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Old 09-20-2013, 08:34 AM   #176
Stephen12ZL1

 
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Take off the belly pan and look at the rack. Check where the bundle of wires is tied to the rack and check all connections. Obviously someone on the assembly line was having issues plugging these connectors properly.
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Old 09-20-2013, 12:28 PM   #177
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I have pictures of the plug and the plastic clip the Tech found inside it.
Send me a P.M. with your email address and I'll get them to you, or perhaps someone will post them on my behalf.

Last edited by Outwestjim; 09-20-2013 at 12:30 PM. Reason: spelling
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Old 09-20-2013, 06:41 PM   #178
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Give me just a few minutes and I'll get the pics Outwestjim sent me uploaded and posted.
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Old 09-20-2013, 11:29 PM   #179
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BUMP.
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Old 09-21-2013, 07:41 AM   #180
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Sorry, Photobucket was doing maintenance last night so I didn't get the pics uploaded until just now.





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Old 09-21-2013, 09:00 AM   #181
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Thank you for posting the pictures, white 2SS/RS
In the second photo of the P.S. unit you can see two plugs. The plug nearest the camera is the one found to be not fully engaged.
The third photo shows the plastic clip found inside the plug, which is part of the latch.
No errors at all yesterday, with quite a bit of driving.
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Old 09-21-2013, 09:03 AM   #182
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Absolutely! Thanks for sharing!
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Old 09-27-2013, 04:14 PM   #183
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Issue not resolved

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Originally Posted by yaniv901 View Post
I am at 420 miles right now. It happened again for the third time. I was dropping a friend home. We stepped out of the car and spoke for a few minutes. Got back into car and the annoying "Service Power Steering" error appeared again. I couldn't just wait in her drive-way for 15 minutes, she'd think I was weird. So I called her, stepped in and got myself a beer. Started the car after 15 minutes and the error had gone away.

The dealer couldn't figure it out the last time I took it in and he said "I know its not what you want to hear after spending 40k on a new car, but unfortunately we are unable to find the cause".

This is ridiculous. And its getting really annoying now.

I am trying to remember if there was a pattern. The one thing that was common in all three occurrences was that I did not lock the car. I simply walked away, came back after 5 to 10 minutes, and tried to start the car. Maybe I'll experiment this weekend, and see if I can force the "Power Steering Error" to appear again.

This has happened over 10 times now. No pattern. Happened after I locked the car. Love the car when it works. Hate the company's attitude. Hate the dealer's attitude. There is nothing I can do about it. I could take it to the dealer's shop and tell them to keep the car till they've fixed the issue - I don't think it'll help.

Last edited by yaniv901; 09-27-2013 at 04:23 PM. Reason: typo
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Old 09-27-2013, 04:16 PM   #184
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Originally Posted by oldfriend View Post
Apparenctly the remedy is , you move in with your ( friend ) have a beer every time you intend to drive the ZL1 and no more problems !!!
Haha, if only I could convince her !
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Old 09-27-2013, 07:11 PM   #185
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Haha, if only I could convince her !
Just convince her that she came up with the idea.
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Old 10-02-2013, 03:40 PM   #186
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Mine just failed... 1100 miles on it. Road side assist is on the way. I'll report back what the dealer says.
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Old 10-03-2013, 11:06 AM   #187
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Mine just failed... 1100 miles on it. Road side assist is on the way. I'll report back what the dealer says.
Dealer couldn't pull a code and the steering is working now.

I'm picking it up today.

Many people have posted that should this problem happen, low speed is a problem but higher speed is not. THAT IS INCORRECT!

This car has an electrical steering system and I can tell you first hand that at speed, this car is very dangerous without the power steering. I知 a big guy and I struggled to get the car turned at any speed.

When my car痴 power steering went out yesterday it was like arm wrestling a bug guy around the turns at ANY SPEED. I won, but it took a lot of work.

The dealer couldn稚 find a code and the problem cleared itself by the time road side assist got to me. Frankly, I知 pretty scared of what would happen if my wife were driving the car; especially with my 2 small kids in the back seat. I知 90% positive that if this were to happen at high speed in a turn of any degree, the car will end up in the ditch or worse.

I really hope GM figures out this issue and sends out TSB痴 to address this very, very dangerous problem.

I知 not happy that the codes cleared and the problem is gone because now the dealer has no way of fixing the car. I知 picking it up today, but I知 not very confident that the car is safe.

Be careful out there
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Old 10-03-2013, 11:55 AM   #188
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Quote:
Originally Posted by ffcars View Post
Dealer couldn't pull a code and the steering is working now.

I'm picking it up today.

Many people have posted that should this problem happen, low speed is a problem but higher speed is not. THAT IS INCORRECT!

This car has an electrical steering system and I can tell you first hand that at speed, this car is very dangerous without the power steering. I知 a big guy and I struggled to get the car turned at any speed.

