UPDATE: What would you do? - Page 9 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

SOMAR13 · 09-24-2013, 03:01 PM

Just got off the phone with the service manager. He told me that if i let them repair the spots on the quarter panel it will effect the value of the car because it will be reported on car fax. Now I'm regretting signing for the car even though those spots were noted on the "we owe".

Chevrolet Customer Svc · 09-24-2013, 03:02 PM

Hi Casperadub70,

If you would like to provide us with your case number through a private message, we would be happy to check on the status of your case. Thank you!

Jessica
Chevrolet Customer Care

Quote:

Originally Posted by Casperadub70

Just got off the phone with GM. Once again the said its not a paint defect. They want to try to buff it out again.
Its just going in circles.
Waiting to hear from my GM customer service rep.
SOMAR13 have you contacted anyone on this? If not you can get it contact with my rep. I also have white spots all over my hood.

TheAviator · 09-24-2013, 03:05 PM

Quote:

Originally Posted by jkchambless

Or actually contact an attorney.

Yes but that would cost him actual $$. Most states have a law that allows someone to cancel a car deal, although most states differ as to the exact terms, some are 30 days I do believe.

Casperadub70 · 09-24-2013, 04:32 PM

Sadly Maryland does not have a 30 day rule or anything like it.
Lucky for me, im in the Navy so we have a whole law department. They have already been informed about the situation. Im trying to let GM fix this but i just dont think they will. I have an appointment with legal on Monday.
I have been a huge Chevy fan and this whole thing has made me re-think that.

ECCamaro · 09-24-2013, 06:00 PM

Casperadub 70 and Somar13, I hope that you are able to get a new car. The issues have got to be around money or you both would have new cars. Hang in there and see this through. I hope that you both prevail.

SOMAR13 · 09-24-2013, 08:42 PM

Quote:

Casperadub 70 and Somar13, I hope that you are able to get a new car. The issues have got to be around money or you both would have new cars. Hang in there and see this through. I hope that you both prevail.

I agree... I also have scratches on the splitter and they want to take one off of another 1LE and stick it on ours.

Chevrolet Customer Svc · 09-25-2013, 09:17 AM

Hello SOMAR13,

We definitely don't want you to regret your purchase! If you would like to send us a private message with more information on your situation, we would be happy to look into things further for you.

Jessica
Chevrolet Customer Care

Quote:

Originally Posted by SOMAR13

Just got off the phone with the service manager. He told me that if i let them repair the spots on the quarter panel it will effect the value of the car because it will be reported on car fax. Now I'm regretting signing for the car even though those spots were noted on the "we owe".

TheAviator · 09-25-2013, 10:24 AM

Quote:

Originally Posted by Casperadub70

Sadly Maryland does not have a 30 day rule or anything like it.
Lucky for me, im in the Navy so we have a whole law department. They have already been informed about the situation. Im trying to let GM fix this but i just dont think they will. I have an appointment with legal on Monday.
I have been a huge Chevy fan and this whole thing has made me re-think that.

Chevys a good manufacturer, probably the best American one. Its just the dealers and jerk salesmen that are tough to deal with, but you get that everywhere with every dealer. I actually hated the guys that I had to deal with but I got a good deal and the car I wanted. Its just kind of like the CIA, when you do that job you have to deal with seedy and unsavory people. Same thing when you buy a car unfortunately. That's the reason the stereotypes with car salesmen are true.

Casperadub70 · 09-25-2013, 07:40 PM

I agree with you. Chevy is a great manufacturer. Thats why ive always picked them over anyone.
The salesman and a few of the people at this dealership have been great. However Mr Winters (i think he was a rep for them) said its not his problem and he doesnt have to do anything for me, really made me re-think my opinion of Chevy.

I think its funny/sad that ill go to camaro meets or car show and people i have never met will know im the guy with the 2014 camaro with spots.

KHubbard07 · 09-25-2013, 08:50 PM

If it is actually not under the paint use a standard drier sheet and soap and water. If it is on top of the clear it will remove it. Works great for bugs as well.

Casperadub70 · 09-26-2013, 11:09 PM

Update: Dealership called and wanted another chance to make it right. Hope they can.

JusticePete · 09-26-2013, 11:15 PM

Quote:

Originally Posted by Casperadub70

Update: Dealership called and wanted another chance to make it right. Hope they can.

If you haven't already, PM Jessica from Chevrolet Customer SVC.

