there ever a TSB issued for this, or are they replacing the insert with the same part as before (hopefully with better glue from the manufacturer)?
Yes. I believe they came out with a fixed replacement. Not sure if there's a TSB but there's something on it. Its shown somewhere earlier in this thread.
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Old 05-16-2013, 08:41 AM   #570
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My dash is starting to bubble also, but its bubbling above the glove box.
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Old 05-16-2013, 08:01 PM   #571
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Looks like this is also a problem on the 2013's.

I got my car about three weeks ago and I have bubbles in the same place.
The hard clear plastic strips right under the top of the dash are also coming off.

Talked to the dealership today. They are ordering new pieces and are fixing it under warranty without any hassle.
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Old 05-19-2013, 08:02 PM   #572
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Are there only two of us with this issue now?
I have the same problem on my 2012
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Old 05-19-2013, 10:18 PM   #573
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I have the same problem on my 2012
Time for a trip to the dealer.
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Old 05-19-2013, 11:12 PM   #574
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Waiting on the dealer to get mine in, they ordered it Monday, might be time to find a new one if I don't hear from them to make a appointment this week.
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Old 05-20-2013, 12:32 PM   #575
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Waiting on the dealer to get mine in, they ordered it Monday, might be time to find a new one if I don't hear from them to make a appointment this week.
FYI. The dealer told me it would take 2-3 weeks to get the parts.
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