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Old 01-13-2014, 08:54 PM   #1317
mlee
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Quote:
Originally Posted by rraff View Post
I think ya been here as long as I have. I do not have a dog in this fight. I say you may or may not be sleeping with the owners (s)
There are a whole bunch of new people in this thread due to external links. If you're only here to call someone out then maybe you're in the wrong place. Please take a look at the site rules... specifically #1
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Old 01-13-2014, 08:58 PM   #1318
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RIP 2012 ZL1 #1635 UPDATE 1/13/2014

Just a quick update for everyone...

1. I never demanded a new car. I merely stated that I should not HAVE to be forced to buy a new [read "different"] car when mine was totaled through no fault of my own. If I had been driving the car, I would accept the loss.

2. The difference in price between a good, used 2012 ZL1 and a new 2013 ZL1 is only about $5-6K considering rebates, etc.

3. Yes, the OP really was to just let everyone know what happened to #1635 that appeared on the ZL1 registry many months ago.

4. We actually made 3 payments on the car while the car was in the dealer's possession while they tried to figure out what to do about the paint issues [read "left the car there for weeks on end without actually doing anything."] I believe the last time I drove the car was the weekend of October 25, 2013.

5. GM and Berger Chevrolet (Grand Rapids, Michigan) have stepped in and are paving [not paying] the way for a new 2013 ZL1 to be sent to First State Chevrolet for me to purchase.

6. We have apologized to many of the employees at First State for the actions taken by many of the people who have been infuriated by this whole story and have called First State to voice their opinions. Anyone who thinks the dealership has not been affected by all of this must have his head in the sand.

7. We want to thank everyone for their support. We never expected this to take on a whole life of its own. A special thanks goes out to the suppliers who have so graciously stepped up to provide parts at their own expense to help ease the heartache we have experienced in this ordeal.

8. I am not the biggest tech guy out there, and I have never made it a practice to post on forums, don't have a Facebook page, etc. But I do plan to stick around on this forum, and I hope to meet many of you in person at various events.

9. When the situation is resolved, I will post photos of the new car. I understand that it will be about two weeks before the insurance check is cut, the old car is paid off, the new car arrives, and a new purchase contract will be signed by my wife and I for the PURCHASE of our new ZL1.

Thanks,
JRH (jhoop302)
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Old 01-13-2014, 09:04 PM   #1319
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Nice! WTG Berger Chevy! http://www.bergerchevy.com/index.htm
Cant wait to see photos.
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Old 01-13-2014, 09:07 PM   #1320
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Quote:
Originally Posted by jhoop302 View Post
Just a quick update for everyone...

1. I never demanded a new car. I merely stated that I should not HAVE to be forced to buy a new [read "different"] car when mine was totaled through no fault of my own. If I had been driving the car, I would accept the loss.

2. The difference in price between a good, used 2012 ZL1 and a new 2013 ZL1 is only about $5-6K considering rebates, etc.

3. Yes, the OP really was to just let everyone know what happened to #1635 that appeared on the ZL1 registry many months ago.

4. We actually made 3 payments on the car while the car was in the dealer's possession while they tried to figure out what to do about the paint issues [read "left the car there for weeks on end without actually doing anything."] I believe the last time I drove the car was the weekend of October 25, 2013.

5. GM and Berger Chevrolet (Grand Rapids, Michigan) have stepped in and are paving [not paying] the way for a new 2013 ZL1 to be sent to First State Chevrolet for me to purchase.

6. We have apologized to many of the employees at First State for the actions taken by many of the people who have been infuriated by this whole story and have called First State to voice their opinions. Anyone who thinks the dealership has not been affected by all of this must have his head in the sand.

7. We want to thank everyone for their support. We never expected this to take on a whole life of its own. A special thanks goes out to the suppliers who have so graciously stepped up to provide parts at their own expense to help ease the heartache we have experienced in this ordeal.

8. I am not the biggest tech guy out there, and I have never made it a practice to post on forums, don't have a Facebook page, etc. But I do plan to stick around on this forum, and I hope to meet many of you in person at various events.

9. When the situation is resolved, I will post photos of the new car. I understand that it will be about two weeks before the insurance check is cut, the old car is paid off, the new car arrives, and a new purchase contract will be signed by my wife and I for the PURCHASE of our new ZL1.

