TSB needed on the HVAC blower motor? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

TastyBake · 11-10-2012, 11:18 AM

I've replaced my blower motor 3 times. For each time, they said the shaft was worn out.

It seems to be a re-occuring issue. Here are some examples:
http://www.camaro5.com/forums/showthread.php?t=252991
http://www.camaro5.com/forums/showthread.php?t=253815
http://www.camaro5.com/forums/showthread.php?t=259939

If GM is outsourcing those motors, management may need to have a good, long meeting with them and set strong expectations. Get them to digital six sigma quality resolution and management.

Anyone that works for GM (Chevrolet Customer Service):
Do you see a lot of orders for the blower motors? Is this a quality issue they can address?

thanks,

DJ_BigC · 11-10-2012, 02:35 PM

Can't say I've seen lots but I have changed a few.

I dont recall seeing a TSB or anything of the sort last time I checked but one may be out now but I doubt it. If the blower motors keep failing and stop working entirely in many cars (Camaro's in this case) then GM will address the issue more promptly then if the blower motors are being changed for a slight noise or noises in general. At least its been like that for the years I've been working for them. Safety comes way before convenience, this is not my opinion, I'm just telling you what I've been told before when it came to problems like this.

Chevrolet Customer Svc · 11-12-2012, 07:56 AM

Quote:

Originally Posted by TastyBake

I've replaced my blower motor 3 times. For each time, they said the shaft was worn out.

It seems to be a re-occuring issue. Here are some examples:
http://www.camaro5.com/forums/showthread.php?t=252991
http://www.camaro5.com/forums/showthread.php?t=253815
http://www.camaro5.com/forums/showthread.php?t=259939

If GM is outsourcing those motors, management may need to have a good, long meeting with them and set strong expectations. Get them to digital six sigma quality resolution and management.

Anyone that works for GM (Chevrolet Customer Service):
Do you see a lot of orders for the blower motors? Is this a quality issue they can address?

thanks,

We treat every vehicle concern on a case by case basis. Is your vehicle currently experiencing the issue? If so, I can contact your dealership and research the information.

Brandon
Chevrolet Customer Service

TastyBake · 11-12-2012, 12:02 PM

Quote:

Originally Posted by DJ_BigC

...Safety comes way before convenience, this is not my opinion, I'm just telling you what I've been told before when it came to problems like this.

Understood.

Quote:

Originally Posted by Chevrolet Customer Svc

We treat every vehicle concern on a case by case basis. Is your vehicle currently experiencing the issue? If so, I can contact your dealership and research the information.

Brandon
Chevrolet Customer Service

Fair enough. I'll ask the dealer if there is something in my car that is causing the blower to prematurely failure. Thought it was a more widespread thing but I agree its best to find out the cause first.

Chevrolet Customer Svc · 11-12-2012, 01:23 PM

Quote:

Originally Posted by TastyBake

Understood.

Fair enough. I'll ask the dealer if there is something in my car that is causing the blower to prematurely failure. Thought it was a more widespread thing but I agree its best to find out the cause first.

Let us know what they diagnose.

Brandon
Chevrolet Customer Service

11-10-2012, 11:18 AM	#1
TastyBake Drives: 2011 Camaro 2LT/RS Black Join Date: Nov 2011 Location: Ohio Posts: 973	TSB needed on the HVAC blower motor? I've replaced my blower motor 3 times. For each time, they said the shaft was worn out. It seems to be a re-occuring issue. Here are some examples: http://www.camaro5.com/forums/showthread.php?t=252991 http://www.camaro5.com/forums/showthread.php?t=253815 http://www.camaro5.com/forums/showthread.php?t=259939 If GM is outsourcing those motors, management may need to have a good, long meeting with them and set strong expectations. Get them to digital six sigma quality resolution and management. Anyone that works for GM (Chevrolet Customer Service): Do you see a lot of orders for the blower motors? Is this a quality issue they can address? thanks,

11-10-2012, 02:35 PM	#2
DJ_BigC Rockin' Steady Drives: 2010 Camaro 2SS Join Date: Apr 2012 Location: Timmins Posts: 216	Can't say I've seen lots but I have changed a few. I dont recall seeing a TSB or anything of the sort last time I checked but one may be out now but I doubt it. If the blower motors keep failing and stop working entirely in many cars (Camaro's in this case) then GM will address the issue more promptly then if the blower motors are being changed for a slight noise or noises in general. At least its been like that for the years I've been working for them. Safety comes way before convenience, this is not my opinion, I'm just telling you what I've been told before when it came to problems like this. __________________ Eric Carrier, proud GM Technician for over 10yrs. 2010 Camaro 2SS Black, L99, SLP headers, GMPP axle back, complete JRE tune, 22" Boss 337's, Nitto Invos 5% tint, Eforce Supercharger w. 3" pulley, ADM FPCM, ID850's, JRE fuel rail mod, Eforce CAI, Moroso catch can, spark plug insulators.