Casperadub70 · 09-27-2013, 01:25 AM

Ive already PMed her. Very nice lady.

264HSV · 09-27-2013, 01:37 AM

Repaint.

09-24-2013, 04:32 PM	#116
Casperadub70 Drives: 2014 1LE Camaro, 95 Z28 Camaro Join Date: Jun 2011 Location: America Posts: 940	Sadly Maryland does not have a 30 day rule or anything like it. Lucky for me, im in the Navy so we have a whole law department. They have already been informed about the situation. Im trying to let GM fix this but i just dont think they will. I have an appointment with legal on Monday. I have been a huge Chevy fan and this whole thing has made me re-think that. __________________ 2014 1LE 2SS Camaro Recaro seats, Custom Cam, Kooks LT headers, CAI intake, Z/28 Spoiler, Z/28 Belly Pan, Z/28 Brake Air Ducts, Stainless Steel breaklines, BMR Toe Rods and Trailing Arms resulting in 482.49 RWHP

09-25-2013, 07:40 PM	#121
Casperadub70 Drives: 2014 1LE Camaro, 95 Z28 Camaro Join Date: Jun 2011 Location: America Posts: 940	I agree with you. Chevy is a great manufacturer. Thats why ive always picked them over anyone. The salesman and a few of the people at this dealership have been great. However Mr Winters (i think he was a rep for them) said its not his problem and he doesnt have to do anything for me, really made me re-think my opinion of Chevy. I think its funny/sad that ill go to camaro meets or car show and people i have never met will know im the guy with the 2014 camaro with spots. __________________ 2014 1LE 2SS Camaro Recaro seats, Custom Cam, Kooks LT headers, CAI intake, Z/28 Spoiler, Z/28 Belly Pan, Z/28 Brake Air Ducts, Stainless Steel breaklines, BMR Toe Rods and Trailing Arms resulting in 482.49 RWHP Last edited by Casperadub70; 09-25-2013 at 08:05 PM.

09-26-2013, 11:09 PM	#123
Casperadub70 Drives: 2014 1LE Camaro, 95 Z28 Camaro Join Date: Jun 2011 Location: America Posts: 940	Update: Dealership called and wanted another chance to make it right. Hope they can. __________________ 2014 1LE 2SS Camaro Recaro seats, Custom Cam, Kooks LT headers, CAI intake, Z/28 Spoiler, Z/28 Belly Pan, Z/28 Brake Air Ducts, Stainless Steel breaklines, BMR Toe Rods and Trailing Arms resulting in 482.49 RWHP

09-27-2013, 01:25 AM	#125
Casperadub70 Drives: 2014 1LE Camaro, 95 Z28 Camaro Join Date: Jun 2011 Location: America Posts: 940	Ive already PMed her. Very nice lady. __________________ 2014 1LE 2SS Camaro Recaro seats, Custom Cam, Kooks LT headers, CAI intake, Z/28 Spoiler, Z/28 Belly Pan, Z/28 Brake Air Ducts, Stainless Steel breaklines, BMR Toe Rods and Trailing Arms resulting in 482.49 RWHP

09-24-2013, 03:01 PM	#113
SOMAR13 Drives: 2014 Black on Black 2SS RS 1LE Join Date: Jul 2013 Location: Waldorf, MD Posts: 22	Just got off the phone with the service manager. He told me that if i let them repair the spots on the quarter panel it will effect the value of the car because it will be reported on car fax. Now I'm regretting signing for the car even though those spots were noted on the "we owe".

09-24-2013, 06:00 PM	#117
ECCamaro High Desert Camaro Man Drives: White Convertible-Tan Top 2SS V8 Join Date: Mar 2011 Location: San Bernadino County, California Posts: 386	Casperadub 70 and Somar13, I hope that you are able to get a new car. The issues have got to be around money or you both would have new cars. Hang in there and see this through. I hope that you both prevail.

09-25-2013, 08:50 PM	#122
KHubbard07 Drives: 2013 camaro 1ss/rs Join Date: Sep 2013 Location: georgia Posts: 3	If it is actually not under the paint use a standard drier sheet and soap and water. If it is on top of the clear it will remove it. Works great for bugs as well.

09-27-2013, 01:37 AM	#126
264HSV Drives: 2009 HSV WM Grange Join Date: Sep 2013 Location: Melbourne Australia Posts: 41	Repaint.