The Dealer Took My Order For Themselves! - Page 9 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

PieNsky · 03-19-2009, 05:23 PM

Quote:

Originally Posted by camarogreg@evs

The problem is in her area, there isn't much to choose from. I know the people at Hatfield and I'm not surprised. The only other Chevy dealer in Lexington isn't much better. I think Scotty is tapped out until Q4.

Nice color choices though...Sounds like a true "Big Blue" fan, Blue with White stripes. Even though we're in the NIT, GO CATS!

I'm certain that you would be able to guess the colors I'm getting too!!! GO CARDS!!!!!!!!

68CamaroRS · 03-19-2009, 07:02 PM

That is too funny! Which plant are you in? I'm in Assembly 2 and there are only 2 of us girls over here, so it isn't too hard to figure out which one I am. Give me a call sometime and we'll compare cars if I ever get one????? Let me know when you get yours I can't wait to see them. x4388 2nd shift

RallyFever · 03-19-2009, 08:09 PM

Quote:

Originally Posted by silky

I think I'm getting the run around also. When I ordered in Oct., I was told I was 2nd and that I would not have to pay over sticker price. My dealer said he was getting 19 total. I called yesterday and he told me they could not place my order until April 3! I'm having the feeling he is putting orders ahead of mine because he can make more $. Also said he was getting the V-6 and had placed the order for the #1 but will not be able to order again until APRIL 3. Does this sound right? I also did not get anyting in writing. I guess we shall see.

Sounds likely and definitely possible.
My dealer had 12 allocations and received 1 in March(mine) and one more today for April.

gtjacket · 03-19-2009, 08:27 PM

I was #4 at my dealer back in late November, but now I am #6. My dealer told me that his first two orders were stock orders, I then told him that he was supposed to place pre-orders first. He ploayed dumb about my statement and I think he was surprised on my knowledge of the whole pre-order thing. I am pissed but at least he told the truth.

Bell040 · 03-19-2009, 08:33 PM

I dont even think thats possible...

but I bet sneaky dealers can find a way

Maxtout2010 · 03-19-2009, 09:15 PM

This doesn't help you out, but you do have the welcome package for that order and the buyer never will. I personally would not be willing to take a dealers lot car and I think there are a lot of people that think likewise. When your car does finally arrive, like myself and most of our peep's here on Camaro5, you will have the most complete documentation out there.

RallyFever · 03-19-2009, 09:24 PM

Quote:

Originally Posted by Bell040

I dont even think thats possible...

but I bet sneaky dealers can find a way

Yes. It's called friend and family members addresses and numbers.

Supermans · 03-20-2009, 02:44 AM

Quote:

Originally Posted by CamaroScotty

The only publically known resouce for the consumer, is to call the 800#, make a complaint, and ask for a case number. If the operator cannot do that, ask for a supervisor. And don't give up. This isn't the first story, and when some people find out they've been lied to about actual allocation for the pre-order, it certainly won't be the last.

I know Scott can't even assist here, and I'm sure he's flooded with comments and letters asking for help. It's just not his role. He takes time out of the position GM is paying him to do, just to follow up on threads here. WE should be honored he does so! And he still does so voluntarily. I'd hate to see the day he gets burn out from having to clear the waters one too many times.

Thanks for the honest response. We're all glad you are on this forum and that Scott Fbodfather is as well.. It is a shame though there is nothing he can do about this at the moment. I still have to say that these contracts and restrictions GM faces legally with the dealers needs to be re-worked so GM has more power in the matter when it comes to bad dealers that are out there.

68CamaroRS · 03-20-2009, 04:50 PM

Just an update --- I called customer service and verified today that the first order that the dealer screwed me out of [B]IS STILL ORDERED IN MY NAME !!! ALTHOUGH IT IS NOT GOING TO BE MY CAR[B] This car is currently being produced and is expected to be at the dealer within 2 weeks. THIS MAKES ME SICK!!! That would have been and should have been MY CAR! Now my new order is still an 1100 event code. No telling how long it will be now.

Banshee · 03-20-2009, 05:20 PM

An oral agreement is enforcable in Kentucky. You have to be convincing though. Proven through direct intelligible responses, eye contact and conviction.

You could "sue" for damages and hire an attorney sure. But I will tell you one thing, it cost me $34k over a 10k issue that I prevailed over.

