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Old 10-02-2013, 08:44 PM   #151
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Originally Posted by 1chasingspeed View Post
Yeah, truly sucks. The issue is what you said. The car will not be new anymore, but they can't be allowed to get away with this. The dealership I bought my car from were such idiots they wouldn't even give me floor mats. I didn't notice it at first, but the next day when I got home I noticed they were gone! I called the next day, and they completely gave me the run around. The dealership had rain a few days before and I'm sure some idiot stepped in some mud and got them on them. They wouldn't even budge on floor mats!!! Good luck dealing with your dealership in this matter.
Huh? I think you missed reading the updates.
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Old 10-03-2013, 12:47 AM   #152
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Look, I don't know if you are going to drive this car until your new one gets here, but what ever you do don't do what that Cam guy did with his ZL1 while he waited on his new one.

But glad it's worked out. I'm sure that new one will be gone over with a fine tooth comb by the dealership and you and so I'm sure it will be a rock star of a car.
What did the Cam guy do with his ZL1??
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Old 10-03-2013, 12:49 AM   #153
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Originally Posted by 1chasingspeed View Post
Yeah, truly sucks. The issue is what you said. The car will not be new anymore, but they can't be allowed to get away with this. The dealership I bought my car from were such idiots they wouldn't even give me floor mats. I didn't notice it at first, but the next day when I got home I noticed they were gone! I called the next day, and they completely gave me the run around. The dealership had rain a few days before and I'm sure some idiot stepped in some mud and got them on them. They wouldn't even budge on floor mats!!! Good luck dealing with your dealership in this matter.
They ordered me a new 1LE Camaro today. Ill keep this one until the new one arrives.
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Old 10-03-2013, 06:51 AM   #154
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They ordered me a new 1LE Camaro today. Ill keep this one until the new one arrives.
Are you getting the same color and options?
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Old 10-03-2013, 12:06 PM   #155
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What did the Cam guy do with his ZL1??
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Old 10-04-2013, 12:29 AM   #156
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Are you getting the same color and options?
Same options and same color ( minus the brown spots i hope).
It will be an exact replica
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Old 10-04-2013, 04:30 AM   #157
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What kind of compensation are you getting?
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Old 10-04-2013, 07:44 AM   #158
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I picked it up on a rainy night. Brought it home and wiped it down in the garage. Due to work schedule i didnt get to drive it alot. Also most of the issue is on the passenger side. I noticed it after the first time i washed it.
Your right i should of pulled it into a bay or something at the dealership and checked it over.
The dealership is going to call me today about this issue.
Took delivery of mine at 10:30 pm. Wiped it down in my garage that night. Found light brown areas from presumably rail dust. Looked like splatter from road kill. Polished them out that night. Really stuck out against our SIM. May need better lighting in your garage. Any chance of something staining the clear coat? If it was on the color coat, wondering how the clear laid over and adhered so well.
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Old 10-04-2013, 08:01 AM   #159
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As our cars are all painted assembly line by robots it appears you had a hydraulic hose spray your car between the coats from a high pressure leak............that's my theory. Good luck, I would get a new car ..........or a total repaint asap.


are there hydraulics in a paint line?
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Old 10-04-2013, 08:09 AM   #160
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They ordered me a new 1LE Camaro today. Ill keep this one until the new one arrives.
Awesome
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Old 10-04-2013, 08:21 AM   #161
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What kind of compensation are you getting?
They're replacing the car. Is there an expectation of additional compensation?
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Old 10-04-2013, 09:34 AM   #162
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Glad it worked out! Sure it was stressful but good to hear that GM/Dealership did the right thing.

Will the current one have a branded title? Just wondering if the next buyer will get this issue disclosed & then the price adjusted for it. I picture a quick paint job & placed out on some lot somewhere...
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Old 10-04-2013, 11:33 AM   #163
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Originally Posted by christianchevell View Post
As our cars are all painted assembly line by robots it appears you had a hydraulic hose spray your car between the coats from a high pressure leak............that's my theory. Good luck, I would get a new car ..........or a total repaint asap.
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are there hydraulics in a paint line?
Yes I imagine the paint robots do. As mentioned earlier in the thread, since the discolorations on the car also appear on his rear bumper and on the mirrors, whatever caused it happened after the car was painted and assembled. The bumpers and mirrors are painted by the respective vendor at a different time and location.

Congratulations on the resolution! Maybe they should wrap them for shipping like the C7 Stingrays!

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Glad it worked out! Sure it was stressful but good to hear that GM/Dealership did the right thing.

