You are browsing camaro5 
 |
|
10-21-2010, 08:15 AM
|
#1 |
      
Drives: 2013 Chevy Truck Join Date: Mar 2010
Location: Copperas Cove, Texas
Posts: 1,782
|
Barton Industries
Hey all I just wanted to share my experience dealing with Barton Industries and give a big thumbs up to their customer service.......
I ordered their orange shifter knob with the V8 Shift pattern.....It came in the mail on Tuesday. I opened the box after work to find a V6 sift pattern Orange Shifter Ball. I emailed them that night and simply told them what happend and gave them my number so we could work it out. I was only going to ask that they send me the right one and a pre-paid address label to send the other one back. Well wed morning when I got to work I had this email waiting for me..... Hi Darrin, I apologize for the mistake. All the shift balls are prepackaged, and it must have gotten put in with the V8's on accident. We are currently out of the V8 shift pattern in the orange ball and will not have any instock for about 3-4 weeks. I issued you a refund for the full amount. You can keep the current shift knob you have, and when I have more orange v8 shift knobs instock I will send you one at no cost. Thanks, Dave Barton Industries Now that is customer service.............WOW!!
__________________
Texas speed LT Headers and High Flow Cats, Magnaflow 3 inch cat-back Exhaust, SNL V2 Comp CAM, Texas Speed Underdrive Pully, G5CR CAI, Hurst Short Throw Shifter, JetFlo Mass Air Sensor, Custom Grill, Amber AAC Headlight and Fog Light Halo, Amber footwell Lighting, Amber under hood lighting, RK Sport Ram Air /Heat Extractor Hood and ADM Racing Scoop. 447.9 RWHP 428 TQ
My car is exactly that, No one has to like it but me! |
|
|
|
10-21-2010, 08:20 AM
|
#2 | |
|
Boosted Moderator
Drives: Bone Stock LS3 Join Date: Sep 2009
Location: Marion Tx
Posts: 15,495
  |
Quote:
Build you a little adapter and use that one as a ceiling fan knob in your shop or garage...
__________________
If the car feels like it is on rails, you are probably driving too slow. -Ross Bentley
Horsepower is how fast you hit the wall. Torque is how far you take the wall with you. “If everything seems under control, you're just not going fast enough.” Mario Andretti If you can turn, you ain't going fast enough... |
|
|
|
|
|
10-21-2010, 08:26 AM
|
#3 |
|
Drives: 2013 Chevy Truck Join Date: Mar 2010
Location: Copperas Cove, Texas
Posts: 1,782
|
actually I was going to try to get a bigger thread insert and put it on my lawn mover (its orange also).........Notice a trend......
__________________
Texas speed LT Headers and High Flow Cats, Magnaflow 3 inch cat-back Exhaust, SNL V2 Comp CAM, Texas Speed Underdrive Pully, G5CR CAI, Hurst Short Throw Shifter, JetFlo Mass Air Sensor, Custom Grill, Amber AAC Headlight and Fog Light Halo, Amber footwell Lighting, Amber under hood lighting, RK Sport Ram Air /Heat Extractor Hood and ADM Racing Scoop. 447.9 RWHP 428 TQ
My car is exactly that, No one has to like it but me! |
|
|
|
|
10-21-2010, 08:28 AM
|
#4 |
Drives: 2011 Camaro 2LT/RS CGM M6 Join Date: Jul 2010
Location: Ontario
Posts: 815
|
Wow. That doesn't happen very often. Usually companies will somehow turn it around and blame it on you. Great to hear there still are reputable companies out there who still give a damn about their customers.
__________________
2011 Chevrolet Camaro 2LT/RS Cyber Gray Metallic
       |
|
|
|
|
10-21-2010, 08:43 AM
|
#5 |
|
Drives: 2013 Chevy Truck Join Date: Mar 2010
Location: Copperas Cove, Texas
Posts: 1,782
|
With that kind of customer service it makes me wish I had baught a Barton Short Throw Shifter.
__________________
Texas speed LT Headers and High Flow Cats, Magnaflow 3 inch cat-back Exhaust, SNL V2 Comp CAM, Texas Speed Underdrive Pully, G5CR CAI, Hurst Short Throw Shifter, JetFlo Mass Air Sensor, Custom Grill, Amber AAC Headlight and Fog Light Halo, Amber footwell Lighting, Amber under hood lighting, RK Sport Ram Air /Heat Extractor Hood and ADM Racing Scoop. 447.9 RWHP 428 TQ
My car is exactly that, No one has to like it but me! |
|
|
|
|
10-21-2010, 08:46 AM
|
#6 |
Drives: 2010 2SS/RS IBM / Silver Stripes Join Date: Mar 2010
Location: Northeast Michigan
Posts: 601
|
This is EXACTLY why I like dealing with reputable companies.
To Barton Industries, I  you!M 
|
|
|
|
|
10-21-2010, 08:46 AM
|
#7 |
     
