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06-11-2013, 09:28 PM
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#15 |
       
Drives: 2012 45th Vert, 2011 4x4, 9sec Vega Join Date: Mar 2012
Location: Canada
Posts: 2,188
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I don't care how bad Doug's day was going. Talk to me like that and your day will get a lot worse.
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I feel it only fair to warn you, I have a black belt in CAPS LOCK.
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06-11-2013, 09:37 PM
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#16 | |
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Cedar Creek Woodshop
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Quote:
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2014 Black 2SS/RS 1LE
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06-11-2013, 09:40 PM
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#17 | |
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Account Suspended
Drives: 2010 Camaro Join Date: Feb 2010
Location: Sandy Hook, CT
Posts: 11,927
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06-11-2013, 09:42 PM
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#18 |
  
Drives: 2010 RS Inferno Orange Metallic Join Date: Mar 2010
Location: Albany, Ga.
Posts: 3,398
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Hey, would not touch any thing I have. He dug himself a Hole.
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PCP Hideaway Headlight Covers, BBK Headers & High Flow Cats, ZL1 Add-ons Wicker Bill, TL1/ZL1 Hood Insert, Gen5 DIY Frameless Mirror, ABL Dash Lighting an My link Navigation, Blacked out Rear Bowtie, all Sylvania led Turn Signals, Ceramic Window Tint By Nicks, MBRP Exhaust tips, GEN5 DIY Virginia Legal DRL Harness, Painted Brake Calipers, Vittesse Throttle Controller, Heritage Grill, Diode Dynamics Led Lighting, Manual Shifter Boot, Paddle Shifters, CNC Throttle Body, Trifecta Tune, RX Catch Can & Breather, Trunk Black out and Side Grills, Chevorlet door Sills.
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06-11-2013, 11:09 PM
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#19 | |
 Drives: 2015 Z/28 #533 Join Date: Jul 2012
Location: NY
Posts: 6,731
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06-12-2013, 12:38 AM
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#20 |
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603 Camaros
Drives: 2017 NGM I4 1LT Coupe Join Date: May 2012
Location: Manchester, NH
Posts: 6,779
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After reading that wall of un-structured text you had i'm on your side that was ridiculous to do all that and never look under the hood you'd think a tuner would do such a thing if there was a problem by instinct not jack up the car and look under it. I'm not even going to comment on his replies to yuor post i've had a similar experience with Speedpro Imaging in Portsmouth, NH they did my stripes and managed to make alot of errors take almost 7 hours to do a 2 hour job and tried masking mistakes and of course they won't reply to me via e-mail or phone anymore when i simply asked for replacement cut CNC material cut that i'd install myself with a friend. All of which i offered to pay for the material and laborcharge for the simple 5 minute CNC cutting.
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MY 2017 I4 CAMARO BUILD JOURNAL | YOUTUBE | INSTAGRAM | 316RWHP - 385 RWTQ HPTUNERS DYNO TUNE | 12.693s @ 105MPH 1/4 Mile |
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06-12-2013, 01:04 AM
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#21 |
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Drives: 2010 2SS/RS Camaro CGM Join Date: Aug 2011
Location: "The Shoals" Alabama
Posts: 767
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oh this is not my car, lol... I just thought it should be shared amongst forums
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 2010 Camaro SS L99... has a few mods |
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06-12-2013, 05:26 AM
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#22 | |
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I.AM.
Drives: 2011 2SS/RS/A6 cammed-n-whippled Join Date: Oct 2008
Location: NY
Posts: 2,638
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Not sure why it should be posted here unless it was experienced by a member here. Maybe if it were a friend of yours, but you have no idea if it's true or what the circumstances were.
