Procedure for missing ZL1 certificates.... - Page 6 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

gen=5 · 02-06-2014, 08:25 PM

send a email and find out,its not hard to do,they email you back the same day to let you know,or they did at least with me..

Plus it would be pretty silly to have a program like this just for the ZL1 and only give it to the first 2 yrs...

ricky_ZL1 · 02-07-2014, 06:36 AM

bought my car January 16, 2014. No word yet, but I'm stoked and check the mail every damn day. The wife thinks I'm looking for my W-2. Hehe

lbls1 · 02-07-2014, 08:14 AM

Still waiting on mine....

Normagene · 02-07-2014, 05:58 PM

Sent in my request and they responded back very quickly. Hope I get my certificate soon.

Trickskier · 02-11-2014, 07:46 PM

Quote:

Originally Posted by kaamacat

FYI.... I just sent an email (as in the beginning post), added my VIN and other info... and just received a call from GM that my certificate will be here in 2-3weeks. That is quite impressive getting a call back so fast, asking for address verification.

I sent my request in November 4th and received a call a few days later that I would receive it in 2 to 3 weeks. Sent another e- mail December 19th saying that I had not received please check status. Received another call a few days later saying that it had been mailed and confirmed my address.

Waited until yesterday and I sent another e-mail asking to please check status. Spent an agonizing 33 minutes and 22 seconds today on the phone with an Asian lady with a heavy accent trying to explain what I originally requested in my first e-mail. She had no clue! At first she thought I was requesting some sort of discount coupon and suggested I contact the selling dealer. Then she thought I needed some sort of certificate for the DMV!

After being put on hold several times she apologized for the delay in getting the certificate but said it would be another 2 to 3 weeks before I would receive it!!! After all I've been through to get my certificate and being told once that it was in the mail, I would think someone at Chevrolet would follow-up on this and FedEx it to me!!! I have a Suburban, Z71 Crew Cab, and Tahoe sitting in my driveway - C'mon Chevrolet!!!

Todd in Vancouver · 02-17-2014, 05:33 PM

Purchased mine last November and nothing yet. I've held off as Christmas and holidays can slow things up. Just sent my email in so hoping it comes soon.

lbls1 · 02-18-2014, 01:29 PM

No certificate yet; I've had problems with the Owner Center in requesting a certificate. I sent two email reminders and I phoned them as well.

kaamacat · 02-18-2014, 04:46 PM

Just over 3weeks ago GM called and said it would take 2-3weeks......oh well. (And I bought mine mid October 2013)

JFWJR179 · 02-18-2014, 05:33 PM

I got my ZL1 certificate on 02/17/2014
Used the new email procedure in early Jan. 2014

Took delivery of my ZL1 on 12/17/2012

Normagene · 02-18-2014, 05:59 PM

Quote:

Originally Posted by JFWJR179

I got my ZL1 certificate on 02/17/2014
Used the new email procedure in early Jan. 2014

Took delivery of my ZL1 on 12/17/2012

2-17-14, an official Postal Holiday? Was Jerry Seinfeld delivering the mail again, the Postal Inspectors want to know???

JFWJR179 · 02-19-2014, 07:01 PM

Quote:

Originally Posted by Normagene

2-17-14, an official Postal Holiday? Was Jerry Seinfeld delivering the mail again, the Postal Inspectors want to know???

good catch Normagene

I recall that Seinfeld episode.
I received my certificate envelope in a FedEx delivery to me on 2/17/2014

Normagene · 02-20-2014, 08:59 AM

Quote:

Originally Posted by JFWJR179

good catch Normagene

I recall that Seinfeld episode.
I received my certificate envelope in a FedEx delivery to me on 2/17/2014

Good to know, I thought I was waiting and waiting on the mailman. I thought it might be awhile since the Postal Union has strict working hours rules. Something like work one hour, take two hours off, and then a quick thirty minute break. Then again that may be all govt jobs.

Todd in Vancouver · 02-20-2014, 08:38 PM

Somehow I managed to skip Pg.2 with the explanation that those of us in Canada get F'd over regarding the certificate because apparently our $60K+ doesn't count as much so we can't have one.

Pissed.

kaamacat · 02-24-2014, 02:07 PM

So I get this back today....and its been about 4wks...

"Dear Brad,
Thank you for contacting Chevrolet Customer Assistance Center. We are sorry to hear that until now you havent received the ZL1 Certificate for your 2014 Chevrolet Corvette. "

OK........... I am pretty sure my name is not Brad because my original email says Bob. The GM company does not make a ZL1 Corvette, although I could be wrong here.

Here is where the GM Support person that frequents this forum is supposed to jump-in, ask what can we do for you on this super simple matter.

02-06-2014, 08:25 PM	#71
gen=5 Drives: 13 ZL1 vert blac fastlane/LPE 750 Join Date: Jul 2011 Location: houston Posts: 1,312 View My Garage	send a email and find out,its not hard to do,they email you back the same day to let you know,or they did at least with me.. Plus it would be pretty silly to have a program like this just for the ZL1 and only give it to the first 2 yrs... __________________ http://www.camaro5.com/forums/showthread.php?t=346589 CHECK OUT THE BUILDING OF MY RANCH FOR DISABLED VETS, COMPLETE WITH A GUN RANGE .

