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Old 07-08-2013, 03:35 PM   #18
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PM me the details on your orders and I will keep you guys completely in the loop. I know the guys in the back are working overtime to build and test everything and have it sent out as fast as possible. When you build 100% here in the states it gets harder to keep large inventory, but our stuff is top notch and well worth the wait!
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Old 07-09-2013, 03:03 AM   #19
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Finished up putting on my pfadt coil overs tonight. These things rock!! Can't wait to hit the track! I guess the wait for these parts is worth it but it would be nice to get a straight story from the get go.

Very happy with the coilovers and will report back when I have adjusted them and have them dialed in.
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Old 07-09-2013, 07:00 AM   #20
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Quote:
Originally Posted by CHMSC View Post
Finished up putting on my pfadt coil overs tonight. These things rock!! Can't wait to hit the track! I guess the wait for these parts is worth it but it would be nice to get a straight story from the get go.

Very happy with the coilovers and will report back when I have adjusted them and have them dialed in.
Nice! Can't wait to get the rest of the package and install- hopefully Pfadt gets done sooner rather than later on the remaining parts-
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Old 07-10-2013, 05:15 PM   #21
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Any updates Eric?
Today is 4 weeks. No ETA, no explanation from Pfadt.
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Old 07-15-2013, 08:34 PM   #22
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Exclamation Pfadt fails to perform

Tomorrow is 5 weeks without an ETA on when Pfadt will ship the parts they've accepted money for. Apex how is this good business practice?? How do you guys support this level of care and knowingly keep their products for sale knowing damn-well that it may be MONTHS before the customer may receive their orders?
http://www.apex-speed.com/pfadt-race...e-1450030.html
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Old 07-15-2013, 09:34 PM   #23
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I would say don't blame Apex. They are just the vendor. This is all on Pfadt. I am 3 1/2 to 4 weeks for just sways. Don't even get me started about the camber plates.

Just glad I have my coilovers installed. They shipped right away and were on my door step in less than five days.
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Old 07-15-2013, 10:40 PM   #24
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Bars powd coated? Mine were just painted it appeared, scratched easily
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Old 07-16-2013, 08:53 AM   #25
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Angry

Quote:
Originally Posted by CHMSC View Post
I would say don't blame Apex. They are just the vendor. This is all on Pfadt. I am 3 1/2 to 4 weeks for just sways. Don't even get me started about the camber plates.

Just glad I have my coilovers installed. They shipped right away and were on my door step in less than five days.
I certainly don't blame Apex for this. What I am upset with is that they've closed out the order as if there's no issue, and further that they don't post that the items are back ordered or are long-lead. If I would have known it was going to take 5+ weeks I think I would have chosen an alternate product-- before my card is charged any money taken.

At this point I don't even talk to Apex any more because they have even less info than I do. I call and email Eric, Aaron and Robbin over at Pfadt and no one has a clue. They keep saying its a small shop but yet they can't figure out where the parts are in their assembly status. Inexcusable.
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Old 07-16-2013, 03:52 PM   #26
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I can only agree with you on that man.
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Old 07-17-2013, 09:41 PM   #27
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So I talked to Rob at Pfadt this afternoon. It only took 5 weeks to finally have a legitimate conversation about their manufacturing process. The problem is not resolved but at least I understand. All along, I must admit that he crew at Pfadt have been professional and courteous- no matter how angry I am....they however refused to answer my questions directly- until Rob.

The total manufacturing timeline for the ZL spec sway bars (front and rear) is approximately 8 weeks. This is from bar stock to boxed and ready to ship. Rob has informed me that this production batch is approximately two weeks out. They are currently having the flat adjustable mounting plates cut, drilled and welded to the bar. After this the bars will be shipped out for powder coating, shipped back to Pfadt a couple days later for final assembly and shipment processing. This batch had experienced a brief delay due to bar stock arriving late, but they have pushed to get this batch prepared on schedule due to the extensive backlog.

