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Mechanical Maintenance: Break-in / Oil & Fluids / Servicing Discussions on mechanical maintenance and servicing of your Camaro

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Old 05-29-2013, 12:41 PM   #126
BlackIce1066
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Dealership= Linder Chevrolet in Canon city Colorado (Excellent service. Very knowledgable staff in service and parts dept. Great customer service. Willing to go the extra mile to take car of any issues. Example: Researched and diagnosed the problem with my Halo's and got it fixed the first try. Replaced whole rear end when the problem was found to be something more. Other dealer wanted to just patch fix it. Replaced dash and pushed for the warrenty to cover it even when the warrenty had expired.)

Stealership= Spradley Chevrolet in Pueblo Colorado ( Very overpriced in products and services. Knowledge as far as service department and services, very poor. Couldn't find the problem in 3 tries of the fix. Customer service is slow and very unattentive. Threw parts at car in attempt to fix the problem and still didn't fix it. Parts were ordered and forgotten to call me when they were in. Parts were sent back and had to be re-ordered. Paint issue was not going to be taken care of until I had to prove it was a manufacture problem.)
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Old 05-29-2013, 02:30 PM   #127
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Silver Star Chevrolet Thousand oaks, CA

I have a thread up regarding this dealership that "Can't seem to find any issues" with my steering problem that is blatantly there. Will it come down to lemon law?
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Old 05-29-2013, 03:54 PM   #128
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Quote:
Originally Posted by The Stig View Post
Why?
Good Chevrolet -
Promised some things and never made good on them. The Sales manager was constantly dodging my phone calls. They were only good at "taking care of you" until you filled out the comment card. I've heard others mentioned they had bad service there from the service department, but I cannot confirm from personal experience.

Lee Johnson -
This is the dealership I started taking my Camaro to after the experience I got from Good Chev. So far, I've only had the chance to deal with the service department, but I've been well taken care of there and they do excellent customer service.

Sunset Chevrolet -
No personal experience there, but just about everyone I've known that had purchased their vehicle there, raves about their customer service in both sales and service, before and after the sale.. Often resulting in that customer purchasing other vehicles from them.
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Old 05-29-2013, 05:50 PM   #129
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Quote:
Originally Posted by The Stig View Post
How to read the Dealerships and Stealerships list:
  • Green = Dealership
  • Red = Stealership
  • Bold = Camaro5 Forum Sponsor
  • "Link" = link to a member's post explaining their experience with said dealership
  • Scoring
    - (+1) for every member who says they are a "Dealership
    - (-1) for every member who says they are a stealership

USA
  • Alabama
  • Alaska
  • Arizona
    - Courtesy Chevrolet (+1)
    - Midway Chevrolet (+1)
    - Power Chevrolet (on Bell) (+1)
    - Gateway (-1)
    - Vans (-1)
  • Arkansas
  • California
    - Abel Chevrolet
    - Mark Christopher (all GM vehicles) (+3) link
    - Rotolo Chevrolet (+1) link
    - Sequoia Chevrolet (+1) link
    - Jessup Auto Plaza
    - Paradise Chevrolet & Cadillac (Temecula, CA) (-2)
    - Putnam Chevrolet (-1) link
    - Boardwalk Chevrolet (-1) link
    - John L. Sullivan Chevrolet (-1)
    - Folsom Chevrolet (-2) link
    - Stewart Chevrolet (-1)

