06-03-2013, 11:23 AM | #141 |
www.macsautodetail.com
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Jerry's Chevrolet in Parkville/Baltimore, MD. Put them in green.
Located a 10 minutes walk from my house, I've brought my car to them for service 4-5 times - usually for something quick or simple. They can usually take me in right on the spot and don't ask many questions about "why" the problems began. Brought them in to fix my trunk release button after me and my buddy broke it while taking off the door panel and installing the AAC concept mirrors. I didn't tell them "how" it happened, they didn't ask, but they went ahead and fixed it anyways. Brought it to them this morning because my locking mechanism on the door wasn't working properly, and they are working on it now. Granted, the mechanic was a grouchy old man, but the service coordinator (Suzy?) has always been super friendly and makes sure things get done. Took my Yukon over there for an oil change and they wrote up a long list of expensive recommended fixes (basically replace all the hoses, the car has 110k miles) and it seemed expensive, but I've come to expect that from dealerships so I don't count it against them. Never purchased a vehicle here, so no experience on that end. |
06-03-2013, 12:39 PM | #142 | |||||
knows 2 facts about ducks
Drives: ...and they're both wrong Join Date: Aug 2009
Location: The HMS Invincible
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06-03-2013, 02:59 PM | #143 |
Drives: 2014 Ford SVT Raptor SuperCrew Join Date: Jun 2011
Location: Memphis, TN
Posts: 7,527
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Dealership - Serra Chevrolet Bartlett, TN
Stealership - Sunrise Memphis, TN
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2014 Ford SVT Raptor SuperCrew How to hug your camaro Buy the car that you would most like to get beat in. The other guy will always be faster. |
06-03-2013, 03:10 PM | #144 | |
Drives: 2012 ZL1 - #670 Join Date: Jun 2009
Location: Seminole, Fl.
Posts: 8,009
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The OP needs to keep all these different places separate ...
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06-03-2013, 03:12 PM | #145 | |
∞ Smiles per mile
Drives: 2013 ZL1 Summit White A6 Join Date: Jun 2009
Location: Arlington, TN
Posts: 101
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2013 ZL1 #4739
'Heisenberg' Color - Walter White Roto-Fab CAI On Reddit? Check out /r/ZL1/ |
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06-04-2013, 03:33 PM | #146 |
The gritos pollo!!!
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had the dash insert replaced at fairway Cadillac in Henderson, nv. they told me up front they had never done it but i have faith in there interior guy considering what they deal with there. good clean install, nice waiting lounge complete with lunch. the thing that got me is they put your seat back to its original position. this is my pet peave taking your car in.
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If you don't stop how can they give you a ticket?-The Big Tuna___ '12 1Ls Camaro; Slp loud mouth I|maganflow x-pipe|Injen long ram intake|brembo brake upgrade| russell s.s. lines|2LT polished 19's|billet 5mm spacers|tinted tail lights&markers|pdmi|billet c. can| '13 Avenger R/T '77 T/A 6.6;, draining my wallet. |
06-04-2013, 04:03 PM | #147 | |
knows 2 facts about ducks
Drives: ...and they're both wrong Join Date: Aug 2009
Location: The HMS Invincible
Posts: 25,072
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Why? Why? |
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06-04-2013, 06:00 PM | #148 |
Drives: 2013 2SS/RS/1LE Join Date: Mar 2013
Location: CT
Posts: 483
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Here's my experience with CT Chevy dealerships:
Terryville Chevrolet: +sales, +service Bought my 1LE there. Fair price, no pressure. Got me the car I wanted. Only had 1 service there, only because its a bit out of the way, but happy with how they treated the car with respect... did not park it in the general lot when finished but in a "no ding" zone by the vettes They'd be my regular shop if they weren't so far away. Gengras Chevrolet: -sales, neutral service I tried to buy a 1LE there, even tried working with 3 different salesman. They were not responsive at all. I'm torn on service. I recently had a warrantee repair there, since they are close. It took 3 trips. I came out unscathed 2/3 but had some dealer damage on the third, some paint chips and they didnt clean the grease that had leaked, they also left their garbage in the car (which is a pet peave of mine) and parked the car in with the soccer mom cars where I could have gotten more damage. So I'm not pleased with the tech's work, but the service desk people were really decent - thus the neutral rating. I also have friends who bought and bring their family card there and have been happy. I just don't think they cater to people who OCD over their cars. Carter Chevrolet: -sales, -service I'll be honest and say that I did not buy a car from this dealership but have from one by the same owner in the same town. There was some shady business on the sale, managers not showing up for appointments to figure out how to resolve issues, and new damage several times by shops shared by the sister dealerships. The real caution here is the owner. When I told him about all the issues we were having with his dealership, his reply... "What do you want me to do about it!". It was difficult to get their help or attention after the sale had been made.
