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Old 06-10-2013, 08:17 AM   #52
nyrfan
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Alright all the car is at the dealer one last time. Hopefully all goes well, wish me luck.

I am in Scott's crew today, here is my loaner


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Old 06-10-2013, 08:47 AM   #53
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Cool good luck I hope they get this fixed is it still with the guys at Courtesy at the Airport or did you take it to Starling in Kissimmee and let them work on it?
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Old 06-10-2013, 08:49 AM   #54
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Cool good luck I hope they get this fixed is it still with the guys at Courtesy at the Airport or did you take it to Starling in Kissimmee and let them work on it?
GM requested I take it to the airport.


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Old 06-10-2013, 08:51 AM   #55
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Good luck to you.
I'd opt for #1, and then have a straight buyback as an option.

I was offered #3, a "trade assist" on my vehicle that was over a year old. Unfortunately,the numbers on the trade assist were too low. WAY below Black Book.
It ended up a straight trade-in on my own, which gave me nearly what I had originally paid for it.
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Old 06-10-2013, 12:12 PM   #56
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Alright all the car is at the dealer one last time. Hopefully all goes well, wish me luck.

I am in Scott's crew today, here is my loaner


Sent from my 2SS/RS
I got stuck in one of those for almost a month. With a 30 gallon tank, a fill up can cause a heart attack!!
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Old 06-10-2013, 12:23 PM   #57
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I would go with Number 1 with the stipulation that if the fix fails, they buy it back and they get you a new car.
Good luck.
This is what I would do as well. Sounds like you're getting pretty close to Lemon Law territory anyway. I don't know if the laws for that are the same in all states though...
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Old 06-10-2013, 12:36 PM   #58
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I got stuck in one of those for almost a month. With a 30 gallon tank, a fill up can cause a heart attack!!
Man love the Suburban that is what my wife drives
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Old 06-10-2013, 01:08 PM   #59
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Hope everything turns out great for you.
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Old 06-10-2013, 01:12 PM   #60
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Keep us posted hope it works out well!
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Old 06-11-2013, 08:28 AM   #61
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Unfortunately yesterday did not go as planned; essentially noting I brought the car in for was resolved.

My GM rep told me to bring the car yesterday saying that everybody that needed to be on board was and that every available resource would be available to get my car correct. Turns out that could not be farther from the truth.

When I arrived I could tell the SM was a bit surprised and far from his normal receptive self. Turns out he had been on vacation the prior 3 days and had no idea I was coming and was not prepared in any way. The GM area Manager that was also supposed to be on call apparently was in meetings all day, unavailable and was of limited help. So this all turned out to be a wasteful day, needleless to say I am not happy!

Here are the issues I brought the car in for and the answers I got:
Squeaking seat: This is the 4th time for the repair. 1st time the seat was adjusted, 2nd time a TSB was found and performed on the track, 3rd time the whole seat was replaced. This time, the GM tech line stated the sound is normal and no repair should be completed. WTF! There is a TSB so obviously there is a problem, so how can this be normal???

Onstar light: 3rd attempt at a repair. 1st time they blamed my radar so I took it off. 2nd time they replaced the mirror. This time, I got the “could not replicate the issue”, mirror is functioning properly. Really, then why do I have a picture from the day before displaying the damn light?

Backup camera issues (symbols not displaying): According to the GM tech line these symbols do not exists, again really. So the pictures I have of other 13’s (friends) that were flashed and the 13’s on the lot with them must just be a mirage? Are you kidding me?

MyLink issues: This I will give them a pass on as I know this is a work in progress but at least I got the problems documents again with then hopes there will eventually be an update.

Paint issue and speedo bezel: I won’t even get into this as I pretty much halted those repairs for now.

So here I am again left with a major decision. I am HIGHLY disappointed with GM at this point; they really dropped the ball on this one. My 1st reaction to the GM rep was to start the buyout process, she was a bit shocked that I said this and somehow by the end of the conversation talked me out of it for the moment. I thought once I slept on it I would feel a bit better but actually today I am more upset. Knowing my issues and complaints how can you send me for repairs and not have every resource available as promised? This makes no sense to me!

As of now I am in limbo, I am so torn on what to do. As much as I love the car, there is no way I will be satisfied with the condition it’s in and apparently there seems to be no fix in sight. All night I was thinking what it would be like to look in the garage and not see a Camaro and it sucked but on the flip side I won’t have the stress of trying to get my issues resolved.

