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Old 08-22-2013, 03:49 PM   #35
DavidW
 
Drives: 2013 ZL1 Vert Auto IOM
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Quote:
Customer Relationship Specialist: Evelyn


Dear David,


Thank you for contacting the Chevrolet Customer Assistance Center. We appreciate your time writing u regarding your request for a ZL Certificate for your 2013 Chevrolet Camero.


We apologize for any inconvenience this may cause and appreciate your cooperation so that we may assist you better. Since we are able to assist only those customers who are within the United States, we recommend that you contact our GM office in Canada at 800-263-3777 regarding your request.


Check out the Chevrolet Owner Center at http://www.my.chevrolet.com. Manage your service history, maintenance schedule, warranty details, and more with this new, more comprehensive owner resource. Registration is free.


Again, thank you for contacting Chevrolet.


Sincerely,


The Chevrolet Consumer Support Team
guess asking for the certificate through that email didnt work , hell they didnt even spell camaro right
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Old 08-22-2013, 04:21 PM   #36
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guess asking for the certificate through that email didnt work , hell they didnt even spell camaro right
Did that very same thing and received the same response.
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Old 08-22-2013, 04:31 PM   #37
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Originally Posted by DavidW View Post
guess asking for the certificate through that email didnt work , hell they didnt even spell camaro right
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Originally Posted by crustychev View Post
Did that very same thing and received the same response.
I know it sucks but it was pretty clear.

4. The owner lives outside of the United States…(thereby not allowing us a method to capture the information for the documents -- thus you are not eligible for the documents)
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Old 08-22-2013, 04:36 PM   #38
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I know it sucks but it was pretty clear.

4. The owner lives outside of the United States…(thereby not allowing us a method to capture the information for the documents -- thus you are not eligible for the documents)
Yuup! Heard that but some Canadians were able to obtain them anyway. No harm in trying.
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Old 08-22-2013, 06:12 PM   #39
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Yuup! Heard that but some Canadians were able to obtain them anyway. No harm in trying.
I don't understand why it's believed that those of us in Canada cannot receive these.
I have mine, so I know that we can. I know of another ZL1 owner who lives relatively close to me who has received his also.

Email-type correspondence can be tough to properly understand at times, but perhaps what those who have said that we can't receive them might mean is that north of the border, the data is not automatically captured at the point of sale, as it might be in the US.
That said, as I'd mentioned earlier, going back to the ORIGINAL post that provided us with an email address to which we could summarize and send our individual data worked great for me...
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Old 08-22-2013, 08:13 PM   #40
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Originally Posted by ZEDL1 View Post
I don't understand why it's believed that those of us in Canada cannot receive these.
I have mine, so I know that we can. I know of another ZL1 owner who lives relatively close to me who has received his also.

Email-type correspondence can be tough to properly understand at times, but perhaps what those who have said that we can't receive them might mean is that north of the border, the data is not automatically captured at the point of sale, as it might be in the US.
That said, as I'd mentioned earlier, going back to the ORIGINAL post that provided us with an email address to which we could summarize and send our individual data worked great for me...
Thats the email address I sent my information to , and I received the response posted above.
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Old 08-22-2013, 09:02 PM   #41
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Yuup! Heard that but some Canadians were able to obtain them anyway. No harm in trying.
Totally understand... I think some in Canada got copies sent as I did, but they have never got them from the normal process.
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Old 08-23-2013, 05:27 AM   #42
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I emailed and got an explanation that cause I live in Canada I would have to get in touch with a Canadian office which I am doing now. I will let you all know what happens.
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Old 09-17-2013, 03:23 PM   #43
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I just called Gm in Canada and they told me there was absolutely no such program for camaro owners.
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Old 09-17-2013, 03:25 PM   #44
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I have also emailed the address that Scott has mention twice but have yet to even get a reply.
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Old 09-17-2013, 04:20 PM   #45
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How long should I wait before declaring my certificate AWOL and sending out the MPs?
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Old 10-25-2013, 06:24 PM   #46
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Finally!!!!

I got mine today!!!

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Old 10-31-2013, 02:11 PM   #47
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got mine today about 4 weeks from when I picked up the car
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Old 10-31-2013, 04:41 PM   #48
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Still haven't got mine. Purchased in August. Guess I should get on this, huh?
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Old 10-31-2013, 05:00 PM   #49
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Do you get one if its used?
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Old 12-02-2013, 07:09 PM   #50
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Bought my car on 10/26/13
Received my certificate on 12/02/13

I thought it would be bigger.
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Old 12-02-2013, 10:28 PM   #51
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Received mine today just two weeks after I bought my car
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