Drives: 2010 Camaro 2SS/RS Black & Silver Join Date: Aug 2010
Location: Richmond, VA
Posts: 8,228
|
__________________
 STAINLESS WORKS HEADERS-TUNED BY JANNETTY RACING-C.A.I. INTAKE-TAYLOR 409 WIRES-SOLO AXLE BACK EXHAUST-ELITE CATCH CAN |
|
|
|
|
10-21-2010, 08:47 AM
|
#8 |
Drives: 2010 Camaro 1SS/RS RJT Join Date: Jan 2010
Location: NJ
Posts: 831
|
They have great service, I ordered the flat shifter with Ball and installed it, was waiting about a month or so for the T-Bar, when it finally came in he sent one out to me for no cost also!!! Great guy!
__________________
2010 Camaro SS LS3 Holley Hi-Ram Manifold,Custom grind boost cam,Vortech V-3,10Rib 3.47 Pully Airfilter Pipe Delete, 10 PSI, TSP LT Headers, Flowmaster Outlaws, Alky Control Meth Kit, PFADT 1.25, ZL1 Fuel Pump, DSS 1000HP axles, Mantic ER2 Clutch, Full BMR rear suspension drag pack upgrade. C6 Vette 18 rims with M/T 305 out back. COPO Hood
Race Proven Motorsports tuned  |
|
|
|
|
10-21-2010, 08:52 AM
|
#9 |
 
Drives: 2010 2SS/RS, Black-on-Black Join Date: Sep 2010
Location: Putnam County, NY
Posts: 173
|
Thats awesome, this is why I love these forums, it shows you the bad AND THE GOOD.
Definitely a company I am going to be checking out for some stuff now.
|
|
|
|
|
10-21-2010, 08:55 AM
|
#10 | |
|
Account Suspended
Drives: 4 wheels Join Date: Mar 2009
Location: Here
Posts: 1,404
|
Quote:
Just a little feed back on thiers shifter. I went with them after installing a Hurst back in 09. Right as they were producing them....over 20,000 strong miles on it and still going strong!!
|
|
|
|
|
|
10-21-2010, 09:01 AM
|
#11 |
|
I am the Stig
Drives: Black w/ IOM stripe 1SS Join Date: Jan 2010
Location: Saskatoon, SK, CAN
Posts: 1,312
|
+1 for Barton
I just installed their short throw with the pistol grip and LOVE it. Their service was top notch as well. I PM'd Dave to ask about shipping to Canada and he shipped it to me at no additional cost! I just paid the 10 bucks like everyone else. I'm so used to getting raked over the coals ordering things from the US I just expected the worst. I wish I could order everything from Dave haha.
__________________
2010 Camaro - 1SS, Black w/ Orange stripes
 |
|
|
|
|
10-21-2010, 09:04 AM
|
#12 | |
|
Boosted Moderator
Drives: Bone Stock LS3 Join Date: Sep 2009
Location: Marion Tx
Posts: 15,495
|
Quote:
__________________
If the car feels like it is on rails, you are probably driving too slow. -Ross Bentley
Horsepower is how fast you hit the wall. Torque is how far you take the wall with you. “If everything seems under control, you're just not going fast enough.” Mario Andretti If you can turn, you ain't going fast enough... |
|
|
|
|
|
10-21-2010, 09:43 AM
|
#13 |
Drives: White M6 1LT RS Join Date: Mar 2010
Location: Canton, MI
Posts: 1,676
|
Barton is THE BEST. Love my shifter!!!
__________________
Pfadt Sway Bars - FE3 Suspension - Barton Shifter - IdealG's Clutch Master Cylinder - Trifecta - Vmax TB - Vararam Intake - MACE 25mm Insulator - Plenum Insulator - Ported/Gasket Matched Intake Manifold - Rx Catchcan - AAC DRL's - 4 Pack Aux Gauges - Steering Controls - AAC Afterburners - DIY Led Sidemarkers - ZL1 Front End
Next mod: Done! |
|
|
|
|
10-21-2010, 10:02 AM
|
#14 |
|
June '10
Drives: '10 2SS/RS RJT Join Date: Jul 2009
Location: Upstate NY (FingerLakes)
Posts: 2,395
|
Dave is a great guy
 .
__________________
RJT, 2SS/RS, M6, Black Int, Sunroof.
 (Click above image to learn about UpstateC5) |
|
|
|
|
|
|
|
 |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Barton Industries Shifter handle | valed4313 | V8 and V6 Transmissions / Driveline (6L80 / 6L50 / TR6060 / AY6) | 14 | 12-11-2010 11:01 AM |
| Barton Industries = Integrity and Professionalism | robertway | V8 and V6 Transmissions / Driveline (6L80 / 6L50 / TR6060 / AY6) | 7 | 09-07-2010 07:46 AM |
| Barton Industries | SSTony | Vendor and Seller review / feedback / experiences | 12 | 03-16-2010 09:24 PM |
| Props!! Billet Custom, Roto-Fab, Barton Industries | PonyMan | Vendor and Seller review / feedback / experiences | 2 | 03-10-2010 02:15 PM |
