Bruce @ Raymond Performance - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

GreyLS3SS · 01-17-2014, 01:47 PM

I want to say a big thank you to one of the sponsors who went out of their way to help me when NO ONE ELSE from either Pedders US or Pedders AU would even return calls.
Bruce had seen my post on here in the suspension section about a Blown rear shock on my 2010 SS and had not been able to resolve the problem.
Bruce went out of his way sent me an email and found a replacement shock for me when I had not purchased them from him. He sent me the replacement and low and behold I can get my car back on the road.
THATS WHAT I CALL CUSTOMER SERVICE to bad Pedders is caught up in whatever is going on and couldn't even send a response.
I know in the future whatever my needs are for Camaro parts Raymond's Performance will be my first contact

A Big Thank You

cal45 · 01-17-2014, 01:51 PM

Great to see that and that's one way to promote great customer service. Way to go.

VR Baron · 01-17-2014, 01:55 PM

Yep Bruce is a good guy.

rebelyell22 · 01-17-2014, 01:57 PM

Pedders US is under a gag order and can't talk. I'll keep Raymond Performance in mind when I get around to suspension

hrpiii · 01-17-2014, 02:01 PM

we love him here in Indy, very very good guy!!!

DaFisch · 01-17-2014, 03:10 PM

Why can't they talk?

SSMickey · 01-17-2014, 03:45 PM

Quote:

Originally Posted by DaFisch

Why can't they talk?

Legal issues.

01-17-2014, 01:47 PM	#1
GreyLS3SS Drives: 2010 Camaro SS/RS Join Date: Mar 2010 Location: Wa Posts: 307	Bruce @ Raymond Performance I want to say a big thank you to one of the sponsors who went out of their way to help me when NO ONE ELSE from either Pedders US or Pedders AU would even return calls. Bruce had seen my post on here in the suspension section about a Blown rear shock on my 2010 SS and had not been able to resolve the problem. Bruce went out of his way sent me an email and found a replacement shock for me when I had not purchased them from him. He sent me the replacement and low and behold I can get my car back on the road. THATS WHAT I CALL CUSTOMER SERVICE to bad Pedders is caught up in whatever is going on and couldn't even send a response. I know in the future whatever my needs are for Camaro parts Raymond's Performance will be my first contact A Big Thank You

01-17-2014, 01:57 PM	#4
rebelyell22 Drives: 2011 SIM 2SS/RS LS3 Join Date: Sep 2013 Location: Tupelo, MS Posts: 5,902	Pedders US is under a gag order and can't talk. I'll keep Raymond Performance in mind when I get around to suspension __________________ 2011 2SS/RS built 8/24/10

01-17-2014, 01:51 PM	#2
cal45 Drives: 2015 Blue Velvet Metallic ZL1 Join Date: Nov 2013 Location: Orlando & Flagler Beach,FL Posts: 1,453	Great to see that and that's one way to promote great customer service. Way to go.

01-17-2014, 01:55 PM	#3
VR Baron SoCal Camaro5 Race Team Drives: 2021 Shadow Grey Camaro 2SS 1LE Join Date: Mar 2010 Location: SO CAL Posts: 14,288	Yep Bruce is a good guy.

01-17-2014, 02:01 PM	#5
hrpiii AKA "Beefcake" Drives: 2023 ZL1 Sharkskin Join Date: Oct 2009 Location: Indy Posts: 8,529	we love him here in Indy, very very good guy!!!

01-17-2014, 03:10 PM	#6
DaFisch Master Amateur Mechanic Drives: Victory Red 2011 2SS/RS Join Date: Jan 2013 Location: South Barrington, IL Posts: 1,720	Why can't they talk?