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Old 07-23-2009, 01:25 PM   #1
Nashional
 
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Patience is wearing thin...

Today is 10 days that my Camaro has been in the shop with a list of issues.

Most weren't too serious and many here have posted about some of the same problems. Like paint chipping from the bumper on the rear quarter panel. And the trunk not opening all the time. Plus the noise at 2K+ RPM that comes from behind the glove box.

Mine also has an engine whine that seemed to be an air leak in the exhaust system under the hood area. And the XM radio is cutting out when driving North and the sunroof is open.

Then the major issue which was the reason it visited the service center was a vibration in the rear that started at 3,200 miles. Any time there is any stress put on the transmission/gears such as accelerating normally or ascending a hill while driving down the highway, the rear end vibrates. If you try to give it any power at all, the rear feels like it's going to come apart.

It took the dealer/GM 7 days to finally decide to put a new rear-end on it. Didn't fix the problem. Three days later, I still can't get any new information from the service department about the issue other than "we've been talking to GM about it."

Plus, they can't tell me if they've resolved any of the other issues either...

Sorry for the rant. I've held it in as long as I could. But, 25% of the time I've owned this car, it's been in the shop.

This is my first Chevy (always been a Ford guy), and this isn't looking good right now. :upset:

I hope this gets fixed soon and I forget this ever happened.
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Old 07-23-2009, 01:28 PM   #2
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Sounds like your car knows you're not a true blue Chevy guy....
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Old 07-23-2009, 01:29 PM   #3
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I would hope it would want to win me over.
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Old 07-23-2009, 01:31 PM   #4
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I would hope it would want to win me over.
It will... keep the faith and good luck with the repairs....
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Old 07-23-2009, 01:33 PM   #5
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:( It sounds like your car is an exception. :(

I'm sorry to hear about the issue's you're having. But "keep the faith".

Stay in contact with your service dept., get names, including service mgr., and if necessary, contact a GM factory rep. I'm sure GM will "do right" by you and your Camaro.

AS I said, it seems your Camaro is a unique case. I hopeful you'll be able to work with your dealer and GM to get everything resolved.
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Old 07-23-2009, 01:48 PM   #6
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Check your state's lemon laws and be sure you're following them to the letter of the law. Some cars are lemons, doesn't matter the manufacturer. Some cars have teething problems and are then trouble free the rest of their lives.

Good luck.
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Old 07-23-2009, 02:29 PM   #7
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I'd be pissed off too.

Get to know the service manager - request a meeting - be nice, and ask him for help.

If that doesn't work escalate through the dealer management, then to the owner.

Hang in there.
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Old 07-23-2009, 03:03 PM   #8
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Hope it keeps happening, and get a new car... lemon laws are awesome like that.
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Old 07-23-2009, 04:57 PM   #9
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Dealer never called me back so I just called them. They said that GM said to "try" replacing the CV Axle. But, they don't have any to ship.

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Old 07-23-2009, 05:02 PM   #10
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I hope they gave you a loner Camaro,thats along time not to have your car you paid almost $40,000 for.I'd be more than mad. Good luck I hope they get fixed right.
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Old 07-23-2009, 05:05 PM   #11
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Well, I'm car-less at the moment. I didn't but from this dealer because they wanted a 3,500 markup. So I bought from one further away to get a better deal. They'd probably laugh if I asked for a car.
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Old 07-23-2009, 05:06 PM   #12
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Oh yeah, just like I've had a "loaner corvette" the last week and a half! The Equinox goes back tomorrow thank goodness!!! Gotta love it when parts don't show up and people goof off about finding them!
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Old 07-23-2009, 05:12 PM   #13
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Quote:
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Well, I'm car-less at the moment. I didn't but from this dealer because they wanted a 3,500 markup. So I bought from one further away to get a better deal. They'd probably laugh if I asked for a car.
It does not matter at all where you bought the car.

Loaner or rental car is provided by warranty.

