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Old 10-03-2013, 12:40 AM   #1
cwahl
 
Drives: 2011 Camaro SS1 RS M6
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Coincidental alignment & balance or did my dealer drop the ball?

Good Evening Guys,I'm looking for a bit of feedback from all of you great forum members out there. My 2011 Camaro SS was smelling like fuel at idle and having a rough time starting so I took it to my local dealer to have them check it out as I know I'm under warranty. Low and behold ... at a whopping 13,500 miles my car's fuel pump apparently needed to be replaced... Fast forwarding... I picked my car up from the dealer and instantly noticed a little left to right play in my steering wheel that increased as I accelerated. I took my car back letting them know that something was wrong, and they came back to me saying that I need an alignment and my tires need to be load-balanced.... and that they were not going to cover it and that they were not at fault as this is a regular service item. I'm taken back right now as ... when I dropped the car off this problem wasn't there at all and now they want $250 bucks to get it taken care of...*Is it just a sudden case of really bad coincidence that went bad when I didn't have my car or is my dealer seriously trying to take advantage of me?
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Old 10-03-2013, 10:42 PM   #2
JusticePete
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requires the rear sub-frame to be dropped. We need to know which fuel pump was replaced. Was it in the tank or the high pressure pump?
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Old 10-04-2013, 01:57 PM   #3
cwahl
 
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It was the in-tank. I know the operations procedures have an alignment included in them that was not performed. I don't see why they suggested I foot the bill for that.
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BOO4OSU is a 2011 Camaro SS1/ RS LS3 M6 equipped with a SLP loudmouth 2 cat-back, SLP short throw shifter, SLP blackwing intake, SLP rear strip and shark fin stripe kits, and SLP SS badge kit. Added Bluetooth, center gauges, and steering wheel controls from GM. Bumblebee stripe kit from rjw.
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Old 10-04-2013, 10:42 PM   #4
JusticePete
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Quote:
Originally Posted by cwahl View Post
It was the in-tank. I know the operations procedures have an alignment included in them that was not performed. I don't see why they suggested I foot the bill for that.
Exactly. Walk them through that and explain they owe you an alignment. If they are not cooperative send a PM to Chevrolet Customer Svc here on C5.
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