04-24-2009, 12:09 AM | #29 |
everone is having the RS dropping off i cant get it added dont understand this the dealer said it changes the early order status WTF
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04-24-2009, 12:54 AM | #30 | |
CGM 2SS/RS
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04-24-2009, 01:10 AM | #31 | |
Drives: ... Join Date: Oct 2008
Location: ...
Posts: 1,721
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Don't worry about this repost Foster. If it helps ONE PERSON it was well worth it to that person. |
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04-24-2009, 06:12 AM | #32 |
'69 Owned Since '79
Drives: '69 Z/28 LeMans Blue w/White Join Date: Oct 2008
Location: LR AR
Posts: 1,847
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Me too - I made a change to my order to remove the hurst shifter and the polished wheels option dissapeared. I did not catch it right away but I did catch it in time. I warned them about checking the other orders they have but they did not seem too concerned.
We need all the threads we can get about this. There WILL be some pizzed off forum members with missing options when the cars get delivered. All we can do is try to convince people to check their orders. -Mark. |
04-27-2009, 06:03 PM | #33 |
Drives: 2SS/RS IOM 6SP CGRS #9761 Join Date: Mar 2007
Location: Tuttle, OK
Posts: 295
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tt
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04-27-2009, 10:06 PM | #34 |
Drives: 2000 Prelude Join Date: Jan 2009
Location: Charlotte
Posts: 93
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I also made a change. I was assured by the dealer the RS package was still on there. The more I thought about it the more worried I became and requested a printout of the order. The RS package was gone. It took me a week to convince my salesperson that it was gone so be persistent and check the order printout yourself.
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06-02-2009, 05:23 PM | #35 | |
Hollywood
Drives: 2010 Black Camaro 2SS Join Date: May 2009
Location: Columbus, Ohio
Posts: 123
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Black 2010 2SS Ordered 5/16/09 1100-Preliminary order accepted 5/18/09 3000-Order Accepted by Production Control 05/27/09 3300-Order scheduled for production 06/16/09 - TPW 06/29/09 3400-Order broadcast 6/20/09 3800-Order Produced 6/30/09 - VIN # 123221 4200-Shipped 7/2/09 5000-Delivered to the dealer 7/6/09 |
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06-02-2009, 05:51 PM | #36 | |
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Out of order!
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06-02-2009, 06:01 PM | #37 |
Drives: 2G1FK1EJ7A9117103 Join Date: Apr 2009
Location: Columbia, SC
Posts: 123
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It ABSOLUTELY is. In fact, I missed it the first time around, and sure enough I just checked my printout and realized it wasn't on there after I changed from black LPO stripes to factory CGM. But I think I might be too late damnit.
So, this is a dealer mistake. We sure it isn't some kind of error in the Workbench? |
06-02-2009, 06:07 PM | #38 | |
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Its a software bug in the GM workbench program, it appears!
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Out of order!
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06-02-2009, 06:20 PM | #39 |
Drives: 2G1FK1EJ7A9117103 Join Date: Apr 2009
Location: Columbia, SC
Posts: 123
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Well that's great. I called my dealer, there's only one guy there apparently can access the workbench, and he said he was busy and to call another guy tomorrow around 11. I'm pretty sure my car has been pulled, not sure though. This sucks. I'm mostly concerned about the HIDs. Can I order those?
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06-02-2009, 06:27 PM | #40 |
Drives: 2010 Camaro 2SS/RS Join Date: May 2009
Location: DFW
Posts: 31
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Why isn't it a norm that the dealer proactively contact the customer when the order is pulled so it can be verified? That would help quite a bit and avoid this from happening more frequently. I realize as a customer you need to be sure you're getting what you're paying for, but since the dealer knows when the order is going through different phases, it only makes sense to be more proactive.
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2010 SIM 2SS/RS - Love It!
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06-02-2009, 06:51 PM | #41 |
Drives: 2G1FK1EJ7A9117103 Join Date: Apr 2009
Location: Columbia, SC
Posts: 123
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Well, every time I have called about an order status (which has only been twice since March, it's not like I'm bugging them), they say "oh Mr. XXX we'll give you a call as we get updates". But they never do/have.
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06-02-2009, 06:55 PM | #42 |
If you have to, drive by the dealer and ask him for a "current" print out of your workbench order. Tell him you lost it and need another copy, or something.
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Out of order!
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