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Old 06-05-2013, 11:05 AM   #18
01pewterz28
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Felix just a FYI when I did the lemon law back in 1992 on my 92 Z28 GM purchased the car back and I was able to trade into a vehicle of equale value at that time it was a 1994 Z28 with the same options the price difference was my 1992 Z28 was around $17k, and the new Z28 was $24k. I had to pay nothing out of pocket GM and the dealership worked that out between them.

Worst case let them buy ti back they have to give you full purchase price the only downside is if you put any money down you are SOL.

Best of luck I think they will get this right this time.
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Old 06-05-2013, 11:18 AM   #19
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Originally Posted by nyrfan View Post
It's not that simple. I have a full time job, I cannot contiune to bring a car in for repairs that continually need to be redone. While I'd love to have the time and resources to do that, I as well as many, don't.

Thanks! Believe me when I tell you I have no desire to leave but at eventually it just begins to wear on a person. I'm hopeful that at some point I could look back on this all and just laugh as I cruise down the road in my Camaro.
I completely understand, sorry. I just personally love my car too much to give it up. I would see if they would fix it the first time, if not try it one more time if you have the patience and then look at option #2 like Sir Nuke said.
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Old 06-05-2013, 11:28 AM   #20
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GM knows that they only get so many bites at the apple to fix an issue. Give them the car, take your loner and let them know you will not take receipt of the vehicle until ALL issues have been resolved.

As someone who went through a heartbreaking ordeal with a prior Camaro which ended in a GM buyback, you do not want those headaches.... a very time consuming and frustrating process.

If these issues are solved drive down the road happy. If not, you will have to put forth a tremendous amount of time and effort to be rid of the car in a way that does not cost you. My buyback, because I stayed with a GM product, didn't cost me a penny not even TT&L... as it should be.

BTW My seat squeaked until I moved it forward less than an inch from the full back position. My MYLINK is glitchy and my mirror flashes the OnStar warning symbol often. I have learned to wait, as none of these issues are critical and I will let GM practice the fixes on others and THEN let them at mine.

Good Luck.
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Old 06-05-2013, 11:35 AM   #21
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GM knows that they only get so many bites at the apple to fix an issue. Give them the car, take your loner and let them know you will not take receipt of the vehicle until ALL issues have been resolved.

As someone who went through a heartbreaking ordeal with a prior Camaro which ended in a GM buyback, you do not want those headaches.... a very time consuming and frustrating process.

If these issues are solved drive down the road happy. If not, you will have to put forth a tremendous amount of time and effort to be rid of the car in a way that does not cost you. My buyback, because I stayed with a GM product, didn't cost me a penny not even TT&L... as it should be.

BTW My seat squeaked until I moved it forward less than an inch from the full back position. My MYLINK is glitchy and my mirror flashes the OnStar warning symbol often. I have learned to wait, as none of these issues are critical and I will let GM practice the fixes on others and THEN let them at mine.

Good Luck.
Thanks. My overall preference would be to have the issues fixed, worse case I'd like an even swap. I find it somewhat appalling they could suggest a trade and would require me to pay money out of pocket. As I mentioned I did this the 1st time (paid out of pocket), that was very dumb of me.
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Last edited by nyrfan; 06-05-2013 at 11:46 AM.
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Old 06-05-2013, 11:37 AM   #22
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Buybacks of GM products are mainly done MSRP to MSRP. GM can, depending on your state, charge you for mileage on your current car. Again, Good Luck.

http://www.bbb.org/us/auto-line-lemon-law/
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Old 06-05-2013, 12:19 PM   #23
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personally, I woulkd go with #1....and what I would do is to ensire that the Field Tech is there when you deliver the car to the dealer, and YOU and He/She go for a ride so that they can see the issies FIRST HAND, such that he will KNOW when it fixed to your satisfaction......and then if he/she can't accomplish that.....then #2 kicks in.

IMO this is some of the best advice given.

As well, I would get clearly defined (in writing, if you haven't done so) each option that GM is offering. Then also what is available if after said option 1 is not at your satisfactory.
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Old 06-05-2013, 01:02 PM   #24
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Well, the chances that they are going to fix everything are pretty slim. Problems like yours that are vague or not addressed by a line by line TSB are typically too complicated for the average garage monkey and since they don't have a time standard to work against....they will most likely give it little more than lip service.
Best bet is to do exactly what the dealer will do, dump it onto someone else and get on with your life. Sorry, not the most glamorous solution in the world, but you have two choices. Deal with the problems, or don't.
At that point it's no longer your problem, the dealer will probably move it to another lot, probably in another state if possible and still have to deal with the issues.
See what kind of deal they're willing to cut you and get away from the car asap.
If you've had your fill, then another mfg. will probably be more than happy to consider getting your business.
Just my .02 cents.
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Old 06-05-2013, 01:47 PM   #25
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IMO this is some of the best advice given.