Anyway that’s my rant for the morning; guess I’ll update this once I speak with GM.
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Last edited by nyrfan; 06-11-2013 at 08:42 AM.
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Old 06-11-2013, 08:34 AM   #62
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I'm really sorry to hear that. Is there another dealer that you can go to?
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Old 06-11-2013, 08:40 AM   #63
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I'm really sorry to hear that. Is there another dealer that you can go to?
There is but with GM involved and still no resolution I am not sure what good that would do. I'm sure since the GM tech line is saying don't preform another repair on the seat, the 2nd dealer would have to stand by that, no?
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Old 06-11-2013, 08:48 AM   #64
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Originally Posted by nyrfan View Post
Unfortunately yesterday did not go as planned; essentially noting I brought the car in for was resolved.

My GM rep told me to bring the car yesterday saying that everybody that needed to be on board was and that every available resource would be available to get my car correct. Turns out that could not be farther from the truth.

When I arrived I could tell the SM was a bit surprised and far from his normal receptive self. Turns out he had been on vacation the prior 3 days and had no idea I was coming and was not prepared in any way. The GM area Manager that was also supposed to be on call apparently was in meetings all day, unavailable and was of limited help. So this all turned out to be a wasteful day, needleless to say I am not happy!

Here are the issues I brought the car in for and the answers I got:
Squeaking seat: This is the 4th time for the repair. 1st time the seat was adjusted, 2nd time a TSB was found and performed on the track, 3rd time the whole seat was replaced. This time, the GM tech line stated the sound is normal and no repair should be completed. WTF! There is a TSB so obviously there is a problem, so how can this be normal???

Onstar light: 3rd attempt at a repair. 1st time they blamed my radar so I took it off. 2nd time they replaced the mirror. This time, I got the “could not replicate the issue”, mirror is functioning properly. Really, then why do I have a picture from the day before displaying the damn light?

Backup camera issues (symbols not displaying): According to the GM tech line these symbols do not exists, again really. So the pictures I have of other 13’s (friends) that were flashed and the 13’s on the lot with them must just be a mirage? Are you kidding me?

MyLink issues: This I will give them a pass on as I know this is a work in progress but at least I got the problems documents again with then hopes there will eventually be an update.

Paint issue and speedo bezel: I won’t even get into this as I pretty much halted those repairs for now.

So here I am again left with a major decision. I am HIGHLY disappointed with GM at this point; they really dropped the ball on this one. My 1st reaction to the GM rep was to start the buyout process, she was a bit shocked that I said this and somehow by the end of the conversation talked me out of it for the moment. I thought once I slept on it I would feel a bit better but actually today I am more upset. Knowing my issues and complaints how can you send me for repairs and not have every resource available as promised? This makes no sense to me!

As of now I am in limbo, I am so torn on what to do. As much as I love the car, there is no way I will be satisfied with the condition it’s in and apparently there seems to be no fix in sight. All night I was thinking what it would be like to look in the garage and not see a Camaro and it sucked but on the flip side I won’t have the stress of trying to get my issues resolved.

Anyway that’s my rant for the morning; guess I’ll update this once I speak with GM.
Sorry Felix IMHO call her back and just tell her to Buy it back screw it the car is not worh the stress. They dropped the ball it's not your issue they cannot get this right tell them you are DONE.
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Old 06-11-2013, 08:52 AM   #65
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There is but with GM involved and still no resolution I am not sure what good that would do. I'm sure since the GM tech line is saying don't preform another repair on the seat, the 2nd dealer would have to stand by that, no?
I guess. That really sucks and I'd hate to see you not have a Camaro because of this. GM really needs to step up their service.
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Old 06-11-2013, 09:36 AM   #66
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Sorry Felix IMHO call her back and just tell her to Buy it back screw it the car is not worh the stress. They dropped the ball it's not your issue they cannot get this right tell them you are DONE.
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I guess. That really sucks and I'd hate to see you not have a Camaro because of this. GM really needs to step up their service.
I just got some great news on an unrelated issue I was working on (has relieved a ton of stress out of my life), so this has put me in a fantastic mood for the moment!

So I'll at least listen to what GM has to say today.
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Last edited by nyrfan; 06-11-2013 at 10:02 AM.
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Old 06-11-2013, 09:54 AM   #67
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I just got some great new on an unrelated issue I was working on (has relieved a ton of stress out of my life), so this has put me in a fantastic mood for the moment!

So I'll at least listen to what GM has to say today.
Sounds good! I hope everything works out for you! Hate to see you lose the camaro because of some lazy people not wanting to fix something that shouldn't need fixing in the first place.
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Old 06-11-2013, 12:50 PM   #68
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Sounds good! I hope everything works out for you! Hate to see you lose the camaro because of some lazy people not wanting to fix something that shouldn't need fixing in the first place.

X2 hang in there and don't loose your cool all will work out.
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