02-07-2014, 08:14 AM	#73
lbls1 Drives: 2002 Camaro SS SOM; 2015 Malibu LTZ Join Date: Dec 2010 Location: Queens, NY Posts: 4,022	Still waiting on mine.... __________________ '02 CAMARO SS SOM; 5.7L LS1/FLS6B '08 TBSS AWD Black Granite Metallic '15 Malibu LTZ 2LZ Turbo *'14 CAMARO ZL1 Blue Ray Metallic*

02-17-2014, 05:33 PM	#76
Todd in Vancouver Drives: 2014 ZL1 Join Date: Oct 2013 Location: Vancouver, BC Posts: 1,538 View My Garage	Purchased mine last November and nothing yet. I've held off as Christmas and holidays can slow things up. Just sent my email in so hoping it comes soon. __________________ Todd in Vancouver '14 ZL1 Camaro '67 Camaro SS Pro-tour in process How hard can it be... Check out my other build http://www.pro-touring.com/threads/9...ject-Obsession

02-18-2014, 01:29 PM	#77
lbls1 Drives: 2002 Camaro SS SOM; 2015 Malibu LTZ Join Date: Dec 2010 Location: Queens, NY Posts: 4,022	No certificate yet; I've had problems with the Owner Center in requesting a certificate. I sent two email reminders and I phoned them as well. __________________ '02 CAMARO SS SOM; 5.7L LS1/FLS6B '08 TBSS AWD Black Granite Metallic '15 Malibu LTZ 2LZ Turbo *'14 CAMARO ZL1 Blue Ray Metallic*

02-18-2014, 04:46 PM	#78
kaamacat Drives: 2018 ZL1/1LE Red Join Date: Oct 2013 Location: Cumming, GA Posts: 321	Just over 3weeks ago GM called and said it would take 2-3weeks......oh well. (And I bought mine mid October 2013) __________________ BobR 2018 ZL1 1LE (Red) - New Dec 2017 2015 ViperGT (Gunmetal w/Red stripes) 2013 ZR1 Anniversary 2014 ZL1 - BrightYellow, 6sp 2011 Porsche GT3RS - White w/red graphics 2009 Porsche C2S 2001 Ferrari 360

02-07-2014, 06:36 AM	#72
ricky_ZL1 Drives: 2013 ZL1 Camaro Join Date: Jan 2014 Location: Mexia Tx Posts: 89	bought my car January 16, 2014. No word yet, but I'm stoked and check the mail every damn day. The wife thinks I'm looking for my W-2. Hehe

02-07-2014, 05:58 PM	#74
Normagene Drives: 2013 Ashen Gray M6 ZL1 Join Date: Sep 2012 Location: South Eastern, Mass Posts: 2,615 View My Garage	Sent in my request and they responded back very quickly. Hope I get my certificate soon.

02-18-2014, 05:33 PM	#79
JFWJR179 Drives: 2022 Camaro ZL1 Convertible A10 Join Date: Aug 2012 Location: Memphis, TN Posts: 382	I got my ZL1 certificate on 02/17/2014 Used the new email procedure in early Jan. 2014 Took delivery of my ZL1 on 12/17/2012 Attached Images Last edited by JFWJR179; 02-18-2014 at 05:35 PM. Reason: correct date

02-20-2014, 08:38 PM	#83
Todd in Vancouver Drives: 2014 ZL1 Join Date: Oct 2013 Location: Vancouver, BC Posts: 1,538 View My Garage	Pissed off! Somehow I managed to skip Pg.2 with the explanation that those of us in Canada get F'd over regarding the certificate because apparently our $60K+ doesn't count as much so we can't have one. Pissed. __________________ Todd in Vancouver '14 ZL1 Camaro '67 Camaro SS Pro-tour in process How hard can it be... Check out my other build http://www.pro-touring.com/threads/9...ject-Obsession Last edited by Todd in Vancouver; 02-20-2014 at 08:53 PM.

02-24-2014, 02:07 PM	#84
kaamacat Drives: 2018 ZL1/1LE Red Join Date: Oct 2013 Location: Cumming, GA Posts: 321	So I get this back today....and its been about 4wks... "Dear Brad, Thank you for contacting Chevrolet Customer Assistance Center. We are sorry to hear that until now you havent received the ZL1 Certificate for your 2014 Chevrolet Corvette. " OK........... I am pretty sure my name is not Brad because my original email says Bob. The GM company does not make a ZL1 Corvette, although I could be wrong here. Here is where the GM Support person that frequents this forum is supposed to jump-in, ask what can we do for you on this super simple matter. __________________ BobR 2018 ZL1 1LE (Red) - New Dec 2017 2015 ViperGT (Gunmetal w/Red stripes) 2013 ZR1 Anniversary 2014 ZL1 - BrightYellow, 6sp 2011 Porsche GT3RS - White w/red graphics 2009 Porsche C2S 2001 Ferrari 360