UPDATE: What would you do? - Page 13 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Casperadub70 · 10-05-2013, 01:22 AM

Quote:

Originally Posted by Denis

it was hard enough getting them to replace the car is seems...looking for additional compensation would be futile.

Couldnt of said it any better. I told them from the start i just wanted a new camaro with no issues. Actually switching cars will cost me money. Ive already payed 2 car payments, and the money i spent on the graphics and tint that i wont get back. Im just happy to get a camaro with no issues.

Casperadub70 · 10-05-2013, 01:27 AM

Quote:

Originally Posted by ECCamaro

What made them change their minds? Did your legal have to get involved/speak to them? Did the Better Business Bureau (BBB) speak to them? Or was it just from your persistence?

P.S. If I were you I would take it to the dealership and let them keep it. I would not drive it any further. Then nothing could happen to it that might complicate things.

Im not sure. I would like to believe the dealership was the reason. I do know they did try to do everything they could. I did contact my legal department on base. Didnt go to far with them as the dealership asked for a chance to make it right. Also contacted BBB. I was in contact with the GM Rep that handles BBB claims. I do think it might of added some presure and let them know that i was serious about this issue.

When the dealership called to let me know they would order a new camaro for me i offered to drop off this one so they could have it. I was told to keep it and enjoy it until the new one arrives

SOMAR13 im not sure why it would cost you to drive it. Did you lease it? Ill be sending you a PM with every step i took. Ill deff be here to help you as much as i can until your issue is solved.

SOMAR13 · 10-05-2013, 02:01 AM

Didn't lease it..haven't even made the first payment yet. He gave some story about mileage fees because it would be like a rental if they got us out of the car and into another

Casperadub70 · 10-05-2013, 09:03 PM

Hey if you get a chance can you post some pics

SOMAR13 · 10-05-2013, 10:01 PM

Quote:

Originally Posted by Casperadub70

Hey if you get a chance can you post some pics

I will take some pics tomorrow and post them. The service manager described the spots as a "brownish purplish discoloration and a rare defect of dirt under the paint."

SOMAR13 · 10-06-2013, 09:06 PM

here is a pic,its the white spots in the center ...I was having a really hard time getting the camera to focus but the white spots in the center of the picture is what is on the roof, rear quarter, left quarter and left front fender above the wheel well. They tried to wet sand them out but that didn't work

Casperadub70 · 10-07-2013, 09:47 AM

Damn. Sorry buddy. Any new news?

Casperadub70 · 10-07-2013, 09:50 AM

Quote:

Originally Posted by MLL67RSSS

Congratulations on the resolution! Maybe they should wrap them for shipping like the C7 Stingrays!

I talked to Fbodfather about that. This is what he said.

Corvettes are shipped by truck. The covers keep normal 'stuff' off the car.

Camaros are primarily shipped by rail. During 4th gen production, we tried everything under the sun including a white wrap that actually bonded to the surfaces - and rail dust STILL got under that wrap.

SOMAR13 · 10-08-2013, 06:50 PM

Just a little update....we may be getting another 1LE they are talking about doing a trade out and then just doing a new loan on the car and they said it wouldn't cost us a penny more...except we decided to go with a different color...summit white. The manager we are dealing with at the dealership also suggested we do not go with black "because it's the hardest color to fix." They have one summit white 1LE on the lot and hopefully this will be resolved fully by weeks end if not next week. We were also told that we won't be charged for mileage as long as we do not rack the miles up too high (like close to 1k-2k), thankfully this is a pleasure ride and not our main car. We should have a decision and further update on Thursday.

Casperadub70 · 10-08-2013, 09:09 PM

Awesome. So happy this worked out for you as well. Cant wait to see pics of her

SOMAR13 · 10-08-2013, 09:30 PM

Quote:

Originally Posted by Casperadub70

Awesome. So happy this worked out for you as well. Cant wait to see pics of her

Hopefully it will work out, trying not to put the cart before the horse at this point. I am like you, I have always only bought GM and Chevy and this is our second Camaro (we just traded our 13 in for the 14) with the same dealership... First experience was awesome, this experience not so much and we haven't been shy to tell them that. My wife has already said she doesn't want to deal with Chevy again but I think if they do the right thing it will make us both happy and faith will be restored. Glad everything is working out for you too, they should make it right especially if they have labeled it as a "manufacturers defect". It is kind of scary to think that there could be many more out there with the same issues.

Cookie Monster · 10-08-2013, 10:03 PM

So what about your mods? Tint/gill inserts?
...
Or you didn't want to press the issue? Maybe Some money from the dealership toward GM accessories

Casperadub70 · 10-08-2013, 10:52 PM

Kind of scared to press the issue.
Right now ive accepted the fact that i will have to redo them and it will come out of pocket.

KJS · 10-08-2013, 11:03 PM

Somar and Casper - I've been following your problems and I'm glad you both stuck to your guns and handled it maturely.
And kudos to the dealers and GM for doing the right thing.
Yea, it would be great if any additional $ you laid out to customize your cars was reimbursed, but overall I think getting new cars is a very good outcome.
Good luck with your replacements!!!!!!

