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Old 04-03-2013, 09:47 AM   #35
scruffyluv
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Thanks Kelly.. I havent heard from them yet so i would imagine thats why (them moving)
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Old 08-18-2013, 09:53 AM   #36
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My car is garaged 24-7, hand washed, I live in California so there's no snow or salt. I've had mine for exactly one year. Mine was bought through carid and I was in communication with DJ Grilles the entire month it took for me to get my grille. I even had to send it right back to them the day I first opened it because of some bad welds. Just yesterday I noticed my grilles finish peeling. I just can't believe that after only a year this is happening. Has anyone with this issue had any success getting it fixed?
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Old 08-18-2013, 10:40 AM   #37
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Wow , I'm glad I ran across this thread. I just got my refund after waiting for 2 years for the ******* grill. I was seriously considering buying this grill. Now I will wait to see how this turns out before I commit to buy.
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Old 08-18-2013, 11:25 AM   #38
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For an outrageously priced product, you should have a great paint job, at the least u should have decent customer service, they need to stop pointing fingers at the customer and make it right.
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Old 08-18-2013, 04:32 PM   #39
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Quote:
Originally Posted by ChevyCamaroGirl View Post
My car is garaged 24-7, hand washed, I live in California so there's no snow or salt. I've had mine for exactly one year. Mine was bought through carid and I was in communication with DJ Grilles the entire month it took for me to get my grille. I even had to send it right back to them the day I first opened it because of some bad welds. Just yesterday I noticed my grilles finish peeling. I just can't believe that after only a year this is happening. Has anyone with this issue had any success getting it fixed?
I really love this grille. I have no intention of going back to plastic OEM grille. I hope it will last a lifetime. What kinda of grille do u have the predator or phantom grille?
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Old 08-19-2013, 10:39 PM   #40
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I really love this grille. I have no intention of going back to plastic OEM grille. I hope it will last a lifetime. What kinda of grille do u have the predator or phantom grille?
I have the Phantom. The part that sucks is that I can't just go back to the stock or any other grille for that matter. I would have to buy a whole new facia. I would also lose out on my T3 ports too, can't take those out and put them in a new bumper. I just can't believe after only 1 year exactly it's falling apart.
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Old 08-19-2013, 10:54 PM   #41
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I can understand products having issues, especially a custom and not a mass produced item, but when they dont stand behind it, the company is a joke and I would tell everyone to avoid them. They are trying to save a $20 by replacing it, and now they have lost a huge amount of customers and counting since it will be here for any and all camaro owners to read.
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Old 11-25-2013, 11:06 AM   #42
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So here is my DJ Grilles Phantom Hidden Headlight unit for my '11:

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Rust is clearly visible on mine as well. Bought these December 2011, installed January 2012. I have done nothing to them- no cleaning, nothing. I live in NJ, but not near any body of water. Yes the car sits outside, but having spent over $800 for this, I would think a few years enjoyment should be expected.

I just took these photos and just sent DJ Grilles an email with the photos attached. Based on what I'm reading in this thread, I'm expecting the worst and hoping for the best.
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Old 11-26-2013, 08:45 PM   #43
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So now we all know the stay away from DJ Grilles!
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Old 11-26-2013, 09:14 PM   #44
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Wow if Lupe says its bad it must be bad!!!!! He is probably one of the best knowledgeable guys when it comes to working with after market Camaro Parts.

I know you have a receipt, but what does the fine print say???? Do they warranty items from defect for 90 days?? 1 year?? 5 years?? If so then they should be replacing without question. I agree with Spy Master doubtful they will send you a new one without some type of deposit. Having your receipt helps.

My suggestion if possible. Place the new one on CC and receive prior to shipping grill back. Have DJ Grills provide a printed label for return shipment of old grill. Once they have old grill back they refund your card.

If DJ wants to save face they will help you out any way possible. I would continue to voice your opinion here and on FB.

I had to do the same with SLP on a set of Wheels. It wasn't long before SLP was calling me asking what needed to be done to make things right.
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Old 11-26-2013, 09:21 PM   #45
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This sucks big time.
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Old 11-27-2013, 02:46 PM   #46
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My input is not biased , as I purchased all my DJ Automotive products for my Camaros , granted at a reduce price , but did pay for them!

Now the DJ Automotive products are well made products , and I will concede that the paint issues some experiencing are real and unacceptable and I just spoke with the Dan the owner of DJ Automotive!

First all DJ Automotive products are shipped POWDER COATED , unless paint is requested ! DJ sends out all his products to a 3rd party for powder coating and the initial 200 units he shipped discovered after the 3rd party he used , was cutting corners!

DJ has hired a new company in the past year for the powder coating and has no know issues with lack of quality that some are reporting!

DJ is also willing to have those that have experienced the rusting/chips to have them re-powder coated , providing you show proof of where your purchases it from and send back to his shop and he will cover shipping back! And might refund your shipping costs to you, depending on how long you had the grille !

This is more than fair!
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