Question for GM representatives... - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

TooCool5 · 01-04-2011, 09:53 PM

Keep trying, that problem sounds like its going to get worse.

Hulk · 01-04-2011, 10:00 PM

It might be worth the drive to another dealer.

*Milk 1027* · 01-04-2011, 10:44 PM

Sadly, it can't be fixed at any dealership unless they hear/see the problem.
No dealership will do "unecessary" warranty work. It sucks, but you need to find a way to prove it to them.
Like someone else said, it's a problem that might get worse if you don't get it taken care of.

*Mr. Wyndham* · 01-04-2011, 10:58 PM

Quote:

Originally Posted by Milk 1027

Like someone else said, it's a problem that might get worse if you don't get it taken care of.

Brainstorming.....

My parents had a transmission issue....and this was the same story -- they couldn't replicate it at the dealer. But the service guy told us something that was kinda interesting if not a little sketchy:

"I can't do the repair if I don't know what's wrong...and you were here with me, what you're describing didn't happen. But if there IS a problem...and it's in the transmission like you think, it's probably going to get worse. You've got 100,000 mile warranty on that part, so when it does start happening predictably, bring it in and we'll get it taken care of asap."

Maybe this is a piece of advice worth listening to here?

*Milk 1027* · 01-04-2011, 11:04 PM

Quote:

Originally Posted by Dragoneye

Brainstorming.....

My parents had a transmission issue....and this was the same story -- they couldn't replicate it at the dealer. But the service guy told us something that was kinda interesting if not a little sketchy:

"I can't do the repair if I don't know what's wrong...and you were here with me, what you're describing didn't happen. But if there IS a problem...and it's in the transmission like you think, it's probably going to get worse. You've got 100,000 mile warranty on that part, so when it does start happening predictably, bring it in and we'll get it taken care of asap."

Maybe this is a piece of advice worth listening to here?

I agree. But he wants to do some mods. Even with the simplest exhaust mod, the dealer can decide to void the warranty and not take care of it.

*Mr. Wyndham* · 01-04-2011, 11:06 PM

Quote:

Originally Posted by Milk 1027

I agree. But he wants to do some mods. Even with the simplest exhaust mod, the dealer can decide to void the warranty and not take care of it.

True. I had forgotten about that.

*Mr. Wyndham* · 01-06-2011, 09:16 PM

Still random?

coolman · 01-06-2011, 09:24 PM

I know you won't want to hear this ,but I had a problem with a truck one time that was kind of like what your talking about. I left them have and told them to drive it and don't give it back until they hear it. It took the tech two days of driving to work to find that the motor had a piston problem.

Revo1 · 01-07-2011, 02:59 AM

Quote:

Originally Posted by coolman

I know you won't want to hear this ,but I had a problem with a truck one time that was kind of like what your talking about. I left them have and told them to drive it and don't give it back until they hear it. It took the tech two days of driving to work to find that the motor had a piston problem.

If that's the problem then it still needs to be taken care of... I just hope they handle it soon, and I still feel the video ought to be enough to warrant starting work on this... :/

DangerZL1 · 01-07-2011, 12:30 PM

Can you just leave it with the dealer for a period of time and ask them to start it every day until it makes the noise? I don't think the lifter problem is going to get any worse and believe it is really more of an annoyance, but one that I too would dilligently pursue getting fixed. The lifters sound like they're bleeding down and eventually pump back up and the noise goes away. I'd wait on any mods until you get this fixed.

Rock-It Man · 01-07-2011, 03:59 PM

In my case, it happens no more than once every two weeks. That's about once every 30 cold starts!

So, I'm just putting my trust in the 100,000 mi. warranty and ignoring it for now.

Inspector 17 · 01-07-2011, 04:34 PM

Quote:

Originally Posted by Dragoneye

Brainstorming.....

My parents had a transmission issue....and this was the same story -- they couldn't replicate it at the dealer. But the service guy told us something that was kinda interesting if not a little sketchy:

"I can't do the repair if I don't know what's wrong...and you were here with me, what you're describing didn't happen. But if there IS a problem...and it's in the transmission like you think, it's probably going to get worse. You've got 100,000 mile warranty on that part, so when it does start happening predictably, bring it in and we'll get it taken care of asap."

Maybe this is a piece of advice worth listening to here?

This is definitely worth listening to. The warranty is years and miles long for a reason. I know in some cases people want their issue fixed right away. But if it is intermittent and not consistent it certainly makes it difficult to diagnose. Giving it time to either become consistent or worse isn't always a bad thing, even though I know the waiting is tough.