Thanks,
JRH (jhoop302)
Best of Luck - Look forward to seeing the pics of your new ZL1
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Old 01-13-2014, 09:09 PM   #1321
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Drives: 2012 Camaro ZL1
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THANK YOU!!!

Quote:
Originally Posted by Sales @ CAI Inc View Post
jhoop302-

We have been following this thread since the beginning and really feel bad for what you and your wife are having to go through with the loss of your ZL1. One of the things we pride ourselves on here is customer service, and since you have had to face a nightmare with this whole ordeal, we would like to show you that there are still companies out there that value their customers. I don't believe that you had our CAI on your original ZL1, but we would be honored to have our CAI on your new Camaro. We would like to offer you a brand new CAI for the replacement vehicle once you receive it. Just give us a call, ask for Bill, and I'll make sure you have something to smile about, hell, we'll even throw in a few Microfiber Detailing cloths to keep it clean!




If you want to check out the specs of the system, here they are: http://www.coldairinductions.com/201...d-black-finish

I see that PFADT racing did right by you too!!
WOW! I am beyond moved by your generosity. When the new car arrives, I will be sure to contact you.

I am SO glad to be part of this forum.
John
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Old 01-13-2014, 09:11 PM   #1322
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I'm so glad it has worked out!!!

I was looking forward to speaking to you..




Becky
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Old 01-13-2014, 09:11 PM   #1323
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Glad to hear that resolution is forthcoming and that it meets or exceeds your expectations.

Since you will be conducting the purchase through First State, it appears that satisfaction has been met and hopefully folks that have not done business with them will refrain from further bashing since the issue is being handled.

Look forward to the Hoopers continued participation on the forums here.
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Old 01-13-2014, 09:14 PM   #1324
cant_get_rite
 
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Quote:
Originally Posted by jhoop302 View Post
Just a quick update for everyone...

1. I never demanded a new car. I merely stated that I should not HAVE to be forced to buy a new [read "different"] car when mine was totaled through no fault of my own. If I had been driving the car, I would accept the loss.

2. The difference in price between a good, used 2012 ZL1 and a new 2013 ZL1 is only about $5-6K considering rebates, etc.

3. Yes, the OP really was to just let everyone know what happened to #1635 that appeared on the ZL1 registry many months ago.

4. We actually made 3 payments on the car while the car was in the dealer's possession while they tried to figure out what to do about the paint issues [read "left the car there for weeks on end without actually doing anything."] I believe the last time I drove the car was the weekend of October 25, 2013.

5. GM and Berger Chevrolet (Grand Rapids, Michigan) have stepped in and are paving [not paying] the way for a new 2013 ZL1 to be sent to First State Chevrolet for me to purchase.

6. We have apologized to many of the employees at First State for the actions taken by many of the people who have been infuriated by this whole story and have called First State to voice their opinions. Anyone who thinks the dealership has not been affected by all of this must have his head in the sand.

7. We want to thank everyone for their support. We never expected this to take on a whole life of its own. A special thanks goes out to the suppliers who have so graciously stepped up to provide parts at their own expense to help ease the heartache we have experienced in this ordeal.

8. I am not the biggest tech guy out there, and I have never made it a practice to post on forums, don't have a Facebook page, etc. But I do plan to stick around on this forum, and I hope to meet many of you in person at various events.

9. When the situation is resolved, I will post photos of the new car. I understand that it will be about two weeks before the insurance check is cut, the old car is paid off, the new car arrives, and a new purchase contract will be signed by my wife and I for the PURCHASE of our new ZL1.

Thanks,
JRH (jhoop302)

Good luck Mr. Hooper. I hope you get the car that you want because you definitely deserve it
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Old 01-13-2014, 09:14 PM   #1325
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a resolution at last Congrats for Mr. and Mrs. Hooper on this accord, for GM and Berger Chevrolet in helping to resolve this dreadful situation that both parties were involved in. Looking forward to pics John.
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Old 01-13-2014, 09:15 PM   #1326
Sharkonwheels
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Quote:
Originally Posted by jhoop302 View Post
Just a quick update for everyone...


2. The difference in price between a good, used 2012 ZL1 and a new 2013 ZL1 is only about $5-6K considering rebates, etc.