  • Colorado
  • Connecticut
    - Chevy of Milford (+1)
    - Richard Chevy (+1)
  • Delaware
  • Florida
    - Grand Prize Chevrolet (+1)
    - Autonation Chevrolet (-1)
    - Garber Chevrolet (+1) link
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
    - Chevyland (+1)
    - Banner Chevy (+1) link
    - Hood Chevrolet (+1) link
    - Red River Chevrolet (-1)
  • Maine
  • Maryland
    - Sport Chevrolet (Silver Spring, MD) (+1) link
    - Winegardner Motor Company (GMC, Chevy) (+1) link
    - Fox Chevy (Laurel, MD) (+1)
    - Fox Chevy (Timonium, MD) (+1) link
    - Fox Chevy (Baltimore, MD) (-2)
  • Massachusetts
    - Woodworth Chevrolet Cadillac (+1)
  • Michigan
    - Rodgers Chevrolet (+4)
    - Al Serra Chevrolet
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
    - Pine Belt Chevrolet (on Route 88 in Lakewood) (0) link link
    - Circle Chevrolet (+1) link
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
    - Classic Chevy (+1) link
    - Progressive Chevy (+1) link
  • Oklahoma
  • Oregon
  • Pennsylvania
    - Tom Henry Chevrolet (+2)
    - Grabiak Performance Center (+1)
    - Day Chevrolet (+1)
    - Sutliff Chevorlet (+1) link
    - Klick Lewis Chevrolet (+1) link
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
    - Classic Chevrolet (Sugarland, TX) (+1)
    - Buckalew Chevrolet (Conroe, TX) (+1)
    - Mac Haik Chevrolet (-1)
    - Munday Chevrolet (-1)
  • Utah
  • Vermont
  • Virginia
    - Heritage Chevrolet (+1)
  • Washington
  • Washington D.C.
  • West Virginia
  • Wisconsin
    - O'maleys (+1) link
    - Kocourek (-1) link
    - Brickners of Wausau (-1) link
  • Wyoming

Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Northwest Territories
  • Nova Scotia
  • Nunavut
  • Ontario
    - Reaume Chevrolet (+1) link
    - Highland Chevrolet (+1) link
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon
Something is amiss. The dealerships and stealerships are reversed in Arizona. I rated them, and they are backwards.
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Old 05-29-2013, 07:10 PM   #130
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I don't know how to rate Bergey's Chevrolet in PA for this, but they told me that the ONLY tires available for my 2LT RS are the P Zeros they came with.

I asked them about all-season replacements, just out of curiosity. I wasn't really planning to buy from them, because I thought it would be too expensive. I did not expect them to not have an alternative. They wouldn't even acknowledge that they were 'summer tires.'

Weird.

Otherwise, they were fine. They fixed a squeak in my windshield that started happening when it got cold. They've changed my oil successfully.
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Old 05-29-2013, 07:52 PM   #131
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Friendly Chevorlet in Springfield Illinois has a very good service department

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Old 05-30-2013, 08:47 AM   #132
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Great dealership
Phillips Chevy, Frankfort Illinois
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Old 05-30-2013, 10:11 AM   #133
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Quote:
Originally Posted by Bonanza7 View Post
Something is amiss. The dealerships and stealerships are reversed in Arizona. I rated them, and they are backwards.
Fixed it, sorry about that. Can you explain why each one is a Dealership/Stealership?

Quote:
Originally Posted by crateish View Post
I don't know how to rate Bergey's Chevrolet in PA for this, but they told me that the ONLY tires available for my 2LT RS are the P Zeros they came with.

I asked them about all-season replacements, just out of curiosity. I wasn't really planning to buy from them, because I thought it would be too expensive. I did not expect them to not have an alternative. They wouldn't even acknowledge that they were 'summer tires.'

Weird.

Otherwise, they were fine. They fixed a squeak in my windshield that started happening when it got cold. They've changed my oil successfully.
So Dealership? Or should I put them as neutral?

Quote:
Originally Posted by tbis View Post
Friendly Chevorlet in Springfield Illinois has a very good service department
Why?

