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Old 06-03-2013, 06:47 PM   #1
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Dash Bubbling Up

I just got back from my dealer (Davis-Moore in Wichita, Ks). I took my 2013 2LT/RS in because the dash was starting to bubble above the radio.

What a horrible service department. They had my car for seven and a half hours and then called and said it was done. I walked in and sat in the car for less than a minute and found that the glue was still not sticking.

I went back inside and talked to the service advisor. I showed it to him and all he could say was "I don't know what to do, maybe Chevrolet will come out with a TSB".

So after spending over $30000 on a new car and having it less than two months, I am supposed to just wait for Chevrolet to come out with a TSB?

It's bad enough that they did not check to see if it was really fixed, but then to tell me to wait for a TSB. I guess I will need to find a new dealership.
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Old 06-03-2013, 06:51 PM   #2
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Pics?
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Old 06-03-2013, 06:51 PM   #3
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This has been a problem since the 2012 dash update...huge thread in the "Camaro Issues" area.
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Old 06-03-2013, 06:54 PM   #4
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I am having the same issue. crazy:
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Old 06-03-2013, 06:55 PM   #5
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There is a TSB out! Its printed off and laying on my toolbox at work ill post it up for reference tomorrow unless someone posts its before
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Old 06-03-2013, 06:55 PM   #6
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Quote:
Originally Posted by Fiveg56 View Post
This has been a problem since the 2012 dash update...huge thread in the "Camaro Issues" area.
Yep I have read that thread. I was hoping that they had fixed that on the 2013's, but I guess not. Or at least could fix it by gluing it again.
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Old 06-03-2013, 06:57 PM   #7
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There is a TSB out! Its printed off and laying on my toolbox at work ill post it up for reference tomorrow unless someone posts its before
Thanks, That would be great. Kind of sad that the dealership did not know about this. I am losing a lot of respect for Davis-Moore.
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Old 06-03-2013, 07:03 PM   #8
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Thanks, That would be great. Kind of sad that the dealership did not know about this. I am losing a lot of respect for Davis-Moore.
Don't blame the dealership, if they don't deal with a lot of camaros they may have never even heard of the issue.
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Old 06-03-2013, 07:03 PM   #9
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Ok not technically a TSB but its a PIC. PIC stands for Preliminary Information Bulletin but just as easy to look up at a TSB tell them to look up PIC5718C order the part and Iinstall it.
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Old 06-03-2013, 07:04 PM   #10
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Don't blame the dealership, if they don't deal with a lot of camaros they may have never even heard of the issue.
Wichita has a large camaro group unfortunately the issue is partly the dealership (personal experience)
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Old 06-03-2013, 07:07 PM   #11
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Originally Posted by ICTsccaCamaro View Post
Ok not technically a TSB but its a PIC. PIC stands for Preliminary Information Bulletin but just as easy to look up at a TSB tell them to look up PIC5718C order the part and Iinstall it.

Thanks, I did tell them about PIC5718C when I dropped off the car. I had read about that in the other thread.

Supposedly they had ordered the part from the PIC and installed it today, but it was no different than when I dropped it off.
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Old 06-03-2013, 07:12 PM   #12
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O not sure what to tell you than we haven't when in for our dash piece yet it doesn't look horrible yet but it is coming apart
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Old 06-03-2013, 07:14 PM   #13
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Wichita has a large camaro group unfortunately the issue is partly the dealership (personal experience)
:/ sorry to hear
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Old 06-03-2013, 07:20 PM   #14
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Originally Posted by ICTsccaCamaro View Post
O not sure what to tell you than we haven't when in for our dash piece yet it doesn't look horrible yet but it is coming apart
Mine is not that bad and I can live with it, but shouldn't have to.
I am not sure you can see it from the picture, but if you push down on it you can feel the dash move and when you let up it sounds like the glue is not sticking.

With all of the issues on the 2012's you would think that they would have resolved this.

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Old 06-03-2013, 07:46 PM   #15
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Quote:
Originally Posted by ICT USA-1 View Post
I just got back from my dealer (Davis-Moore in Wichita, Ks). I took my 2013 2LT/RS in because the dash was starting to bubble above the radio.

What a horrible service department. They had my car for seven and a half hours and then called and said it was done. I walked in and sat in the car for less than a minute and found that the glue was still not sticking.

I went back inside and talked to the service advisor. I showed it to him and all he could say was "I don't know what to do, maybe Chevrolet will come out with a TSB".

So after spending over $30000 on a new car and having it less than two months, I am supposed to just wait for Chevrolet to come out with a TSB?

It's bad enough that they did not check to see if it was really fixed, but then to tell me to wait for a TSB. I guess I will need to find a new dealership.
Oh no!

Sorry to hear about the dash. Please feel free to send me your VIN and the name of the dealership. I may be able to look into this and see what can be done. Looking forward to your contact.

William R.
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Old 06-03-2013, 07:51 PM   #16
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I'll never go back to Davis-Moore either. Their finance department has SHADY characters and will try to screw you over the best they can.
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Old 06-03-2013, 08:04 PM   #17
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Originally Posted by ICT USA-1 View Post
Mine is not that bad and I can live with it, but shouldn't have to.
I am not sure you can see it from the picture, but if you push down on it you can feel the dash move and when you let up it sounds like the glue is not sticking.

With all of the issues on the 2012's you would think that they would have resolved this.

Attachment 518663
Mine is doing the same thing and in the same area as well... driver side corner of the infotainment screen. Bringing mine in with a printout of the TSB so they can replace it. can clearly see it when you press it down and can also hear the glue release on mine.
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Old 06-04-2013, 11:18 AM   #18
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http://www.camaro5.com/forums/showthread.php?t=215707 there is a new peice that will resolve this issue. just had mine replace about a month ago and have had no issues
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Old 06-05-2013, 11:58 AM   #19
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http://www.camaro5.com/forums/showthread.php?t=215707 there is a new peice that will resolve this issue. just had mine replace about a month ago and have had no issues
How long did it take for the glue to setup on yours? I took it to a different dealership, and they are saying that the glue has not setup yet. It was done two days ago. I would think it would have to be setup by now.
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Old 06-05-2013, 03:38 PM   #20
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looks like they dont know what they are talking about. there should be no bubbles no matter what.
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Old 07-06-2013, 05:32 PM   #21
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Got mine replaced today with no issues or hassles. They mentioned a TSB on it and had the part in stock. Took them a few hours but looks so much better than it did before. Mine was coming apart around the radio and bubbles on top. They only replaced leather panel and not the entire dash like some mentioned early in the year
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Old 07-06-2013, 07:49 PM   #22
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my dash was splitting where the passenger air bag is I took it to the dealer and asked them to good will the dash a week later I had a brand new dash installed. they should good will the dash replacement it will not cost you any thing but a full day with out your Camaro.
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