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Old 05-28-2013, 07:43 PM   #120
Grimlock
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Dealership: Sport Chevrolet in Silver Spring, MD

Bought my first car here and was treated well. The service department is also great. Have three stories:
Went in for a headlight issue [left headlight had a pink hue while the right was normal white], they scratched my bumper while removing it. The service advisor told me about it and scheduled another day to fix it. I thought this was cool as they could've gave it back and left it for me to find days later with no proof that they did it.

I also went to get some tires mounted and balanced on my new Axis rims at the Merchants. I made an appointment early in the morning a week in advance, yet they had me there four hours and haven't even touched my car. I was told I was "17th" in line and I nearly had a heart attack. So I walked over to Sport [across the street], asked if they could slide me in, and they did so within the next hour and at half the cost Merchants were going to charge [$40 vs $90].

Sometime last year I took my door apart, handles and everything and it closed on me. Without a way to open it back up and not being able to mess with the lock/unlock mechanism from the little window gap, I dropped it off and said do whatever it takes. They got it back to me the same afternoon.

Also my service advisor is pretty cute.
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Old 05-28-2013, 08:40 PM   #121
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Quote:
Originally Posted by Grimlock View Post
Dealership: Sport Chevrolet in Silver Spring, MD

Bought my first car here and was treated well. The service department is also great. Have three stories:
Went in for a headlight issue [left headlight had a pink hue while the right was normal white], they scratched my bumper while removing it. The service advisor told me about it and scheduled another day to fix it. I thought this was cool as they could've gave it back and left it for me to find days later with no proof that they did it.

I also went to get some tires mounted and balanced on my new Axis rims at the Merchants. I made an appointment early in the morning a week in advance, yet they had me there four hours and haven't even touched my car. I was told I was "17th" in line and I nearly had a heart attack. So I walked over to Sport [across the street], asked if they could slide me in, and they did so within the next hour and at half the cost Merchants were going to charge [$40 vs $90].

Sometime last year I took my door apart, handles and everything and it closed on me. Without a way to open it back up and not being able to mess with the lock/unlock mechanism from the little window gap, I dropped it off and said do whatever it takes. They got it back to me the same afternoon.

Also my service advisor is pretty cute.
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Old 05-28-2013, 08:57 PM   #122
byrosol
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Awesome Dealership in Leonardtown MD, Winegardner Motor Company (GMC, Chevy).

I had to take my car in for three things. Right speaker was blown, Driver seat control bezel was broken off, and the passenger mass airbag sensor went bad.

All were replaced, and in the process they called me to inform me each step of the way.

The only thing that made me shake my head was at how much the passenger airbag sensor was to replace, alone it was 450 bucks for one, seems kind of pricey.

Other than that, I think I will take my car to this dealership from now on for all my needs.
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Old 05-29-2013, 10:14 AM   #123
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Originally Posted by oldfriend View Post
Somebody else may have a verrrrrry different opinion on this one !!!
Long story, but I was standing right next to the manager looking at the interest rates and payments and such on his screen. There was no "write down a number and I'll come back." I felt the whole thing was very transparent. I have purchased over 15 new cars and this was definitely a top 5 experience.
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Old 05-29-2013, 12:35 PM   #124
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Stig, Might want to identify town for Paradise Chevy on your OP list. There are two Paradise Chevrolets in Ca. that I know of. One in Temecula and One in Ventura. The one in Ventura has been great to me. They even put on a Monthly Car meet for free with BBQ for anyone that wants to come and any car. Great place and great people.
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Old 05-29-2013, 12:55 PM   #125
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Stig, Might want to identify town for Paradise Chevy on your OP list. There are two Paradise Chevrolets in Ca. that I know of. One in Temecula and One in Ventura. The one in Ventura has been great to me. They even put on a Monthly Car meet for free with BBQ for anyone that wants to come and any car. Great place and great people.
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Old 05-29-2013, 01:41 PM   #126
BlackIce1066
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Dealership= Linder Chevrolet in Canon city Colorado (Excellent service. Very knowledgable staff in service and parts dept. Great customer service. Willing to go the extra mile to take car of any issues. Example: Researched and diagnosed the problem with my Halo's and got it fixed the first try. Replaced whole rear end when the problem was found to be something more. Other dealer wanted to just patch fix it. Replaced dash and pushed for the warrenty to cover it even when the warrenty had expired.)