As well, I would get clearly defined (in writing, if you haven't done so) each option that GM is offering. Then also what is available if after said option 1 is not at your satisfactory.
I did ask for everything in writing, waiting on a reply.
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Old 06-05-2013, 02:03 PM   #26
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Not to familiar with buy back...but I'm thinking the issues may be so minor it may not happen..........same with lemon law. But, I agree with keeping after the dealer till its right. And if not, try another. I'm not a perfectionist....mine has a little squeak here and a rattle there. I know its just a machine built mostly by machines. But, it sux having a new car with issues. FYI, most Camaro owners I know have the onstar light (don't think that is an issue). Has the dealer done the software update?
And relax...........don't stress over minor issues. You have glitches, some have blown engines and trannys.....now that would be something to stress about. Good luck.
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Old 06-05-2013, 06:59 PM   #27
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Ok, I gave GM the ok for one last attempt at the repairs, the car goes in Monday. Prior to the car going in I will have in writing an agreement to buy back the car should the repairs not meet my satisfaction. Wish me luck!


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Old 06-05-2013, 07:21 PM   #28
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Cool Options

Definitly opt #1 but I would request that if possible you could be there when repairs are being made. Let them earn your trust not buy it. Good Luck
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Old 06-05-2013, 07:34 PM   #29
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I'm in Orlando on business. Check my old posts on my 2010 and the paint issues. I'd love to talk about your issues and my resolutions but I'm not sure how to do it without spending a bunch. I'm on roaming...

Pm me. I moved from 2010 with 1 day left on bumper to bumper to an order for a 2013 and added the dual mode exhaust for 3700 out of pocket. Must 2010 was an 8000 mile car never driven in rain.
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Old 06-05-2013, 08:00 PM   #30
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Ok, I gave GM the ok for one last attempt at the repairs, the car goes in Monday. Prior to the car going in I will have in writing an agreement to buy back the car should the repairs not meet my satisfaction. Wish me luck!


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Old 06-05-2013, 08:13 PM   #31
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Some of the issues are ones that there are no reasons why it can't or shouldn't have been fixed. A squeaky seat? The only way you should have such a problem after the seat has been replaced is if there is a defect in the seat track or the seat is not bolted down tightly/not mounted properly. The Mylink & Frameless mirror was a brand new feature for 2013 so they probably are going to be problematic on 2013 models. I would definitely go with route #1 and see what happens after it's been worked on. I question the quality of service you got when you have taken your car in for the problems you listed above, because probably at least one of if not all of those problems should have been repairable with no issues after that point. There can only be so many possible problems with a squeaky seat, same with the mirror as it probably should have been replace with a new unit, and same with the Mylink, and if they did go refurbished on the mirror & radio, I'd demand brand new parts to be used.
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Old 06-05-2013, 08:28 PM   #32
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...my assumption is 2 and or 3 would still be available to me should the fixes fail again.
Never assume anything with car dealerships/manufacturers. I would get it in writing that #2 and #3 would be available if #1 does not work THE FIRST TIME. You obviously would prefer the car be fixed so you can keep it, so give the field tech a chance. If they fail to fix it this time, I would probably go with #2 with a full amount buy-back (if that's possible). Best of luck!
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Old 06-05-2013, 08:31 PM   #33
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I question the quality of service you got when you have taken your car in for the problems you listed above, because probably at least one of if not all of those problems should have been repairable with no issues after that point.
Right. I have dealt with a Honda field tech in the past and he was far and above the regular techs in his skill/knowledge level. I imagine the GM FTs are as well.
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Old 06-05-2013, 08:37 PM   #34
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Some of the issues are ones that there are no reasons why it can't or shouldn't have been fixed. A squeaky seat? The only way you should have such a problem after the seat has been replaced is if there is a defect in the seat track or the seat is not bolted down tightly/not mounted properly. The Mylink & Frameless mirror was a brand new feature for 2013 so they probably are going to be problematic on 2013 models. I would definitely go with route #1 and see what happens after it's been worked on. I question the quality of service you got when you have taken your car in for the problems you listed above, because probably at least one of if not all of those problems should have been repairable with no issues after that point. There can only be so many possible problems with a squeaky seat, same with the mirror as it probably should have been replace with a new unit, and same with the Mylink, and if they did go refurbished on the mirror & radio, I'd demand brand new parts to be used.
^This^ This stuff should be fixed with no problem. What's the deal with the people fixing it? I say don't get rid of your car for those kind of problems. I bought a 2000 Silverado brand new back in August of 99. It had some issues during the first year of owning it. I was upset with the trips to the dealer. Got the bugs worked out and I still got the truck today with about 207K miles on it, and it has been and still is a great truck, very dependable. So hang in there. and what about those header plans?
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