Thanks,
JRH (jhoop302)
Are they making YOU come up with the $5-6K? Or is it covered by GM/Dealer?
I assume they will have you taken care of with a vehicle in the meantime, and not a Spark/Sonic?
Oh, and is THEIR insurance covering the loss?

Just curiosity...

Glad it's getting resolved. Issues like this gotta suck.

Good job GM/Chevrolet/Berger/First State

Last edited by Sharkonwheels; 01-13-2014 at 09:29 PM.
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Old 01-13-2014, 09:17 PM   #1327
I call it Vera
 
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Quote:
Originally Posted by jhoop302 View Post
Just a quick update for everyone...

1. I never demanded a new car. I merely stated that I should not HAVE to be forced to buy a new [read "different"] car when mine was totaled through no fault of my own. If I had been driving the car, I would accept the loss.

2. The difference in price between a good, used 2012 ZL1 and a new 2013 ZL1 is only about $5-6K considering rebates, etc.

3. Yes, the OP really was to just let everyone know what happened to #1635 that appeared on the ZL1 registry many months ago.

4. We actually made 3 payments on the car while the car was in the dealer's possession while they tried to figure out what to do about the paint issues [read "left the car there for weeks on end without actually doing anything."] I believe the last time I drove the car was the weekend of October 25, 2013.

5. GM and Berger Chevrolet (Grand Rapids, Michigan) have stepped in and are paving [not paying] the way for a new 2013 ZL1 to be sent to First State Chevrolet for me to purchase.

6. We have apologized to many of the employees at First State for the actions taken by many of the people who have been infuriated by this whole story and have called First State to voice their opinions. Anyone who thinks the dealership has not been affected by all of this must have his head in the sand.

7. We want to thank everyone for their support. We never expected this to take on a whole life of its own. A special thanks goes out to the suppliers who have so graciously stepped up to provide parts at their own expense to help ease the heartache we have experienced in this ordeal.

8. I am not the biggest tech guy out there, and I have never made it a practice to post on forums, don't have a Facebook page, etc. But I do plan to stick around on this forum, and I hope to meet many of you in person at various events.

9. When the situation is resolved, I will post photos of the new car. I understand that it will be about two weeks before the insurance check is cut, the old car is paid off, the new car arrives, and a new purchase contract will be signed by my wife and I for the PURCHASE of our new ZL1.

Thanks,
JRH (jhoop302)
I wonder if there were multiple joy rides, and he finally got caught not being able to handle the HP!

I sincerely hope you will be pleased and satisfied with the resolution.
Can't wait to see your new ride.

Are you getting the same color?

Last edited by I call it Vera; 01-13-2014 at 09:28 PM. Reason: commenting on time in dealer . . .
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Old 01-13-2014, 09:19 PM   #1328
jhoop302
 
Drives: 2012 Camaro ZL1
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Posts: 22
THANK YOU AGAIN! - ANOTHER CLASS ACT

Quote:
Originally Posted by Diode Dynamics View Post
jhoop302,

When you get your new ZL1, please send me a PM with your shipping address or give me a call: (314) 205-3033 ext. 206

I will make sure you receive a free Diode Dynamics full interior LED conversion kit for your new ZL1. http://www.diodedynamics.com/store/l...o-led-kit.html

We wish you the best of luck with this situation and hope you receive the best resolution. No customer should ever have to deal with this hardship.

Thanks,

Nick C.
Sales Manager
Diode Dynamics
Nick,

I cannot thank you enough for your generous offer. It is so nice to deal with people who believe in customer service.

I will be contacting you when the new car arrives--hopefully in about two weeks.

Thanks again for being such a great outfit!
John
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Old 01-13-2014, 09:20 PM   #1329
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I guess Your Closed Thread Has An OVERIDE!
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Old 01-13-2014, 09:23 PM   #1330
Sharkonwheels
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Quote:
Originally Posted by I call it Vera View Post
I sincerely hope you will be pleased and satisfied with the resolution.
Can't wait to see your new ride.

Are you getting the same color?
Unless his has already been removed from inventory, this is the only new 2013 ZL1 shown online at Berger:

http://www.bergerchevy.com/new/Chevr...ac2a3e896e.htm

Red with black+red interior.

Damn that's nice...

Seriously.... you guys are gonna force my hand in getting a ZL1, aren't you?

How does one explain to their wife, going from a Volt to a ZL1, with no steps in-between?!?!? Little help, please???
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