Quote:
Originally Posted by kmthor00 View Post
Great dealership
Phillips Chevy, Frankfort Illinois
Why?
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Old 05-30-2013, 10:18 AM   #134
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Quote:
Originally Posted by BlackIce1066 View Post
Dealership= Linder Chevrolet in Canon city Colorado (Excellent service. Very knowledgable staff in service and parts dept. Great customer service. Willing to go the extra mile to take car of any issues. Example: Researched and diagnosed the problem with my Halo's and got it fixed the first try. Replaced whole rear end when the problem was found to be something more. Other dealer wanted to just patch fix it. Replaced dash and pushed for the warrenty to cover it even when the warrenty had expired.)

Stealership= Spradley Chevrolet in Pueblo Colorado ( Very overpriced in products and services. Knowledge as far as service department and services, very poor. Couldn't find the problem in 3 tries of the fix. Customer service is slow and very unattentive. Threw parts at car in attempt to fix the problem and still didn't fix it. Parts were ordered and forgotten to call me when they were in. Parts were sent back and had to be re-ordered. Paint issue was not going to be taken care of until I had to prove it was a manufacture problem.)
Updated the OP

Quote:
Originally Posted by GEEKFREEKSCOTTY View Post
Good Chevrolet -
Promised some things and never made good on them. The Sales manager was constantly dodging my phone calls. They were only good at "taking care of you" until you filled out the comment card. I've heard others mentioned they had bad service there from the service department, but I cannot confirm from personal experience.

Lee Johnson -
This is the dealership I started taking my Camaro to after the experience I got from Good Chev. So far, I've only had the chance to deal with the service department, but I've been well taken care of there and they do excellent customer service.

Sunset Chevrolet -
No personal experience there, but just about everyone I've known that had purchased their vehicle there, raves about their customer service in both sales and service, before and after the sale.. Often resulting in that customer purchasing other vehicles from them.
Awesome! Updated the OP with your input. Thank you much.
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Old 05-30-2013, 10:36 AM   #135
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Phillips Chevy, Frankfort Illinois
Outstanding sales staff from sales guy to General manager, very knowledgeable, takes care of you from start to finish & long after purchase, I have bought 10 cars there since 1999. Service staff even better, great communicators, friendly, department very clean, staff knowledgeable. They go out of their way to assist me, many times they throw in free labor, i.e.- my 2011 3500 Silverado doolie diesel requires exhaust fluid, I will stop without an appointment & they fill it for just cost of fluid. Free car washes anytime I want.
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Old 05-30-2013, 11:07 AM   #136
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Quote:
Originally Posted by The Stig View Post
Fixed it, sorry about that. Can you explain why each one is a Dealership/Stealership?


So Dealership? Or should I put them as neutral?


Why?


Why?
Fixed a door ding for free that required body work. Gave me a very nice car as a loaner while i was waiting and gave me 3 free oil changes. Heard from others that they do a good job too. I just moved here and was very happy with the service.

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Old 05-30-2013, 01:50 PM   #137
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Stealership- Hendrick Chevrolet in Cary, NC. I took my 2010 Camaro in after my suspension upgrades for a full alignment. No phone call to tell me the price, when I picked it up the bill was three hundred dollars!
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Old 05-30-2013, 06:42 PM   #138
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GOOD SERVICE: Ontario Motor Sales Oshawa, On, Canada. They are amazing, friendly, and always tell the truth.
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Old 05-31-2013, 08:42 AM   #139
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Quote:
Originally Posted by HotWheel View Post
Dealership: FH Daily Chevrolet, San Leandro CA
http://www.fhdailey.com/

Good to deal with and no issues about mt GM Family discount. They also did me right about NOT taking my lease as trade-in (it was better to just pay the last three payments and "ground" it). It's a longer story, but trust me, they were right.

Also, there was no "write down a number and I'll come back." I felt the whole thing was very transparent. I was standing right next to the manager looking at the interest rates and payments and such on his screen. I felt the whole thing was very transparent. I have purchased over 15 new cars and this was definitely a top 5 experience.
Also, the service has been excellent. I got there for an appointment, and they had a loaner ready for me. They got finished with the car early, and when I came back the "check out" process was zero-wait. Loved it.
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Old 05-31-2013, 05:46 PM   #140
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Good Dealership - Michigan

Just took my 2012 SS 45th to my dealer for an oil change and first inspection. I was very pleased with the service and there was a roped off area for customers to stand and watch the service performed. You know, watch the mobil one containers get opened and dumped in. Means a lot to me if I'm paying mobil one prices.

