05-18-2011, 12:53 PM | #1 |
Drives: 2011 2SS/RS Join Date: Sep 2010
Location: USA
Posts: 146
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Wassup with AAC and manuals?
Am I the only one who repeatedly asked AAC for a manual on how to install footwell lighting and only got a link to a thread on camaro5. Same thing happened for Sidemarkers and dome light. Is there a reason they don't send out manuals with their products? Its frustrating receiving a product in the mail with no instructions on how to install it. I don't get it!!
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05-18-2011, 01:09 PM | #2 |
knows 2 facts about ducks
Drives: ...and they're both wrong Join Date: Aug 2009
Location: The HMS Invincible
Posts: 25,072
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They don't send out manuals because they don't offer them. With the side markers they should have included a little sheet of paper that explained the wires that you tap into. They are most likely redirecting you here because in the DIY are many many threads about how to install their products.
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05-18-2011, 01:16 PM | #3 |
Drives: 2011 2SS/RS Join Date: Sep 2010
Location: USA
Posts: 146
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No offense to the threads. I learned many things on this forum and am very grateful, but if I pay a good amount of money for a product I expect an official installation manual from the people who sold it to met. If that is something they "just don't do" it should be listed as a warning on their site.
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05-18-2011, 01:32 PM | #4 |
Drives: 2011 1LT/RS A6 RJT SuperCharged Join Date: Mar 2011
Location: 87114
Posts: 3,503
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Agreed, and please, no black and white pictures when giving me wiring instructions. Learned this the hard way with my RS plasma bulb installation.
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05-18-2011, 01:56 PM | #5 | |
Drives: 2011 2SS/RS Join Date: Sep 2010
Location: USA
Posts: 146
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Quote:
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05-18-2011, 02:15 PM | #6 |
Drives: 2011 2SS/RS Join Date: Sep 2010
Location: USA
Posts: 146
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I would never even dare to try to take on a project such as installing an entire Halo kit.
I asked the question on their sites live chat whether the footwell lighting is easy to install and the support person responded yes. I figured I could do it myself given the right instructions. If I knew that i would have to go through a long thread gathering bits and pieces of information on how to install this thing I would never have purchased it from them. They can do business however they want I don't care as long as the customer knows what to expect. They should have posted on their website that no instructions are provided with their products. I was mislead and not happy about it. |
05-18-2011, 02:30 PM | #7 | |
zoneblitz
Drives: 2010 2SS/RS red jewel 22" Foose Le Join Date: Mar 2011
Location: dallas
Posts: 100
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Quote:
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05-18-2011, 03:30 PM | #8 |
Eat. Sleep. Race.
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I agree with you. They just send you a link to a thread with irrelevant information.
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05-18-2011, 03:36 PM | #9 |
Switchin' n Twitchin'
Drives: 2011 Camaro Join Date: Nov 2010
Location: Chula Vista, CA (Eastlake)
Posts: 3,145
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Stay stock... you're going to break something if you keep fiddling with your Camaro.
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05-18-2011, 05:19 PM | #10 |
Drives: 2011 camaro 2ss black,hurst shifter Join Date: Aug 2010
Location: Logan, UT
Posts: 307
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I agree, I bought the color shift 2.0 halos and AAC instructions sucked. they left out steps and had the worng diagrams for the wireing but i figured it out. it just took me a few extra hours.
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05-18-2011, 05:23 PM | #11 |
Treasure Coast Camaro 5
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when i ordered side markers they came with instruction. that was with in the last two weeks. i'm not good at mods but was not bad to install.
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05-18-2011, 06:00 PM | #12 |
Drives: 2011 2SS/RS Join Date: Sep 2010
Location: USA
Posts: 146
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Yeah that is why I need good instructions!!
Sent from my Droid using Tapatalk |
05-18-2011, 06:15 PM | #13 |
Treasure Coast Camaro 5
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try calling them
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05-18-2011, 06:50 PM | #14 |
Drives: 2011 2SS/RS Join Date: Sep 2010
Location: USA
Posts: 146
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