08-07-2011, 11:35 AM | #1 |
Drives: 2012 Camaro Join Date: Jul 2011
Location: Milwaukee Wi
Posts: 6
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Confirmation Number question
Does anyone know if there is a way to get a confirmation number other then from my own dealer?
Because on 6/19/11, I went in to ordered a 2012 Camaro from my dealer, and they said that would order it that same day. Well I just called them and they never did and said that they finally did last week! after me calling them and never returning my call. When I asked if they have a confirmation number for me they said that they never had a order number pop up. So far they really aren't being all that helpful and I want to see if they really did order it this time or if there just making up stuff like last time PLEASE HELP! |
08-07-2011, 01:38 PM | #2 |
Drives: 2013 Triple Black ZL1 Vert M6 ECF Join Date: Mar 2011
Location: Trenton, Michigan
Posts: 7,047
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I believe the dealer can 'place' the order, but it doesn't get accepted by GM until the dealer gets and uses an 'allocation' to place the order. The dealer only gets a limited number of allocations each month.
I beleive that once the order is placed against an'allocation' and th eorder is accepted by GM, that's when the dealer gets the order confirmation which includes the order number. Once you get the order number, you can track the entire process yourself. It sounds to me like the order was placed, but the dealer hasn't used one of his allocations yet to get the order accepted. Allocations are assigned each month. If they ordered it this month but they won't have an available allocation till next month, the order won't get accepted till then. |
08-07-2011, 01:55 PM | #3 |
knows 2 facts about ducks
Drives: ...and they're both wrong Join Date: Aug 2009
Location: The HMS Invincible
Posts: 25,072
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Correct. The dealer has not placed your order if he can't give you an order number. They are just yanking your chain. I'd find another dealer.
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08-07-2011, 02:00 PM | #4 |
Drives: 2012 Camaro Join Date: Jul 2011
Location: Milwaukee Wi
Posts: 6
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Thanks guys, that clears it up for me. The only reason I haven't switched dealers yet is because im getting it at invoice. Otherwise I'd be gone
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08-07-2011, 02:36 PM | #5 |
Drives: 2007 C6Z Join Date: Jan 2009
Location: RVC, New York
Posts: 1,748
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Try Newman Chevrolet and ask for Scott. They're in Wisconsin.
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