Stealership= Spradley Chevrolet in Pueblo Colorado ( Very overpriced in products and services. Knowledge as far as service department and services, very poor. Couldn't find the problem in 3 tries of the fix. Customer service is slow and very unattentive. Threw parts at car in attempt to fix the problem and still didn't fix it. Parts were ordered and forgotten to call me when they were in. Parts were sent back and had to be re-ordered. Paint issue was not going to be taken care of until I had to prove it was a manufacture problem.)
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Old 05-29-2013, 03:30 PM   #127
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Silver Star Chevrolet Thousand oaks, CA

I have a thread up regarding this dealership that "Can't seem to find any issues" with my steering problem that is blatantly there. Will it come down to lemon law?
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Old 05-29-2013, 04:54 PM   #128
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Quote:
Originally Posted by The Stig View Post
Why?
Good Chevrolet -
Promised some things and never made good on them. The Sales manager was constantly dodging my phone calls. They were only good at "taking care of you" until you filled out the comment card. I've heard others mentioned they had bad service there from the service department, but I cannot confirm from personal experience.

Lee Johnson -
This is the dealership I started taking my Camaro to after the experience I got from Good Chev. So far, I've only had the chance to deal with the service department, but I've been well taken care of there and they do excellent customer service.

Sunset Chevrolet -
No personal experience there, but just about everyone I've known that had purchased their vehicle there, raves about their customer service in both sales and service, before and after the sale.. Often resulting in that customer purchasing other vehicles from them.
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Old 05-29-2013, 06:50 PM   #129
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Originally Posted by The Stig View Post
How to read the Dealerships and Stealerships list:
  • Green = Dealership
  • Red = Stealership
  • Bold = Camaro5 Forum Sponsor
  • "Link" = link to a member's post explaining their experience with said dealership
  • Scoring
    - (+1) for every member who says they are a "Dealership
    - (-1) for every member who says they are a stealership

USA
  • Alabama
  • Alaska
  • Arizona
    - Courtesy Chevrolet (+1)
    - Midway Chevrolet (+1)
    - Power Chevrolet (on Bell) (+1)
    - Gateway (-1)
    - Vans (-1)
  • Arkansas
  • California
    - Abel Chevrolet
    - Mark Christopher (all GM vehicles) (+3) link
    - Rotolo Chevrolet (+1) link
    - Sequoia Chevrolet (+1) link
    - Jessup Auto Plaza
    - Paradise Chevrolet & Cadillac (Temecula, CA) (-2)
    - Putnam Chevrolet (-1) link
    - Boardwalk Chevrolet (-1) link
    - John L. Sullivan Chevrolet (-1)
    - Folsom Chevrolet (-2) link
    - Stewart Chevrolet (-1)

  • Colorado
  • Connecticut
    - Chevy of Milford (+1)
    - Richard Chevy (+1)
  • Delaware
  • Florida
    - Grand Prize Chevrolet (+1)
    - Autonation Chevrolet (-1)
    - Garber Chevrolet (+1) link
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
    - Chevyland (+1)
    - Banner Chevy (+1) link
    - Hood Chevrolet (+1) link
    - Red River Chevrolet (-1)
  • Maine
  • Maryland
    - Sport Chevrolet (Silver Spring, MD) (+1) link
    - Winegardner Motor Company (GMC, Chevy) (+1) link
    - Fox Chevy (Laurel, MD) (+1)
    - Fox Chevy (Timonium, MD) (+1) link
    - Fox Chevy (Baltimore, MD) (-2)
  • Massachusetts
    - Woodworth Chevrolet Cadillac (+1)
  • Michigan
    - Rodgers Chevrolet (+4)
    - Al Serra Chevrolet
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
    - Pine Belt Chevrolet (on Route 88 in Lakewood) (0) link link
    - Circle Chevrolet (+1) link
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
    - Classic Chevy (+1) link
    - Progressive Chevy (+1) link
  • Oklahoma
  • Oregon
  • Pennsylvania
    - Tom Henry Chevrolet (+2)
    - Grabiak Performance Center (+1)
    - Day Chevrolet (+1)
    - Sutliff Chevorlet (+1) link
    - Klick Lewis Chevrolet (+1) link
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
    - Classic Chevrolet (Sugarland, TX) (+1)
    - Buckalew Chevrolet (Conroe, TX) (+1)
    - Mac Haik Chevrolet (-1)
    - Munday Chevrolet (-1)
  • Utah
  • Vermont
  • Virginia
    - Heritage Chevrolet (+1)
  • Washington
  • Washington D.C.
  • West Virginia
  • Wisconsin
    - O'maleys (+1) link
    - Kocourek (-1) link
    - Brickners of Wausau (-1) link
  • Wyoming

Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Northwest Territories
  • Nova Scotia
  • Nunavut
  • Ontario
    - Reaume Chevrolet (+1) link
    - Highland Chevrolet (+1) link
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon
Something is amiss. The dealerships and stealerships are reversed in Arizona. I rated them, and they are backwards.
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Old 05-29-2013, 08:10 PM   #130
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I don't know how to rate Bergey's Chevrolet in PA for this, but they told me that the ONLY tires available for my 2LT RS are the P Zeros they came with.