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NY5thgen.com
Last edited by POWERFREAK; 06-12-2013 at 06:15 AM. |
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06-12-2013, 07:23 AM
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#23 | |
Drives: A Static line to a pack tray & ZL1 Join Date: Feb 2011
Location: Centeral NY
Posts: 2,276
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I think it should be posted here, and the story honestly seems to be true, you can even read Doug's responses. Reguardless of the circumstances, Doug's comments on the Ls1tec site are simply not appropriate. Now does this change my opinion on ECS, nope not at all. If I lived closer to them they would do all my work. Some people take this as bashing ECS, I think it's more of a REALITY CHECK for Doug at ECS. I'm in sales (Selling the US Army everyday) never once have I spoken to a potential client/applicant like that, even if I wasted a hour-weeks on this one person. Sometimes we have bad/stressful days, and should bite our tongues. This was one of those days, Doug should of thought before he spoke. Will this affect ECS?? I highly doubt it.... For this one bad experience, they have 100s of good and happy customers.
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2017 ZL1 A10: 8.84 @ 156 PB
2017 ZL1 A10: Previously FBO 756/761 (9.6 @ 143 1/4) SOLD-2013 ZL1 M6:BTR,LTs,IDs,ATI,RotoFab10.84@129 SOLD-2011 SS M6: Blower, Cam, Alky, LTs. |
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06-12-2013, 09:03 AM
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#24 | |
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Drives: 2012 45th Vert, 2011 4x4, 9sec Vega Join Date: Mar 2012
Location: Canada
Posts: 2,188
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Who in their right mind would take a vehicle to them after reading that? Not me, that's for sure. I'm not going to trust my camaro to them. Not to mention that ECS flat out does not deserve mine or anyone else's business with an attitude like that.
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I feel it only fair to warn you, I have a black belt in CAPS LOCK.
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06-12-2013, 09:15 AM
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#25 |
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Dig Race?
Drives: '13 AGM 2SS/RS 1LE Join Date: Dec 2009
Location: Minden, LA
Posts: 316
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I was seriously considering the ECS kit for my 1LE... now itll be a Procharger for sure. Same deal on my best friends Vette. Even previously satisfied customers are quickly backing away after this deal...
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TBSS Cam Only Record Holder 1.467 60', 11.568 @ 116.86  |
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06-12-2013, 10:08 AM
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#26 |
Drives: 8 second C5 Drag Car, C6 Road racer Join Date: Sep 2009
Location: Cream Ridge, NJ 609-752-0321
Posts: 778
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Hi Guys, a customer had forwarded me this thread so I wanted you guys to hear from us directly.
I will certainly not come here defending Doug's attitude either towards the customer or how he responded towards the customer in the thread as it was uncalled for. I will personally apologize to everyone here for what has happened. The customer was originally scheduled to come in here on a Wed but we had to reschedule for this past Friday as Doug had to have a tooth extracted. The only thing I can possible say is that I know Doug slept like 2-3 hours in 2 nights. That certainly does not give him the right to act that way but all I am trying to say is it was an outside circumstance to the issue. I am working with the customer now and we are going to get the car mechanically ready to tune and get the car completed. All I ask is that you guys please give us another chance as a company. We have a very good team here and we all love what we do. I would hate to lose all your business because our tuner had a crappy attitude one day. If anyone has any questions at all you can post here or always feel free to send me an email personally.. Chris@eastcoastsupercharging.com |
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06-12-2013, 11:09 AM
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#27 | |
Drives: 2010 ABM 2SS/RS M6, 98Z28 M6 Join Date: Jan 2008
Location: Granbury, Tx
Posts: 1,532
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If so I think someone should be posting apologies, and not you.
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Always Remember! Rest in Peace Brothers
9/11/2001. And thanks to all those who defend and serve! Ordered 5/23/2009 3400 with TPW of 08/03/09 3800 8/11/2009 Arrived 8/21/2009 2SS/RS/Aqua Blue/Grey Interior |
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06-12-2013, 11:21 AM
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#28 |
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Drives: 2012 45th Vert, 2011 4x4, 9sec Vega Join Date: Mar 2012
Location: Canada
Posts: 2,188
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No thanks. We've already been told to keep our cars away, that you don't want our business.
__________________
I feel it only fair to warn you, I have a black belt in CAPS LOCK.
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