Another paint chip spoiler victim

[sgseward]

Originally Posted by CHEROB10

I agee sgseward, there seems to be more paint chip victims than there are GM cases reported. If we want this fixed...we all need to report it to GM.
I mean...who says the double thickness washers will work, but I'm willing to try and if it doesn't work...I'll be right back to the body shop and both the body shop manager and myself will be on the phone to GM again. I'm grateful I have a dealership who is working with me to get this fixed..not just repaired.

You are lucky. Mine said he hadn't seen this before. I was out in the lot looking at new cars and pointed out a new 2011 sitting on his lot that already had the paint cracking! Mine would "repair" but didnt seem to concerned about going to bat with GM for a real fix.

Steve

[sgseward]

Justinbelknap -

Your driver side chipping is identical to mine. I stopped mine from spreading by loosening the bolts and putting some 3M tape (only one side of adhesive) under the spoiler edge. I'm not wanting a complete trunk repaint because I'm scared that will be worse than just a touchup.

[CHEROB10]

Originally Posted by sgseward

You are lucky. Mine said he hadn't seen this before. I was out in the lot looking at new cars and pointed out a new 2011 sitting on his lot that already had the paint cracking! Mine would "repair" but didnt seem to concerned about going to bat with GM for a real fix.

Steve

Mine hadn't seen it either when I took mine in the first time....but when I called him back a week later and said it chipped again, he called GM. I told him today I appreciate his help...he even looked through this thread.

Looks like my car will not be going in Monday as expected. GM did not get the part from the supplier in time...and it cannot be shipped over night, it will have to be shipped ground..ugh! Looks like the car will go in later next week some time.

[JSkibisky]

While out on a drive, I stopped at my local Chevy dealership. They have two Camaros on their lot... both 2SS models. So, out of curiosity, I took a business card out of my wallet and checked the spacing on the spoilers. One seemed to have appropriate spacing around the entire spoiler; the other had the passenger side of the spoiler in contact with the decklid. Looks like it's pretty much hit-or-miss on spacing...

[FINALLYSATISFIED]

Originally Posted by JustinBelknap

Just spoke with Katie, case specialist at GM. She said this forum was to difficult to find since she didn't have internet access at work. I told her maybe she could log on at home then, since she also told me that she had no idea of how many other cars were affected. She told me that she was going to contact the my dealership, Frank Farmer Chevrolet in Metropolis, IL, and discuss my concerns with them. I ask how this was going to help me, as my dealer was well aware of my concerns, i have been very strait forward to them with my demands.. She got an attitude with me and said "do you want my help or not". I told her no, I want my trunk repainted, the spoiler remounted correctly, a rental car while the repair is being done, and to hurry up as the chips in my trunk are getting bigger. She said she would discuss this with the dealer. Katie, if you read this i hope you know that I think you are a unhelpful B*TCH!!!.

Come on people, we need to get a good lawer, and start a class action law suit.

Thats a smart way to go about things...

[FINALLYSATISFIED]

For those who are wondering, I to had the paint chip issue. Marine Chevrolet in Jacksonville, NC was kind enough to address the issue head on. I got a rental for the week and they even painted my aftermarket spoiler and installed it under warranty. I couldn't ask for anything better. The only issue I had was there were scratches on my trunk lid that wasn't there before. They waxed/buffed everything it was back to new.

[Stett]

Originally Posted by MY1STCAMAR0

Thats a smart way to go about things...

[CHEROB10]

Rep from GM called my body shop manager and said they will be shipping new "double thickness" rubber washers to my dealership this week. I was suppose to take my car in today, but GM had not received the washers from the supplier, plus now they're going to be shipped by ground not over night as hoped. So it looks like my car will go back in later this week sometime. GM says this will work and that they started putting them on the camaros on the assembly line. I hope this works.

[Russell James]

If they don't show up soon, you could hint to them that any hardware store also has the perfect rubber washers.

They should really come out with a slightly thicker mounting tape. Making the stud washers a bit thicker is kind of a band aid. The mounting tape strips on the outside edges is what is really supposed to keep the spoiler cushioned from touching the decklid.

Putting just the rubber washers on the studs works if you are carefull not to put too much torque on the nuts. And pull back on the spoiler when tightening the outside nuts, will give the back edge a little more clearance. But those 3 mounting tape strips on each end really should be thicker to do it right.

[CHEROB10]

[QUOTE=Russell James;2377597]If they don't show up soon, you could hint to them that any hardware store also has the perfect rubber washers.
They should really come out with a slightly thicker mounting tape. Making the stud washers a bit thicker is kind of a band aid. The mounting tape strips on the outside edges is what is really supposed to keep the spoiler cushioned from touching the decklid
QUOTE]

This is SO true. I wonder what the odds are of me having to take it back in a 3rd time..

[brandi576]

Well the body shop called today to tell me that my salesrep said my car would be covered, so now i will have to stop by tomorrow to make sure were on the same page as how thier going to fix it! any suggestions on what i need to tell them on what to do to prevent it from happening again? cause i think i am the first one they have dealt with with this issue! thanks!

[Sc0rPs]

My dealer claimed they never saw this before either, and it was a week since I picked her up! I then proceeded to show them 3 Camaros right on their lot witht he same paint chips... wonder if they'll fix or see if the customer will notice.

[JSkibisky]

Originally Posted by Russell James

If they don't show up soon, you could hint to them that any hardware store also has the perfect rubber washers.

They should really come out with a slightly thicker mounting tape. Making the stud washers a bit thicker is kind of a band aid. The mounting tape strips on the outside edges is what is really supposed to keep the spoiler cushioned from touching the decklid.

Putting just the rubber washers on the studs works if you are carefull not to put too much torque on the nuts. And pull back on the spoiler when tightening the outside nuts, will give the back edge a little more clearance. But those 3 mounting tape strips on each end really should be thicker to do it right.

Absolutely !! ... without pulling back on the spoiler and adding the additional material onto the rubber strips, mine would still have a spacing issue.

[Russell James]

Originally Posted by brandi576

Well the body shop called today to tell me that my salesrep said my car would be covered, so now i will have to stop by tomorrow to make sure were on the same page as how thier going to fix it! any suggestions on what i need to tell them on what to do to prevent it from happening again? cause i think i am the first one they have dealt with with this issue! thanks!

I would tell them to use new rubber washers on the 6 studs. They can either call GM Technical Assistance for theirs or any hardware store has 3/8 neoprene washers (they are the size of a nickel). When tightening down the two outside nuts (with blue loctite), use less torque than is called for and watch carefully that a gap is maintained. There is some slop in the decklid hole, so pulling back on the spoiler while tightening the nuts will give the back edge more clearance. The loctite will hold the nuts just fine, they really don't need to be as tight as called for. Over tightening them is what is crushing the gap.

Then when you get the car back, open the trunk and look at the gap all along the spoiler back edge, especially above the RS/SS badge. It shouldn't be touching the decklid paint. When mine was too tight, I couldn't even slide a piece of paper in there. You should be able to slide a piece of paper in there about 1/8th to 1/4in deep where it will hit the mounting tape. If the paper won't go in that gap at all, it's too tight.