10-05-2013, 09:03 PM	#172
Casperadub70 Drives: 2014 1LE Camaro, 95 Z28 Camaro Join Date: Jun 2011 Location: America Posts: 940	Hey if you get a chance can you post some pics __________________ 2014 1LE 2SS Camaro Recaro seats, Custom Cam, Kooks LT headers, CAI intake, Z/28 Spoiler, Z/28 Belly Pan, Z/28 Brake Air Ducts, Stainless Steel breaklines, BMR Toe Rods and Trailing Arms resulting in 482.49 RWHP

10-06-2013, 09:06 PM	#174
SOMAR13 Drives: 2014 Black on Black 2SS RS 1LE Join Date: Jul 2013 Location: Waldorf, MD Posts: 22	here is a pic,its the white spots in the center ...I was having a really hard time getting the camera to focus but the white spots in the center of the picture is what is on the roof, rear quarter, left quarter and left front fender above the wheel well. They tried to wet sand them out but that didn't work Attached Images

10-07-2013, 09:47 AM	#175
Casperadub70 Drives: 2014 1LE Camaro, 95 Z28 Camaro Join Date: Jun 2011 Location: America Posts: 940	Damn. Sorry buddy. Any new news? __________________ 2014 1LE 2SS Camaro Recaro seats, Custom Cam, Kooks LT headers, CAI intake, Z/28 Spoiler, Z/28 Belly Pan, Z/28 Brake Air Ducts, Stainless Steel breaklines, BMR Toe Rods and Trailing Arms resulting in 482.49 RWHP

10-08-2013, 06:50 PM	#177
SOMAR13 Drives: 2014 Black on Black 2SS RS 1LE Join Date: Jul 2013 Location: Waldorf, MD Posts: 22	Just a little update....we may be getting another 1LE they are talking about doing a trade out and then just doing a new loan on the car and they said it wouldn't cost us a penny more...except we decided to go with a different color...summit white. The manager we are dealing with at the dealership also suggested we do not go with black "because it's the hardest color to fix." They have one summit white 1LE on the lot and hopefully this will be resolved fully by weeks end if not next week. We were also told that we won't be charged for mileage as long as we do not rack the miles up too high (like close to 1k-2k), thankfully this is a pleasure ride and not our main car. We should have a decision and further update on Thursday. Last edited by SOMAR13; 10-08-2013 at 09:13 PM.

10-08-2013, 09:09 PM	#178
Casperadub70 Drives: 2014 1LE Camaro, 95 Z28 Camaro Join Date: Jun 2011 Location: America Posts: 940	Awesome. So happy this worked out for you as well. Cant wait to see pics of her __________________ 2014 1LE 2SS Camaro Recaro seats, Custom Cam, Kooks LT headers, CAI intake, Z/28 Spoiler, Z/28 Belly Pan, Z/28 Brake Air Ducts, Stainless Steel breaklines, BMR Toe Rods and Trailing Arms resulting in 482.49 RWHP

10-05-2013, 02:01 AM	#171
SOMAR13 Drives: 2014 Black on Black 2SS RS 1LE Join Date: Jul 2013 Location: Waldorf, MD Posts: 22	Didn't lease it..haven't even made the first payment yet. He gave some story about mileage fees because it would be like a rental if they got us out of the car and into another

10-08-2013, 10:03 PM	#180
Cookie Monster Belle Isle Drives: 2014 1LE Join Date: Apr 2013 Location: Motor City Posts: 858 View My Garage	So what about your mods? Tint/gill inserts? ... Or you didn't want to press the issue? Maybe Some money from the dealership toward GM accessories __________________ 2014 2SS Credit to xVengeancex28

10-08-2013, 10:52 PM	#181
Casperadub70 Drives: 2014 1LE Camaro, 95 Z28 Camaro Join Date: Jun 2011 Location: America Posts: 940	Kind of scared to press the issue. Right now ive accepted the fact that i will have to redo them and it will come out of pocket. __________________ 2014 1LE 2SS Camaro Recaro seats, Custom Cam, Kooks LT headers, CAI intake, Z/28 Spoiler, Z/28 Belly Pan, Z/28 Brake Air Ducts, Stainless Steel breaklines, BMR Toe Rods and Trailing Arms resulting in 482.49 RWHP

10-08-2013, 11:03 PM	#182
KJS Drives: '10 RJT,'95&'14 Vette Join Date: Feb 2009 Location: Cut Throat, NY Posts: 1,723 View My Garage	Somar and Casper - I've been following your problems and I'm glad you both stuck to your guns and handled it maturely. And kudos to the dealers and GM for doing the right thing. Yea, it would be great if any additional $ you laid out to customize your cars was reimbursed, but overall I think getting new cars is a very good outcome. Good luck with your replacements!!!!!! __________________ *"As ye sow, so shall ye reap" - Me* Mine at sunset