12-21-2013, 02:04 PM | #183 |
Extended warranty is worthless! New car
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12-21-2013, 02:06 PM | #184 |
Only drives on Sundays
Drives: '16 2SS A8 NPP MRC NGray Join Date: Feb 2011
Location: Dalton, GA
Posts: 2,500
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Padre |
12-21-2013, 02:06 PM | #185 |
Go NY Giants & NY Rangers
Drives: 2013 ZL1 M6 Join Date: Nov 2013
Location: Maryland
Posts: 782
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This story is the nightmare of all car lovers like us. What makes this worse for me is that my new ZL1 with 700 miles is sitting at an autobody shop through Christmas, getting its bumper replaced (see my mayhem post). I keep refreshing my OnStar and making sure that my miles are the same!!!
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Molon Labe!
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12-21-2013, 02:13 PM | #186 |
Per the OP's original post, the dealer made it clear that it was not going to help him out AT ALL. I would submit that it was BECAUSE of the online pressure that the dealer is now making it right. I have no sympathy for businesses that don't make these kinds of issues right. It's called integrity and is sometimes the cost of doing business.
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710 RWHP; 667 torque
Ported Supercharger, Snout and TB Rotofab CAI Kooks 1 7/8” Headers w/ high flow Cats LPE GT9 Cam, BTR Springs and Comp Pushrods 160 degree thermostat 2.55" Upper/9.1" Lower SC pulley w/ balancer LPE solid isolator, ID850 Injectors LPE heat exchanger w/ fans Centerforce Dual Friction Clutch Custom Tune |
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12-21-2013, 02:51 PM | #187 |
Drives: 13 ZL1 vert blac fastlane/LPE 750 Join Date: Jul 2011
Location: houston
Posts: 1,313
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I do feel for the op but,The wrecked car had about 11k on it,and 2 yrs old,either way If it was my car,and it happened , To be really honest i would just take another.Think about it if the car had almost 11k and they are offering a car with 3 or 4k on it,thats mint,and under warranty, I personal would be fine with it. I am not of the mine set that i should get something new for something used...most low mile ZL1 are perfect,and think about it,how many of you guys that want one now,and have to wait till you can afford used one 3 or 4 yrs from now,are you really going to not buy it because its used ? like i said I hope the best for both parties,it sucks for both of them,as its not the owner of the dealerships fault,or the OP's either..everyone seems to forget about the thief..I will look deeper and find his name ,and then all of you haters can have fun with his Facebook page,loll...Unless i miss where it has been posted already...As for me i say just wait for the out come ,then Take another look at it..The courts are not going to give him a new one,and if you have to hire a lawyer,the fees are going to make the out come even worse,the only person that needs to be sued is the thief,its not like he was some bum off of the street,he is worth something i am sure..There is not a court in this land that will not find against him. merry Xmas
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12-21-2013, 02:58 PM | #188 |
Drives: 2013 ZL1 Join Date: Oct 2011
Location: tangent or
Posts: 2,984
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this story sucks 7 ways from sunday. People wonder why I don't car as much about facotry waranty on cars like this.
Well this is why. Facotry service now a days is like playing the friggen lottery. If this happened to me the person that told me they were not responsible would be unconciouse and I would be trying to come up with some O.J. self defense on the assault charge. maybe if i had just waxed my unibrow i would play nice but I doubt it.
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shopping for 2017+1le or zl1
2009 CTS-V -sold 2015 Hellcat-sold 2013 ZL1 -sold 2007 Z06- sold 2014 Chrysler 300 2011 Duramax 8" lift, deleted tuned |
12-21-2013, 03:10 PM | #189 | |
Drives: 13 ZL1 vert blac fastlane/LPE 750 Join Date: Jul 2011
Location: houston
Posts: 1,313
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Quote:
don't get me wrong there are some really crappy dealers out there,I can give you list of a couple of them,that's for sure...It all comes down to the fact of the matter that its a insurance claim and nothing else...Its no different if someone crashed into your ZL1 while you drive to work,the only thing you can do is take the insurance pay out...at least the dealer is acting like a loss Gap for him..
