05-22-2013, 10:21 AM | #1 |
Drives: 2011 2SS/RS, 2010 Mustang GT Join Date: May 2010
Location: Slidell, LA
Posts: 2,412
|
Pedders Never Returns Calls
I have been trying to contact pedders to ask them a few questions regarding some small issues and have not received one phone call or email back from them. I have been trying to contact them for 3 weeks now. Granted they answer their vendors emails but they dont respond to a customers phone calls or emails. All I have is a few simple questions and they cant even get back to me, yet when I was going to purchase $2000 worth of product they would call me immediately.
|
05-22-2013, 04:31 PM | #2 |
www.macsautodetail.com
|
You and your suspension issues.... I'd just leave it stock at this point
|
05-22-2013, 04:35 PM | #3 |
Drives: 2012 45 Anniversary Vert Join Date: Apr 2012
Location: atlanta
Posts: 2,511
|
three weeks is a rather long time, but when I had delays in responses, I figure it is the workload....they only have a relative few people there, only know of four actually, and are covering the nation.....may not be the case, but that was my impression.
Not making excuses, just pointing out my take on it. |
05-22-2013, 07:05 PM | #4 |
Drives: 2011 2SS/RS, 2010 Mustang GT Join Date: May 2010
Location: Slidell, LA
Posts: 2,412
|
No suspension issues was trying to ask some advice involving their parts. I guess I have to leave a message saying I want to buy such and such parts
|
05-22-2013, 07:50 PM | #5 |
www.macsautodetail.com
|
Oh I figured something else was wrong. Good thing!
|
05-23-2013, 07:54 AM | #6 |
Drives: CGM,twin turbo, cam 2010 SS/RS Join Date: Mar 2011
Location: ROCKMART, GA
Posts: 2,185
|
Why not call a vendor of their products?( Raymond comes to mind) Thats one reason they have vendors to help be the front line for customers since they have to spend most of their time making, developing, etc. or maybe they are screening your number after the BMR problem.....
|
05-23-2013, 08:06 AM | #7 | |
Drives: 2011 2SS/RS, 2010 Mustang GT Join Date: May 2010
Location: Slidell, LA
Posts: 2,412
|
Quote:
|
|
05-23-2013, 08:09 AM | #8 | |
Bayou City Muscle Cars
Drives: 2013 2SS Dusk Edition Join Date: Jan 2013
Location: Houston Texas
Posts: 1,443
|
Quote:
all there is to it.
__________________
2013 2SS Dusk Edition
Lethal Racing Stage V PER 418ci Forged LS3 530/520 SAE |
|
05-23-2013, 08:32 AM | #9 |
Hating prius's since 1997
Drives: 2010 Camaro 2SS/RS (JENNA) Join Date: Apr 2011
Location: Maryland
Posts: 1,039
|
Probably wont help you cause ya own a mustang now.
__________________
PIPE
|
05-23-2013, 08:34 AM | #10 |
Drives: 2011 2SS/RS, 2010 Mustang GT Join Date: May 2010
Location: Slidell, LA
Posts: 2,412
|
I have pmed them multiple times and always get a we will call you today and they never do. They have my cell number and my work line. This is why they sent me 2 packages with incorrect parts in it because they didnt take the time to call me back to ensure it was the correct part. And believe me i explained thourougly what it was i needed in the PM.
|
05-23-2013, 08:36 AM | #11 |
Drives: 2011 2SS/RS, 2010 Mustang GT Join Date: May 2010
Location: Slidell, LA
Posts: 2,412
|
|
05-23-2013, 02:33 PM | #12 |
www.macsautodetail.com
|
|
05-23-2013, 02:44 PM | #13 |
Drives: 2011 2SS/RS, 2010 Mustang GT Join Date: May 2010
Location: Slidell, LA
Posts: 2,412
|
|
05-23-2013, 02:47 PM | #14 |
www.macsautodetail.com
|
|
|
|
|
|