Mark Chevrolet Wayne, MI. Good people.
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Old 06-03-2013, 11:23 AM   #141
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Jerry's Chevrolet in Parkville/Baltimore, MD. Put them in green.

Located a 10 minutes walk from my house, I've brought my car to them for service 4-5 times - usually for something quick or simple. They can usually take me in right on the spot and don't ask many questions about "why" the problems began.

Brought them in to fix my trunk release button after me and my buddy broke it while taking off the door panel and installing the AAC concept mirrors. I didn't tell them "how" it happened, they didn't ask, but they went ahead and fixed it anyways.

Brought it to them this morning because my locking mechanism on the door wasn't working properly, and they are working on it now. Granted, the mechanic was a grouchy old man, but the service coordinator (Suzy?) has always been super friendly and makes sure things get done.

Took my Yukon over there for an oil change and they wrote up a long list of expensive recommended fixes (basically replace all the hoses, the car has 110k miles) and it seemed expensive, but I've come to expect that from dealerships so I don't count it against them.

Never purchased a vehicle here, so no experience on that end.
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Old 06-03-2013, 12:39 PM   #142
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Quote:
Originally Posted by tbis View Post
Fixed a door ding for free that required body work. Gave me a very nice car as a loaner while i was waiting and gave me 3 free oil changes. Heard from others that they do a good job too. I just moved here and was very happy with the service.

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Quote:
Originally Posted by FrankT View Post
Stealership- Hendrick Chevrolet in Cary, NC. I took my 2010 Camaro in after my suspension upgrades for a full alignment. No phone call to tell me the price, when I picked it up the bill was three hundred dollars!
Quote:
Originally Posted by velocity149 View Post
GOOD SERVICE: Ontario Motor Sales Oshawa, On, Canada. They are amazing, friendly, and always tell the truth.
Quote:
Originally Posted by HotWheel View Post
Also, the service has been excellent. I got there for an appointment, and they had a loaner ready for me. They got finished with the car early, and when I came back the "check out" process was zero-wait. Loved it.
Quote:
Originally Posted by dorfmac View Post
Jerry's Chevrolet in Parkville/Baltimore, MD. Put them in green.

Located a 10 minutes walk from my house, I've brought my car to them for service 4-5 times - usually for something quick or simple. They can usually take me in right on the spot and don't ask many questions about "why" the problems began.

Brought them in to fix my trunk release button after me and my buddy broke it while taking off the door panel and installing the AAC concept mirrors. I didn't tell them "how" it happened, they didn't ask, but they went ahead and fixed it anyways.

Brought it to them this morning because my locking mechanism on the door wasn't working properly, and they are working on it now. Granted, the mechanic was a grouchy old man, but the service coordinator (Suzy?) has always been super friendly and makes sure things get done.

Took my Yukon over there for an oil change and they wrote up a long list of expensive recommended fixes (basically replace all the hoses, the car has 110k miles) and it seemed expensive, but I've come to expect that from dealerships so I don't count it against them.

Never purchased a vehicle here, so no experience on that end.
Updated
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Old 06-03-2013, 02:59 PM   #143
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Dealership - Serra Chevrolet Bartlett, TN

Stealership - Sunrise Memphis, TN
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Old 06-03-2013, 03:10 PM   #144
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Dealership - miami florida. Grand prize chevy
Stealership - autonation chevy ( any of them there are 3 in miami )
I've been using AutoNation Chevy ( use to be AutoWay Chevy ) in Clearwater, Fl and have had ZERO issues for ten years. I would highly recommend them to anyone.