Quote:

Originally Posted by Revo1

I've been trying to get my L99 (7200 on the clock) in for new lifters via TSB for some time, but the audible tapping of the lifters on startup is inconsistent and never happens when I'm at the dealer.

Since the tech hasn't personally heard the tap, they haven't been able to do the repairs. I shot a video on my phone of the noise and showed them, but the dealer insists that the tech must hear it occur IN PERSON. I'm ready to move ahead with some simple bolt-ons (and getting kind of antsy to be honest

) and would like to get this taken care of before I apply any mods that could potentially void my warranty and make it impossible to have this fixed.

Here's the video. The issue is obviously present, I'm not making this up. The sound (when it happens) as shown in the video is fairly pronounced, and I feel like this ought to be proof enough for them to move ahead with the work. Am I expecting too much here?

I would give it a little more time. Ask the dealer to let you leave the car overnight and then be there in the morning when they start the car up. You could also try another dealer, but my guess is if they can't hear the problem then you will be faced with the same issue.

Having said that, you can try to play a card at the dealer. You can tell them that you are unhappy with the way this issue is being addressed and you are calling GM customer service and having the issue escalated. They might get pissy that you are doing that or they might say, ok we will fix it. Might be worth a shot.

ffrcobra_65 · 01-07-2011, 05:02 PM

Lifter issue............I think the noise is coupled with excessive oil burning, evidenced by excessive amount of white smoke from the tailpipes.

Revo1 · 01-07-2011, 07:46 PM

Quote:

Originally Posted by ffrcobra_65

Lifter issue............I think the noise is coupled with excessive oil burning, evidenced by excessive amount of white smoke from the tailpipes.

No smoke whatsoever...

01-04-2011, 09:53 PM	#15
TooCool5 Drives: 2010 Camaro 1LS 3.6 LLT V6 325 HP Join Date: May 2009 Location: LS Posts: 4,244 View My Garage	Keep trying, that problem sounds like its going to get worse. __________________ 2010 Camaro Auto, Inferno Orange, Titanium Interior, Gearhead Wheels AIRAID CAI

01-04-2011, 10:44 PM	#17
Milk 1027 Camaro➎ moderator Drives: '13 BLK 1LE Join Date: Aug 2008 Location: AZ Posts: 13,567 View My Garage	Sadly, it can't be fixed at any dealership unless they hear/see the problem. No dealership will do "unecessary" warranty work. It sucks, but you need to find a way to prove it to them. Like someone else said, it's a problem that might get worse if you don't get it taken care of. __________________

01-06-2011, 09:16 PM	#21
Mr. Wyndham I used to be Dragoneye... Drives: 2018 ZL1 1LE Join Date: Jan 2007 Location: Buffalo, NY Posts: 31,876 View My Garage	Still random? __________________ *"Keep the faith."* - Fbodfather

01-07-2011, 03:59 PM	#25
Rock-It Man 376 cubic inches of fun Drives: 2023 Camaro ZL1 A10 Join Date: Jul 2010 Location: MA Posts: 4,027 View My Garage	In my case, it happens no more than once every two weeks. That's about once every 30 cold starts! So, I'm just putting my trust in the 100,000 mi. warranty and ignoring it for now. Last edited by Rock-It Man; 01-07-2011 at 04:37 PM.

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01-04-2011, 10:00 PM	#16
Hulk Drives: 2011 Synenergy Green 2SS/RS Join Date: Jan 2011 Location: Pueblo, Co Posts: 556	It might be worth the drive to another dealer.

01-06-2011, 09:24 PM	#22
coolman Guest Join Date: Jun 2009 Location: PA Posts: 4,812	I know you won't want to hear this ,but I had a problem with a truck one time that was kind of like what your talking about. I left them have and told them to drive it and don't give it back until they hear it. It took the tech two days of driving to work to find that the motor had a piston problem.

01-07-2011, 12:30 PM	#24
DangerZL1 Drives: 2023 Black ZL1 Auto Join Date: Oct 2009 Location: FEMA Region 4 Posts: 2,935	Can you just leave it with the dealer for a period of time and ask them to start it every day until it makes the noise? I don't think the lifter problem is going to get any worse and believe it is really more of an annoyance, but one that I too would dilligently pursue getting fixed. The lifters sound like they're bleeding down and eventually pump back up and the noise goes away. I'd wait on any mods until you get this fixed.

01-07-2011, 05:02 PM	#27
ffrcobra_65 Account Suspended Drives: SuperCharged 2SS/RS IOM MN6 Join Date: May 2009 Location: CA Posts: 5,094	Lifter issue............I think the noise is coupled with excessive oil burning, evidenced by excessive amount of white smoke from the tailpipes.