I expressed to Rob that I would have much rather heard that the bars were 8-9 weeks out due to being a new production batch than to be fed liiitle portions of partial truth along the way. He agreed that they have not handled their customer communications as well as they could have.

So, I still don't have my bars but I now at least understand the process timeframe and when to better expect the shipment. A simple five minute call and some honesty....what a novel idea.
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MODS: Borla ATAK Cat-Back GFX (#140378), 35% Ceramic all-around, CAI, Inc. Intake w/ Scoop, Hurst Short Throw, Heritage Grille, GM Dove Tail, Laser Interceptor Triple v8.9, Passport Max, Pfadt ZL Stage 2
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Old 07-18-2013, 08:41 AM   #28
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Hope mine are in this run!!!

Quote:
Originally Posted by BalogUK View Post
So I talked to Rob at Pfadt this afternoon. It only took 5 weeks to finally have a legitimate conversation about their manufacturing process. The problem is not resolved but at least I understand. All along, I must admit that he crew at Pfadt have been professional and courteous- no matter how angry I am....they however refused to answer my questions directly- until Rob.

The total manufacturing timeline for the ZL spec sway bars (front and rear) is approximately 8 weeks. This is from bar stock to boxed and ready to ship. Rob has informed me that this production batch is approximately two weeks out. They are currently having the flat adjustable mounting plates cut, drilled and welded to the bar. After this the bars will be shipped out for powder coating, shipped back to Pfadt a couple days later for final assembly and shipment processing. This batch had experienced a brief delay due to bar stock arriving late, but they have pushed to get this batch prepared on schedule due to the extensive backlog.

I expressed to Rob that I would have much rather heard that the bars were 8-9 weeks out due to being a new production batch than to be fed liiitle portions of partial truth along the way. He agreed that they have not handled their customer communications as well as they could have.

So, I still don't have my bars but I now at least understand the process timeframe and when to better expect the shipment. A simple five minute call and some honesty....what a novel idea.
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Old 07-18-2013, 11:51 PM   #29
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BalogUK, I am in the same boat as well brother. I am heading toward the end of my four weeks so far, I keep getting told "I will check". It is definitely a headache, I order the whole stage 3 ZL kit and right now they are just paper weights here sitting pretty.
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Old 07-22-2013, 12:17 AM   #30
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Good luck n getting your stuff guys. I gave up and canceled my order for the sways when I found a used set here locally for sale, picked them up this Saturday. No more waiting for me!!
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Old 07-22-2013, 06:30 PM   #31
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Good luck n getting your stuff guys. I gave up and canceled my order for the sways when I found a used set here locally for sale, picked them up this Saturday. No more waiting for me!!
Jealous...
Hope ours ship out later this week, but not holding my breath.
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#34122 EMPTIED, AT YARD ON 8/26/09; Delivered 9/07/09
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Old 07-22-2013, 09:19 PM   #32
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sad that i can get coilovers faster from germany or australia than you all can get sways from UTAH!!!
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Old 07-22-2013, 09:45 PM   #33
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Jealous...
Hope ours ship out later this week, but not holding my breath.
I hope so for your guys sake as well man. It sucks to keep waiting and waiting without an answer when the waiting is going to end. From what I have been told pfadt usually ships out quick but for whatever reason they are really behind right now on certain things.



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sad that i can get coilovers faster from germany or australia than you all can get sways from UTAH!!!
that is sad. But the pfadt stuff is pretty frickin awesome!
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Old 07-24-2013, 05:18 PM   #34
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Well today's week 6 from order.... Hope someone has answers,
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MODS: Borla ATAK Cat-Back GFX (#140378), 35% Ceramic all-around, CAI, Inc. Intake w/ Scoop, Hurst Short Throw, Heritage Grille, GM Dove Tail, Laser Interceptor Triple v8.9, Passport Max, Pfadt ZL Stage 2
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