I asked them about all-season replacements, just out of curiosity. I wasn't really planning to buy from them, because I thought it would be too expensive. I did not expect them to not have an alternative. They wouldn't even acknowledge that they were 'summer tires.'

Weird.

Otherwise, they were fine. They fixed a squeak in my windshield that started happening when it got cold. They've changed my oil successfully.
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Old 05-29-2013, 08:52 PM   #131
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Friendly Chevorlet in Springfield Illinois has a very good service department

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Old 05-30-2013, 09:47 AM   #132
kmthor00
 
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Great dealership
Phillips Chevy, Frankfort Illinois
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Old 05-30-2013, 11:11 AM   #133
The Stig
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Quote:
Originally Posted by Bonanza7 View Post
Something is amiss. The dealerships and stealerships are reversed in Arizona. I rated them, and they are backwards.
Fixed it, sorry about that. Can you explain why each one is a Dealership/Stealership?

Quote:
Originally Posted by crateish View Post
I don't know how to rate Bergey's Chevrolet in PA for this, but they told me that the ONLY tires available for my 2LT RS are the P Zeros they came with.

I asked them about all-season replacements, just out of curiosity. I wasn't really planning to buy from them, because I thought it would be too expensive. I did not expect them to not have an alternative. They wouldn't even acknowledge that they were 'summer tires.'

Weird.

Otherwise, they were fine. They fixed a squeak in my windshield that started happening when it got cold. They've changed my oil successfully.
So Dealership? Or should I put them as neutral?

Quote:
Originally Posted by tbis View Post
Friendly Chevorlet in Springfield Illinois has a very good service department
Why?

Quote:
Originally Posted by kmthor00 View Post
Great dealership
Phillips Chevy, Frankfort Illinois
Why?
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Old 05-30-2013, 11:18 AM   #134
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Quote:
Originally Posted by BlackIce1066 View Post
Dealership= Linder Chevrolet in Canon city Colorado (Excellent service. Very knowledgable staff in service and parts dept. Great customer service. Willing to go the extra mile to take car of any issues. Example: Researched and diagnosed the problem with my Halo's and got it fixed the first try. Replaced whole rear end when the problem was found to be something more. Other dealer wanted to just patch fix it. Replaced dash and pushed for the warrenty to cover it even when the warrenty had expired.)

Stealership= Spradley Chevrolet in Pueblo Colorado ( Very overpriced in products and services. Knowledge as far as service department and services, very poor. Couldn't find the problem in 3 tries of the fix. Customer service is slow and very unattentive. Threw parts at car in attempt to fix the problem and still didn't fix it. Parts were ordered and forgotten to call me when they were in. Parts were sent back and had to be re-ordered. Paint issue was not going to be taken care of until I had to prove it was a manufacture problem.)
Updated the OP

Quote:
Originally Posted by GEEKFREEKSCOTTY View Post
Good Chevrolet -
Promised some things and never made good on them. The Sales manager was constantly dodging my phone calls. They were only good at "taking care of you" until you filled out the comment card. I've heard others mentioned they had bad service there from the service department, but I cannot confirm from personal experience.

Lee Johnson -
This is the dealership I started taking my Camaro to after the experience I got from Good Chev. So far, I've only had the chance to deal with the service department, but I've been well taken care of there and they do excellent customer service.

Sunset Chevrolet -
No personal experience there, but just about everyone I've known that had purchased their vehicle there, raves about their customer service in both sales and service, before and after the sale.. Often resulting in that customer purchasing other vehicles from them.
Awesome! Updated the OP with your input. Thank you much.
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Old 05-30-2013, 11:36 AM   #135
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Phillips Chevy, Frankfort Illinois
Outstanding sales staff from sales guy to General manager, very knowledgeable, takes care of you from start to finish & long after purchase, I have bought 10 cars there since 1999. Service staff even better, great communicators, friendly, department very clean, staff knowledgeable. They go out of their way to assist me, many times they throw in free labor, i.e.- my 2011 3500 Silverado doolie diesel requires exhaust fluid, I will stop without an appointment & they fill it for just cost of fluid. Free car washes anytime I want.
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Old 05-30-2013, 12:07 PM   #136
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Originally Posted by The Stig View Post
Fixed it, sorry about that. Can you explain why each one is a Dealership/Stealership?


So Dealership? Or should I put them as neutral?


Why?


Why?
Fixed a door ding for free that required body work. Gave me a very nice car as a loaner while i was waiting and gave me 3 free oil changes. Heard from others that they do a good job too. I just moved here and was very happy with the service.

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