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Old 07-16-2014, 09:23 AM   #1
searam
 
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Not Happy with rustproofing

Diamond Kote rustproofing guys clearly didn't take time to not get this stuff in places it shouldn't be...its all over the inside of the rims and won't come off with anything I've tried (wheel cleaner and tar remover). Theres also stuff on my black trim in various spots. what should i be doing? any suggestions on how to get this stuff off? or is it acceptable to bring this to the dealerships attention?
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Old 07-16-2014, 10:48 AM   #2
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for sure I'd complain about it. let them fix it... you shouldn't have to fix these issues.
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Old 07-16-2014, 10:51 AM   #3
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Honestly, I don't see why rust-proofing should be done to any modern-day car. Cars just don't rust like they used to. And even on cars that used to rust, I've never seen this rust-proofing material help much. Seems like far more of a mess than it's worth.

I'd definitely complain to your dealer if they were the ones who applied it. Completely unacceptable to have it all over the inside of your rims.
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Old 07-16-2014, 10:53 AM   #4
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It that even rust? In all the posts on this board I've never seen anything like that on our rims. To me that looks more like something burnt-in.
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Old 07-16-2014, 10:54 AM   #5
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Originally Posted by searam View Post
what should i be doing?
Standing in the middle of the manager's/owner's desk, jumping up and down like a mad man.

No excuse for that other than shoddy workmanship and lack of pride in their business and product.
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Old 07-16-2014, 10:58 AM   #6
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It that even rust? In all the posts on this board I've never seen anything like that on our rims. To me that looks more like something burnt-in.
No, it's Rust PROOFING material that should not be there. Sloppy rust-proofing job by the dealer. Unacceptable.
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Old 07-16-2014, 11:00 AM   #7
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Standing in the middle of the manager's/owner's desk, jumping up and down like a mad man.

No excuse for that other than shoddy workmanship and lack of pride in their business and product.
This. And the OP probably PAID to have this done to his car. Just awful.
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Old 07-16-2014, 11:00 AM   #8
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No, it's Rust PROOFING material that should not be there. Sloppy rust-proofing job by the dealer. Unacceptable.
Ah, thanks for clarifying.
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Old 07-16-2014, 11:16 AM   #9
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No need to rust proof an modern car. I would be screaming at the top of my lungs, they should fix it or give you a new set of rims. I have you contacted GM directly to voice your concern?
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Old 07-16-2014, 11:18 AM   #10
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Hell no that is not OK.. that's like asking if paint overspray on a paint job is OK
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Old 07-16-2014, 11:27 AM   #11
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Holy crap talk about shoddy work.
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Old 07-16-2014, 11:49 AM   #12
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i paid a ridiculous 1199 to have the rust, paint and leather protection. thanks for the replies i will have more confidence when i make the trip to the dealer in about 20 mins to complain about this. i asked for the rust module but the dealership stated they don't offer that :S
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Old 07-16-2014, 11:54 AM   #13
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In your warranty booklet there is a paragraph titled "Aftermarket Rust Proofing" where it explains why it should not be done, and any problems it causes is not covered by warranty.

Plus there has been several bulletins on the issue saying not to add that crap. It's just a money grab at some extra profits. Kind of like the true coat paint sealant, super duper fabric protection, nitrogen tire air.... all dirt bag tactics to add more profit to the deal.

Show them your warranty book and make them give you your money back for selling you something GM said not to do.

Would you be happy if a Mcdonalds franchise sold you a Costco soy burger... when the HQ spells out exactly how to sell what products?

You've been screwed by one of the oldest tricks in the car sales game. Raise hell.
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Old 07-16-2014, 11:57 AM   #14
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Rust proofing? Are there still dealers out there selling rust proofing?

Galvanized cars don't need any rust proofing? The only things that stuff is good for are capturing dirt, fouling fasteners, and damaging rubber parts.
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Old 07-16-2014, 02:29 PM   #15
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They sold you a bill of goods. None of those products work. Not only that, but they applied the useless product very poorly.
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Old 07-16-2014, 02:52 PM   #16
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Quote:
Originally Posted by searam View Post
Diamond Kote rustproofing guys clearly didn't take time to not get this stuff in places it shouldn't be...its all over the inside of the rims and won't come off with anything I've tried (wheel cleaner and tar remover). Theres also stuff on my black trim in various spots. what should i be doing? any suggestions on how to get this stuff off? or is it acceptable to bring this to the dealerships attention?
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They sold you a lie, thats nothing but pure profit for the dealer and to make it worse they had some jackleg who is probably making $8.00 and hour apply it and he could have cared less how it was applied....
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Old 07-16-2014, 06:23 PM   #17
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Quote:
Originally Posted by searam View Post
i paid a ridiculous 1199 to have the rust, paint and leather protection. thanks for the replies i will have more confidence when i make the trip to the dealer in about 20 mins to complain about this. i asked for the rust module but the dealership stated they don't offer that :S
How did things go?
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Old 07-16-2014, 07:23 PM   #18
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Try not to have a BBQ on the inside of your rims.
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Old 07-16-2014, 07:55 PM   #19
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Mineral spirits will take it right off , N ot that you should have to do it . But your rims will be fine
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Old 07-16-2014, 08:37 PM   #20
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They sold you a bill of goods. None of those products work. Not only that, but they applied the useless product very poorly.
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Old 07-16-2014, 11:44 PM   #21
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How did things go?
they agreed to clean it however i had to go back just before when they were closing. then the guy who cleaned them said you might want to come back again cause he ran out of time and product to remove the stuff... its better but still very noticeable.
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