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Old 06-26-2013, 05:53 PM   #26
Sinaavi
 
Drives: 2010 Silver Ice Metallica Camaro LS
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Location: Colorado Springs
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Quote:
Originally Posted by zkdreads View Post
$150 "maintenance" at only 22,000 miles, i have to agree. if it didnt fix the issue then he should get his money back or at least get oil changes equaling up to that!
But I don't want to go back to that dealership ....I'm planning on avoiding them from now on.
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Old 06-26-2013, 10:03 PM   #27
turboguy327
 
Drives: 2011 Chevy Camaro
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Originally Posted by Rock-It Man View Post
What's your point? Guy got charged $150 for needless work, plus, anything done to fix an engine code is under warrantee.

Period.
I'm just saying that the 150 wasn't spent on something that should have been covered. It was spent on maintinence. He should get his money back because the dealer didn't diagnose correctly. Not because it should have been covered. A DI engine should have this cleaning done at least once a year if you don't run a catch can. We are actually agreeing but your arguing with me for some reason.....
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Old 06-27-2013, 01:43 AM   #28
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Originally Posted by Sinaavi View Post
On a side note, does anybody have any recommendations for a catch can? That was something I was actually debating about doing anyway, so figure I might as well do it right after I get the car back. And at this rate, could have it ordered and here ready to go in when I do get it back.
Sorry to hear about your engine. Hopefully the new one will work fine. I've owned a RX and an Elite catch can and would highly recommend the Elite can. For your car, the Elite can is mounted near the radiator and is very easy to access.
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Old 06-27-2013, 02:41 AM   #29
Au201
 
Drives: Black V6 auto 2LT RS
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Originally Posted by turboguy327 View Post
GM considers a top end cleaning a maintenance item. So that would not be covered at all. It's like if a dirty air filter caused an issue/damage it wouldn't be covered.
Highly doubt that. I had one done on my LFX powered equinox and it was under warrantee.


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Old 06-27-2013, 09:02 AM   #30
turboguy327
 
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Highly doubt that. I had one done on my LFX powered equinox and it was under warrantee.


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Under bumper to bumper. Less than 3/36k. After that it wouldn't be covered unless your dealer was just being nice and did it for you.
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Old 06-27-2013, 09:28 AM   #31
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Originally Posted by Sinaavi View Post
But I don't want to go back to that dealership ....I'm planning on avoiding them from now on.
lol i feel u.
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Old 07-03-2013, 10:59 AM   #32
Sinaavi
 
Drives: 2010 Silver Ice Metallica Camaro LS
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Just a quick update. I called the dealership yesterday and they said they received the engine. They will work on getting the engine put back together and into the car today, and I should be able to pick it up on Friday. (Since they are obviously closed on the 4th of July) I asked about the possibility of a 5 year, 60,000 warranty from now for the engine, but was promptly told no. That's okay, I can understand that. After all, I shouldn't complain too much right, since I am getting a new engine. Will just have to go through the break-in period again. But hey, if I remember right, it states to not drive at the same speed all the time. Which is fine by me.
Oh, and the first dealership said that if I took my car back there, they would clean up the mess they left on the side of my car. They also said that they would give me the $160 that I paid for the service back in service credit. Gee thanks for the offer, but the idea is that I don't want to take my car back to your place. So, looks like that is out the window.
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Old 07-10-2013, 11:12 PM   #33
sdhberg
 
Drives: 2011 Inferno Orange 2LT RS
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I have been having the same problem sporadically with my 2011 2LT for over a year and a half. I have taken it into the dealer several times and they could not find anything wrong. I have had two check engine lights; one for a cylinder misfire and the other was an unknown reason. During a recent long road trip the rattling noise went from sporadic to constant at all times except initial acceleration/deacceleration. Took it back to the dealer and received a call informing me that they talked to GM and will be removing the engine for a teardown/inspection, possible replacement and that GM may be sending an engineer to assist. Hate not having my car for possibly several weeks but am glad this is getting taken care before my warranty expires in 4 months.
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Old 07-11-2013, 09:28 PM   #34
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Originally Posted by sdhberg View Post
I have been having the same problem sporadically with my 2011 2LT for over a year and a half. I have taken it into the dealer several times and they could not find anything wrong. I have had two check engine lights; one for a cylinder misfire and the other was an unknown reason. During a recent long road trip the rattling noise went from sporadic to constant at all times except initial acceleration/deacceleration. Took it back to the dealer and received a call informing me that they talked to GM and will be removing the engine for a teardown/inspection, possible replacement and that GM may be sending an engineer to assist. Hate not having my car for possibly several weeks but am glad this is getting taken care before my warranty expires in 4 months.
Wow sdhberg,

Sorry about the extensive process that you're experiencing at the dealership, though I'm happy things are moving forward for you and the vehicle. Feel free to contact me if you need additional assistance regarding communication with the dealership.

William R.
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Old 07-16-2013, 07:11 PM   #35
sdhberg
 
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Originally Posted by Chevrolet Customer Svc View Post
Wow sdhberg,

Sorry about the extensive process that you're experiencing at the dealership, though I'm happy things are moving forward for you and the vehicle. Feel free to contact me if you need additional assistance regarding communication with the dealership.

William R.
Chevrolet Customer Care
I received a call from the dealer today informing me that a new engine is on its way from Detroit. I didn't mean to imply that I was having issues with the dealer only that they couldn't find anything wrong during previous visits because the noise would stop. Thank you for the response.
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Old 07-16-2013, 08:28 PM   #36
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I received a call from the dealer today informing me that a new engine is on its way from Detroit. I didn't mean to imply that I was having issues with the dealer only that they couldn't find anything wrong during previous visits because the noise would stop. Thank you for the response.
No problem,

I completely understand. I just wanted to reaffirm that we're here to assist if concerns arise at the dealership! I'm happy your engine is en route. Good luck moving forward and don't hesitate to contact us with questions.

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