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12-21-2013, 03:32 PM | #190 |
Drives: 2013 ZL1 A6 Join Date: Nov 2013
Location: Council Bluffs, Iowa
Posts: 266
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Dealer should have give him the 13 vert sitting on their lot. Then part out the wrecked one and claim the rest as a loss. By the time his accountant was finished with it for the 2013 tax season he'd never even seen the loss. And he'd saved face and kept his insurance record good. The dealership is an absolute idiot for letting a service writer even have after hours access to this stuff in the first place and if I owned the place I'd probably fired the service manager too for giving the writer access after hours. Just my two cents. Doing good business involves learning from your mistakes and looking at the bigger picture. I don't think they are looking at anything but trying to save a buck!
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12-21-2013, 03:33 PM | #191 |
Drives: 2014 2ss/rs Join Date: May 2012
Location: New Braunfels, Texas
Posts: 293
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Here is my way to look at it. The service writer did not kick the door in, tear the keybox apart, take a pair of bolt cutters to the padlock locking the gate blocking the driveway all dealerships have, and steal the car.
Instead he used his company supplied keys and alarm codes to abuse his power and position to appropriate this customers property. Where I work, we have special procedures and protocols when we have 'high value' assets in the building. In addition to the special protocols for high valued assets, we have more mundane security precautions in place. For example, if the alarm is not armed by a certain time, the monitoring company calls the general manager and works his way up a contact list until they reach someone making them aware of the issue. If the alarm is deactivated off schedule, meaning way before normal time for someone to be in the office, or on a day we are closed, the GM gets the same call. In my opinion, the dealership was negligent in their security protocols for high value assets, and the access to the facilities. I would wager a bet, they have higher security protocols for the keys to the new inventory than they do the repair lot. Last time I went and test drove a car, the sales person has to key in a request for a key, use a key fob to authenticate the request, and get the one key they needed out of the drawer. It's not uncommon at all to see the keys to a vehicle sitting on the drivers side tire when they are awaiting service at a garage. Since in my opinion the dealer is negligent due to their lack of properly securing the vehicle, they owe the OP a bit more than a used replacement. |
12-21-2013, 03:37 PM | #192 |
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Really? Wanna see my receipt for my extended. Some of us pile the miles on quickly and the extended warranty is my insurance that I am able to keep working every day without encoring any large added expenses. To each their own opinion but obviously others see the value in them because they keep selling them.
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Todd in Vancouver
'14 ZL1 Camaro '67 Camaro SS Pro-tour in process How hard can it be... Check out my other build http://www.pro-touring.com/threads/9...ject-Obsession |
12-21-2013, 03:46 PM | #193 |
Drives: 2012 45th Anniversary 2SS Join Date: Mar 2012
Location: West Chester Ohio
Posts: 1,845
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I GOT DIBS ON THE WHEELS!
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12-21-2013, 04:04 PM | #194 | |
Drives: 2012 Camaro ZL1 Join Date: Dec 2013
Location: Millsboro, DE
Posts: 22
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RIP 2012 ZL1 #1635 UPDATE
Quote:
There was no offer of a 2nd car, so I don't know what he is talking about. The dealer made it clear he was not offering me anything beyond what my car was worth according to the insurance value. AND I will have to buy the car from him--FAT CHANCE. All he is doing is trying to locate a car--he has no intention of REPLACING the vehicle. The dealer STILL has not offered insurance information. There was also a passenger in the car--a friend of the service writer. The dealer refuses to give us any information on the passenger, including his name. We are worried this unknown guy will come back and try to sue us for injuries. I walked out when the owner of the dealership called me a prick. Thanks so much for all the support here, guys. I really appreciate it. Unfortunately the dealer is not being honest with whomever called him. |
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12-21-2013, 04:08 PM | #195 |
Drives: Possibly a 1LE in the near future. Join Date: Oct 2012
Location: US Of A
Posts: 436
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I am sorry but you really need to learn a few things. Stop posting on the internet regarding anything about your case. Hire a good Lawyer. With a letter from a good Lawyer to the dealer and/or GM, the case should be closed rather quickly with some kind of settlement...far over your car's new value.
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12-21-2013, 04:30 PM | #196 |
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in ADDITION to contacting a LAWYER id call up CHEVROLET AND GM and file a complaint against that dealership.. they will investigate it and ALOT of people will be getting fired for that shit.. especially for an over 60K car....
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2011 Imperial Blue 1.5SS
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Tags |
1st state chevrolet, stealership, stolen, totaled, wrecked, zl1 |
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