When my car痴 power steering went out yesterday it was like arm wrestling a bug guy around the turns at ANY SPEED. I won, but it took a lot of work.

The dealer couldn稚 find a code and the problem cleared itself by the time road side assist got to me. Frankly, I知 pretty scared of what would happen if my wife were driving the car; especially with my 2 small kids in the back seat. I知 90% positive that if this were to happen at high speed in a turn of any degree, the car will end up in the ditch or worse.

I really hope GM figures out this issue and sends out TSB痴 to address this very, very dangerous problem.

I知 not happy that the codes cleared and the problem is gone because now the dealer has no way of fixing the car. I知 picking it up today, but I知 not very confident that the car is safe.

Be careful out there
Did the dealer even check for a loose connection per the above earlier post with the picture? I am assuming they did and it was connected? Weird how some cars seem to do it. I have over 10K on my car and fortunately have not experienced it. Hope you somehow like the others here sort it out.
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Old 10-03-2013, 12:02 PM   #189
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As a an update, my power steering failure & service suspension issues have not returned since the connector issue was discovered by the service dept.
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Old 10-07-2013, 10:47 AM   #190
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I'm in the middle of dealing with intermittent failures right now. My 1LE electric power steering failed on me Friday night after the dealer closed. Saturday, no issues, then it failed once again yesterday afternoon. I'm driving it around today hoping it will fail again during business hours so I can run it over to the dealership (leaving it running) so they can see it. I checked the front connector and it is secure, though I didn't pull it off to see if there was anything in the way...
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Old 10-07-2013, 11:20 AM   #191
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Quote:
Originally Posted by Chevrolet Customer Svc View Post
Oh no!

Feel free to send me a private message and we can take the necessary steps to get this inspected.

Regards,

William R.
Chevrolet Customer Care
William.. im really sorry the say this.....bc i love my ZL1 and love the way GM did a great job on it...but
why is it always a secret or private issue when we Customer's are here to know what the problem is and we are scared and need explanation on the issue.....is there someone shoting you down and tell's you to stay away from this because of dealer's lack's of knowledge....I Guess that you are only here for the IMAGE a not helping our community.....like i said i really love my ZL1 and i will even buy a C7 in 2-3 years but plz help us all .....before someone get serious injury and may be die you will have a certain responsibility to know about it and didnt do anything about it....

Eric.
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Old 10-07-2013, 03:30 PM   #192
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My thing is why havnt GM done any type of TSB or recall on this yet? I got my Z last Aug and this has happened to me on 3 seperate occassions since. But each occassion cleared itself after waiting 5-10 mins. Dealer said they couldnt duplicate the problem either and no codes were thrown so they cant fix the problem. I told my service guy if it could be the heat since our cars run so hot that it affects the wiring and electronics similar to how heat damages computers and laptops. He said I may be on to something there but says that there is no way to prove that so he cant just go ahead and replace the PS unit.
GM better fix this soon before someone gets killed. GM has known of this problem for over a year now maybe even more so I dont see why there's no solution to this yet. I know others have asked already but can chevy customer service provide any info on whether anything is being done and if so what is being done regarding this widely talked about problem that many of us are having? I mean is GM gonna actually wait until some is killed before anything gets resolved?
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Old 10-07-2013, 05:07 PM   #193
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Quote:
Originally Posted by sspddmn View Post
My thing is why havnt GM done any type of TSB or recall on this yet? I got my Z last Aug and this has happened to me on 3 seperate occassions since. But each occassion cleared itself after waiting 5-10 mins. Dealer said they couldnt duplicate the problem either and no codes were thrown so they cant fix the problem. I told my service guy if it could be the heat since our cars run so hot that it affects the wiring and electronics similar to how heat damages computers and laptops. He said I may be on to something there but says that there is no way to prove that so he cant just go ahead and replace the PS unit.
GM better fix this soon before someone gets killed. GM has known of this problem for over a year now maybe even more so I dont see why there's no solution to this yet. I know others have asked already but can chevy customer service provide any info on whether anything is being done and if so what is being done regarding this widely talked about problem that many of us are having? I mean is GM gonna actually wait until some is killed before anything gets resolved?
YES THEY WILL WAIT UNTILL SOMEONE GET INJURY SEVERLY BC WHO ARE WE TO DECIDE THAT THEY HAVE A PROBLEM WITH THERE ELECTRICAL POWER STEERING....WE ARE JUST STUPID CUSTOMER'S THAT DID SPEND 60K ON A GM CAR... THEY WON'T SPEND A PENNY ON A THINK THAT THEY DON'T DESERVE AS A PROBLEM.THE WORST THINK IS DEALER'S WON'T SEND ANY TECHNICAL PROBLEM ABOUT IT BC THEY CAN'T SEE ANY CODES OR DEFECT AT IT! SO HOLD ON YOUR STEERING WHEEL WITH BOTH HAND'S ALL THE TIME AND GET READY FOR THE WORST!!!
I got the same problem with my Toyota FJ Cruiser we have Engine Bay Body Rips (http://www.fjcruiserforums.com/forums/problems-dealer-service/33440-engine-bay-body-rips.html) its a 2008 and Toyota did make a move to resolve the problem in 2011 so i guess GM won't even take a look at it until 3-4 years or that someone die's or get sever injury.
All those big compagny work's the same way!!! they have the money and lawer's to back them up.........
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Last edited by 580/556 ZL1; 10-07-2013 at 05:18 PM. Reason: im bad in grammar i know
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Old 10-07-2013, 05:58 PM   #194
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Should post screenshots and links about this on Camaro/Mustang/Challenger forums. Be nice to let people know about this in auto shows as well. Never buying a GM again.