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06-04-2013, 10:47 PM | #149 | ||
Drives: 2012 ZL1 - #670 Join Date: Jun 2009
Location: Seminole, Fl.
Posts: 8,009
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As for AutoNation Clearwater, they never have a market adjustment on their cars. Anytime there is an issue they are quickly resolved without indecent. They will go above and beyond to make sure repairs are done to your expectations and in a timely matter. Also always treat their customers with respect. (Dealership)
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06-04-2013, 11:09 PM | #150 |
Drives: 2012 RSLT,1979 Trans Am Join Date: Jul 2012
Location: IRB.Florida
Posts: 291
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not too impressed with AutoNation Cleawater service dept., brought my Camaro in for first oil change service car returned to me with oil dripped on front of car just below the grille ,oily dirt from someones shoes on the floor and scratches in the plastic engine cover, I guess I should be happy that was all the damage done . have not returned and don't expect to.
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06-05-2013, 01:07 AM | #151 |
Account Suspended
Drives: Eve - 2011 Camaro 2SS/RS Join Date: Apr 2012
Location: Fairfield, OH
Posts: 11,814
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Jake Sweeny Chevrolet SERVICE- Cincinnati, OH
Excellent service department. I have been in quite a few times. All warranty work which included a complete HUD replacement with a rental car which they had me in and out in 10 minutes. Just dropped off my car, signed for the loaner car, was on my way. Another time I had some paint issues...they found that it was a bad touch up job by the previous dealership when I did not own the car (Toyota dealership). Therefor it was not warrantied....however they stopped their projects just to fix my paint issue at NO COST to me. Was awesome of them to do. I HIGHLY suggest Jake Sweeny Service... HOWEVER, the sales department. They want as much money out of you as possible. They get you down to a low price on the car but then make you sign to a higher interest rate than you deserve. Then the banks repay them some of the $$$ from your interest since they got you to sign to a high rate. I would not recommend their sales department. Then of course Rodgers Chevy A+++++++++ Worked with Becky a few times on a couple cars. Though never coming to a final deal...top notch service Last edited by AdamZ; 06-06-2013 at 02:04 AM. |
06-05-2013, 06:59 AM | #152 |
What's this button do?
Drives: 2019 Black 2SS Join Date: Apr 2013
Location: Wylie, Texas
Posts: 1,364
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I can't believe there haven't been more contributions to this thread from Texas members.
I have to go in soon to get a trim piece fastened back down so I'll report back about my experience with Huffines Plano.
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2019 Black & Red & Silver 2SS - Bone Stock
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06-05-2013, 01:40 PM | #153 | ||||
knows 2 facts about ducks
Drives: ...and they're both wrong Join Date: Aug 2009
Location: The HMS Invincible
Posts: 25,072
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06-06-2013, 02:02 AM | #154 | |
Account Suspended
Drives: Eve - 2011 Camaro 2SS/RS Join Date: Apr 2012
Location: Fairfield, OH
Posts: 11,814
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I can't comment on Rodgers Chevy Service |
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