Will the current one have a branded title? Just wondering if the next buyer will get this issue disclosed & then the price adjusted for it. I picture a quick paint job & placed out on some lot somewhere...
Do a good paint job in Kinetic Blue and I bet they could move it off the lot!!!
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Old 10-04-2013, 12:33 PM   #164
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What did the Cam guy do with his ZL1??
I'll let the video speak for itself

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Old 10-04-2013, 12:42 PM   #165
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What kind of compensation are you getting?
it was hard enough getting them to replace the car iT seems...looking for additional compensation would be futile.
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Old 10-04-2013, 03:23 PM   #166
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I agree. Geez, you guys, there was a time when he didn't think they'd do anything about it without suing them. I thought he hit a home run. No need to be greedy.
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Old 10-04-2013, 03:44 PM   #167
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BIG UPDATE: Just got off the phone with the Dealership. They are ordering me a new car tomorrow.
Should take 5-6 weeks to arrive. Unless they can hurry the order.
Im extremely happy that they are doing the right thing. Even though this has caused me some issues with my faith in Chevy i do believe it will come back as strong as it was.
Lets just pray that it will arrive clean and issue free.
Congratulations Casperadub70! I am very glad this worked out just as it should have in the beginning!

What made them change their minds? Did your legal have to get involved/speak to them? Did the Better Business Bureau (BBB) speak to them? Or was it just from your persistence?

Anyway Enjoy your new Camaro!

P.S. If I were you I would take it to the dealership and let them keep it. I would not drive it any further. Then nothing could happen to it that might complicate things.
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Old 10-04-2013, 03:48 PM   #168
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I agree... I also have scratches on the splitter and they want to take one off of another 1LE and stick it on ours.

Everyone, the situation isn't over. SOMAR13, were you able to get the same resolution?

I hope did.

Let us know.
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Old 10-04-2013, 07:39 PM   #169
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Everyone, the situation isn't over. SOMAR13, were you able to get the same resolution?

I hope did.

Let us know.
No....We met with them today. They want to repaint the entire car, but that goes on a carfax as a repair, and depreciates the value..no dice. The topic of putting us into another car is on the table(they have an identical black on black 1LE on the lot) but the service manager says he has to talk with his district manager to discuss options on Monday. He told us not to rack up miles on the car because that may effect any resolution ie: stuck paying for mileage if they put us in another car. They knew the paint was jacked up, I showed them PRIOR to signing. But they said they could fix it no problem...they failed to mention "breaking the paint" would effect the value. They did acknowledge that he clear coat bubbles and dirt under the paint are defects. Basically have to wait until Monday to see what they come up with.
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Old 10-05-2013, 01:22 AM   #170
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it was hard enough getting them to replace the car is seems...looking for additional compensation would be futile.
Couldnt of said it any better. I told them from the start i just wanted a new camaro with no issues. Actually switching cars will cost me money. Ive already payed 2 car payments, and the money i spent on the graphics and tint that i wont get back. Im just happy to get a camaro with no issues.
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Old 10-05-2013, 01:27 AM   #171
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What made them change their minds? Did your legal have to get involved/speak to them? Did the Better Business Bureau (BBB) speak to them? Or was it just from your persistence?

P.S. If I were you I would take it to the dealership and let them keep it. I would not drive it any further. Then nothing could happen to it that might complicate things.
Im not sure. I would like to believe the dealership was the reason. I do know they did try to do everything they could. I did contact my legal department on base. Didnt go to far with them as the dealership asked for a chance to make it right. Also contacted BBB. I was in contact with the GM Rep that handles BBB claims. I do think it might of added some presure and let them know that i was serious about this issue.

When the dealership called to let me know they would order a new camaro for me i offered to drop off this one so they could have it. I was told to keep it and enjoy it until the new one arrives

SOMAR13 im not sure why it would cost you to drive it. Did you lease it? Ill be sending you a PM with every step i took. Ill deff be here to help you as much as i can until your issue is solved.
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Old 10-05-2013, 02:01 AM   #172
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Didn't lease it..haven't even made the first payment yet. He gave some story about mileage fees because it would be like a rental if they got us out of the car and into another
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Old 10-05-2013, 09:03 PM   #173
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Hey if you get a chance can you post some pics
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Old 10-05-2013, 10:01 PM   #174
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Hey if you get a chance can you post some pics

I will take some pics tomorrow and post them. The service manager described the spots as a "brownish purplish discoloration and a rare defect of dirt under the paint."
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Old 10-06-2013, 09:06 PM   #175
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here is a pic,its the white spots in the center ...I was having a really hard time getting the camera to focus but the white spots in the center of the picture is what is on the roof, rear quarter, left quarter and left front fender above the wheel well. They tried to wet sand them out but that didn't work
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