Last edited by yaniv901; 10-08-2013 at 12:17 AM. Reason: Tense correction
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Old 10-20-2013, 08:54 AM   #195
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Well problems with my ps last night. I was going about 15 mph went it first messed up, felt like a bad spot*at a certain position in the*steering wheel, also made a noise. Also was screwed up all the way home on highway, any sharp turns to the right it would loose most power steering. Happens when the steering wheel was in a 2oclock position with a noise in the steering wheel you could feel and hear. Steering to left doesn't have the problem. Also no service messages or such
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Old 10-20-2013, 11:06 AM   #196
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I have heard the noise before. It was a high pitched squeal when turned completely to right lock. The weird thing is it did it for two days never consistently and then disappeared and has not returned.

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Old 10-20-2013, 11:33 AM   #197
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Mine isn't a squeal it's a different kind of noise, hard to explain
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I have heard the noise before. It was a high pitched squeal when turned completely to right lock. The weird thing is it did it for two days never consistently and then disappeared and has not returned.

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Old 10-21-2013, 02:13 PM   #198
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Dealer ordered me a new rack, guess we'll we'll see if that fixes it.
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Old 11-11-2013, 09:55 AM   #199
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I stopped briefly at a gas station, came back out 10 minutes later, started it up and then the following lights appeared on the display: power steering fail, ABS, brake and stabili-trac. Steering was tough. Called OnStar for a diagnostics and she said nothing was showing up on her screen except that it said "Please take to dealership immediately." Drove it home (about 50) miles and lights stayed on. Shut it off for a couple hours, started it and lights were gone. I have a 2013 Camaro SS and have a cold air induction installed. Anyhow, the thick ground wire that attaches to the body on the left fender inside the engine compartment that runs under the OEM air box was left in the same position. The cold air induction aluminum box was placed directly over the ground wire. The cold air induction box has a rubberized trim on the bottom edge so it didn't actually cut into the ground wire and wasn't metal against the cable, but was mashing down upon it. I loosened the air box, disconnected the ground wire, pulled the ground wire out from underneath the air box and re-attached it to the small screw and bolt that's in front of the positive terminal that has a small red plastic cap over it between the inner fender and left side of the engine. Started the car and problem solved. Never came on again. As I've read in this thread of how many others have had the same problem but have found different reasons but this was the solution to the problem in my case. So, for those of you have installed a cold air induction look to make sure the box isn't pressing down against this ground wire. Thanks to everyone for their input. I never would have known had I not researched it here on the forum.
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Old 11-11-2013, 10:13 AM   #200
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Quote:
Originally Posted by jammer174 View Post
I stopped briefly at a gas station, came back out 10 minutes later, started it up and then the following lights appeared on the display: power steering fail, ABS, brake and stabili-trac. Steering was tough. Called OnStar for a diagnostics and she said nothing was showing up on her screen except that it said "Please take to dealership immediately." Drove it home (about 50) miles and lights stayed on. Shut it off for a couple hours, started it and lights were gone. I have a 2013 Camaro SS and have a cold air induction installed. Anyhow, the thick ground wire that attaches to the body on the left fender inside the engine compartment that runs under the OEM air box was left in the same position. The cold air induction aluminum box was placed directly over the ground wire. The cold air induction box has a rubberized trim on the bottom edge so it didn't actually cut into the ground wire and wasn't metal against the cable, but was mashing down upon it. I loosened the air box, disconnected the ground wire, pulled the ground wire out from underneath the air box and re-attached it to the small screw and bolt that's in front of the positive terminal that has a small red plastic cap over it between the inner fender and left side of the engine. Started the car and problem solved. Never came on again. As I've read in this thread of how many others have had the same problem but have found different reasons but this was the solution to the problem in my case. So, for those of you have installed a cold air induction look to make sure the box isn't pressing down against this ground wire. Thanks to everyone for their input. I never would have known had I not researched it here on the forum.
So, the SS' have Electric steering too? I thought only the ZL1's had it?
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