Go get a loaner or rental, and that will help light a fire under them.
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Old 07-23-2009, 05:14 PM   #14
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So, the dealership is required to give me something to drive? (They didn't tell me that).
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Old 07-23-2009, 05:30 PM   #15
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Yep, they should give you a rental on GM's buck (although insurance is up to you to pay on the rental if you want it). It is part of the warranty. When my car was new I was in a half dozen rental cars the first couple months of owning my new Z28.
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Old 07-23-2009, 05:30 PM   #16
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So, the dealership is required to give me something to drive? (They didn't tell me that).

If you look in your owners manual, Page 12-9, bottom left:

"Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair"..........etc etc.
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Old 07-24-2009, 07:48 AM   #17
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My owners manual is in the car at the shop.

I'll call them in a little while to see what they will do. Then I'll need to find a way to get there. It's a 40 mile round trip from home.
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Old 07-24-2009, 11:55 AM   #18
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Quote:
Originally Posted by Nashional View Post
Then I'll need to find a way to get there. It's a 40 mile round trip from home.
Rent a car!
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Old 07-24-2009, 12:37 PM   #19
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Too bad the closest rental company is on the same road as the dealership.

They said I can drive it broken until they get the parts in. So, still need to find a way to get to it.
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Old 07-24-2009, 01:46 PM   #20
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Another reason why i NEVER purchase a 1st year car i always wait until the following year to work the bugs out.

Give them time to fix the issues remember dealers are just as new to the Camaro as you are and most have never seen one yet work on one plus add the fact that they need to get parts that might not be available yet.
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Old 07-24-2009, 03:13 PM   #21
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Shoot, my dealer offered to get me a car even if it was less than a day. It only took an hour so no need.
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Old 07-24-2009, 03:28 PM   #22
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Another reason why i NEVER purchase a 1st year car i always wait until the following year to work the bugs out.

Give them time to fix the issues remember dealers are just as new to the Camaro as you are and most have never seen one yet work on one plus add the fact that they need to get parts that might not be available yet.

Given GM's financial situation (along with their parts suppliers), I wonder if long waits for parts is going to become the norm.

I owned a 2008 Yukon XL Denali for about 7mos. I had to wait 5 weeks for a door lock actuator. I ended up selling the truck because I didn't like it (and it having a lot of problems for a new vehicle). The door lock actuator was still broken when I got rid of it
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Old 07-24-2009, 07:40 PM   #23
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Just arrived home from the dealership after picking up the car after hours (so I didn't get to talk to anyone).

When I left the car at the dealership two weeks ago, it had 3,199 miles on it, 210 miles on the current tank of gas and 22+ MPG FE on the DIC.

Here's what they did:

They added 70 miles to the ODO. And in 1/3 tank of gas, brought the FE down to 17.6 MPG. I confirmed this by filling up (it was on E) and checking the mileage manually like I do every tank with an app on my iPhone.

The whine under the hood is gone.

I can see they didn't fix the paint on the bumper issue. I didn't test the radio (too PO'd to drive around) and can't confirm if they did anything else. The rear still vibrates which was expected since we are waiting on parts.

So, how can you put 70 miles on a car, decrease the FE by 5 MPG and only fix one other issue out of a list of issues in two weeks?

Joy riding anyone?

Last edited by Nashional; 07-24-2009 at 08:21 PM.
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Old 07-24-2009, 07:59 PM   #24
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I used to be a Ford 'Kid', but about 4 years ago after reading about the return of the Camaro my mind did a switch back to 2002 and there I was 15 years old and debating between a stand or maro, but hearing about the 02 camaro disappearing kicked me off the GM boat nd pushed me over to Ford. But now I'm back and its back.

I know everything will work out only for the better!
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Old 07-24-2009, 08:00 PM   #25
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I used to be a Ford 'Kid', but about 4 years ago after reading about the return of the Camaro my mind did a switch back to 2002 and there I was 15 years old and debating between a stand or maro, but hearing about the 02 camaro disappearing kicked me off the GM boat nd pushed me over to Ford. But now I'm back and its back.

I know everything will work out only for the better!
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50 YEARS FROM NOW, DON'T YOU WANNA BE ABLE TO LOOK BACK AND SAY YOU HAD THE GUTS TO GET INTO THE CAR!?!?

ORDER STATUS : 6000 as of 08.18.2009. VIN# 33,985!!! His name is 'GOLIATH'!!!

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