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Old 03-11-2014, 05:53 AM   #1
dgriddick
 
Drives: 2011 Camaro SS/RS
Join Date: Nov 2013
Location: Vriginia Beach
Posts: 327
Issue with a GENDIY Harness.. Need Help

Well I ordered the harness to hook up the fog lights when you add the ZL1 front fascia.. It came in, I installed it, and my factory DRL stopped working. I looked at the harness and the wires were loose and when i literally touched it , the wires fell out the connector that goes in line with the body cable from GENDIY.

When I requested a refund they said send it back, I pay shipping, and they will place my money in paypal.. I paid with a credit card and expected my money back there .. not in an Ebay subsidiary..

I would like to try another harness you guys have had good experiences with them. I asked for a call to discuss but only received an email from Ryan..

Not happy right now and out of $70.00 with no lights and not even a call back..

Are these guys a member here?
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Old 03-11-2014, 06:18 AM   #2
RolltideSS

 
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Drives: 2011 2SS/RS Vert
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Gen5diy is a forum sponsor. Every so often I see threads about a harness not being right but they typically are very quick to offer a replacement.
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Old 03-11-2014, 07:59 AM   #3
colingordon
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Ofer is the owner of the company and a very active member on C5. He as far as I have always heard and seen has done great work and has helped me out a couple times with something that had nothing to do with his products or business. Give him a chance to call you back
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Old 03-11-2014, 08:07 AM   #4
camguynj
 
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Quote:
Originally Posted by colingordon View Post
Ofer is the owner of the company and a very active member on C5. He as far as I have always heard and seen has done great work and has helped me out a couple times with something that had nothing to do with his products or business. Give him a chance to call you back
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Old 03-11-2014, 08:07 AM   #5
Apex Motorsports

 
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Ofer and Ryan are good guys and very easy to work with. Just give them a call and explain and I am sure they will get you taken care of.

928-854-4884
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Old 03-11-2014, 08:26 AM   #6
monstertodd


 
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Or just PM them here on the forum.
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Old 03-12-2014, 04:51 AM   #7
dgriddick
 
Drives: 2011 Camaro SS/RS
Join Date: Nov 2013
Location: Vriginia Beach
Posts: 327
I received a call from someone who was not ofer.. Jarrod I believe.. anyway.. very nice guy and offered to replace it immediately. took responsibility and said he would send a return label as well.. I will keep you posted.. I was more concerned about my car going up in flames because of a faulty harness.. I will give the new one a try when I receive it.
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