The OP needs to keep all these different places separate ...
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Old 06-03-2013, 03:12 PM   #145
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Dealership - Serra Chevrolet Bartlett, TN

Stealership - Sunrise Memphis, TN
I second that.

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Old 06-04-2013, 03:33 PM   #146
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had the dash insert replaced at fairway Cadillac in Henderson, nv. they told me up front they had never done it but i have faith in there interior guy considering what they deal with there. good clean install, nice waiting lounge complete with lunch. the thing that got me is they put your seat back to its original position. this is my pet peave taking your car in.
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Old 06-04-2013, 04:03 PM   #147
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I've been using AutoNation Chevy ( use to be AutoWay Chevy ) in Clearwater, Fl and have had ZERO issues for ten years. I would highly recommend them to anyone.

The OP needs to keep all these different places separate ...
How so? Does the +1/-1 system not work for you? And please give an example as to why they are a dealership.

Quote:
Originally Posted by roSSco View Post
I second that.

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Why?

Quote:
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Sir Walter Chevrolet in Raleigh, NC is a LIARship. Specifically David Foy. Uncalled for liar.
Why?
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Old 06-04-2013, 06:00 PM   #148
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Here's my experience with CT Chevy dealerships:

Terryville Chevrolet: +sales, +service
Bought my 1LE there. Fair price, no pressure. Got me the car I wanted. Only had 1 service there, only because its a bit out of the way, but happy with how they treated the car with respect... did not park it in the general lot when finished but in a "no ding" zone by the vettes They'd be my regular shop if they weren't so far away.

Gengras Chevrolet: -sales, neutral service
I tried to buy a 1LE there, even tried working with 3 different salesman. They were not responsive at all. I'm torn on service. I recently had a warrantee repair there, since they are close. It took 3 trips. I came out unscathed 2/3 but had some dealer damage on the third, some paint chips and they didnt clean the grease that had leaked, they also left their garbage in the car (which is a pet peave of mine) and parked the car in with the soccer mom cars where I could have gotten more damage. So I'm not pleased with the tech's work, but the service desk people were really decent - thus the neutral rating. I also have friends who bought and bring their family card there and have been happy. I just don't think they cater to people who OCD over their cars.

Carter Chevrolet: -sales, -service
I'll be honest and say that I did not buy a car from this dealership but have from one by the same owner in the same town. There was some shady business on the sale, managers not showing up for appointments to figure out how to resolve issues, and new damage several times by shops shared by the sister dealerships. The real caution here is the owner. When I told him about all the issues we were having with his dealership, his reply... "What do you want me to do about it!". It was difficult to get their help or attention after the sale had been made.
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Old 06-04-2013, 10:47 PM   #149
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Originally Posted by SlingShot View Post
I've been using AutoNation Chevy ( use to be AutoWay Chevy ) in Clearwater, Fl and have had ZERO issues for ten years. I would highly recommend them to anyone.

The OP needs to keep all these different places separate ...
Quote:
Originally Posted by The Stig View Post
How so? Does the +1/-1 system not work for you? And please give an example as to why they are a dealership.
First off just saying AutoNation Chevy without giving a location, gives a thumbs down to around a dozen located in Florida alone. Don't forget AutoNation is the largest dealer network in the country, so that's a bunch of dealers coast to coast and was at one time around 265 in total.

As for AutoNation Clearwater, they never have a market adjustment on their cars. Anytime there is an issue they are quickly resolved without indecent. They will go above and beyond to make sure repairs are done to your expectations and in a timely matter. Also always treat their customers with respect. (Dealership)
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Old 06-04-2013, 11:09 PM   #150
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not too impressed with AutoNation Cleawater service dept., brought my Camaro in for first oil change service car returned to me with oil dripped on front of car just below the grille ,oily dirt from someones shoes on the floor and scratches in the plastic engine cover, I guess I should be happy that was all the damage done . have not returned and don't expect to.
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