Is it worth the expense? Up to you.

I would first go through small claims Monday and file a breach of contract (oral) for the maximum amount allowable. Have them served, and wait.

You will need to file the respondants as the salesperson, the sales manager (if involved) and the dealership, as thats where the damages would come from.

The fees are typically no more than $50-80 and thats it. No lawyers are permitted. Will be you, salesman and perhaps owner of dealer there.

No matter what, would still do the small claims Monday. Worth the risk.

OUQTU · 03-20-2009, 06:47 PM

Quote:

Originally Posted by 68CamaroRS

Just an update --- I called customer service and verified today that the first order that the dealer screwed me out of [B]IS STILL ORDERED IN MY NAME !!! ALTHOUGH IT IS NOT GOING TO BE MY CAR[B] This car is currently being produced and is expected to be at the dealer within 2 weeks. THIS MAKES ME SICK!!! That would have been and should have been MY CAR! Now my new order is still an 1100 event code. No telling how long it will be now.

Welcome to the club! Same damn thing is happening to me. I originally placed my order on October 17th but the dealer screwed me as well and now I'm sitting at 1100 while someone else is going to be driving around in the car that should by all rights have been mine.

I would give anything to see order number NDNVVK "accidentally" deleted from the system, though I know that'll never happen. I can fantasize though, just as I have to fantasize about someday getting my car.

2010 SS RS · 03-20-2009, 08:15 PM

Seems like this is happening all over the place now. A friend of mine is having the same thing happen at his dealer. He preordered, was a priority # 1, paid his deposit, and the dealer is bringing in stock cars first. Truely an non class move. But I guess if you need the money now instead of in a few months and all you have to do is throw a current customer under the bus so be it. Scotty, what is GM telling you at this point. Do they want the whole preorder hoopla to get ruined by a few dealers? Please update us....

PieNsky · 03-20-2009, 08:21 PM

Worse yet, how about that this site is linked to the offical GM Camaro site and people wanting to get information about the Camaro are reading ***** like this going on?

Inspector 17 · 03-20-2009, 08:28 PM

Among all these terrible stories, I will share a good one. My dealer is a small one (only had 4 original allocations). They told me up front that they would offer MSRP pricing, but not offer any discounting on top of that (supplier, employee, etc). They have stuck to their word through all the news of dealers jacking up prices and all the excitement over this car. They are well informed (not a well as me at times thanks to this site) and always have time for me. I have been in there about once a week lately (to remove the hurst shifter, double check my order, etc) and they have always taken time to work with me. And today they told me that they moved me from the #2 slot to the #1. They have been nothing but great to me.

Among all the bad stories and the shady dealers, there are great dealers out there who take the time to treat people like they should. So, if anyone is in the Northern VA area and wants to deal with an honest, friendly and great dealer, I would be happy to pass along their information.

03-19-2009, 07:02 PM	#114
68CamaroRS Chevy Girl ! Drives: 1968 Camaro RS Join Date: Mar 2009 Location: Cynthiana, KY Posts: 19	That is too funny! Which plant are you in? I'm in Assembly 2 and there are only 2 of us girls over here, so it isn't too hard to figure out which one I am. Give me a call sometime and we'll compare cars if I ever get one????? Let me know when you get yours I can't wait to see them. x4388 2nd shift __________________ Currently Own: 1968 Camaro RS 2001 Tahoe LT 2004 Corvette Convertible 2004 Harley Davidson 883 Sportster Past Vehicles: 1989 Corvette 1990 S-10 4x4 1998 Blazer ZR2 2003 Avalanche 2005 HD Silverado On Order: 2010 2SS/RS Imperial Blue Metallic/White Stripes, Sunroof, Polished Aluminum Wheels, 6 Sp Manual

03-20-2009, 04:50 PM	#121
68CamaroRS Chevy Girl ! Drives: 1968 Camaro RS Join Date: Mar 2009 Location: Cynthiana, KY Posts: 19	Just an update --- I called customer service and verified today that the first order that the dealer screwed me out of [B]IS STILL ORDERED IN MY NAME !!! ALTHOUGH IT IS NOT GOING TO BE MY CAR[B] This car is currently being produced and is expected to be at the dealer within 2 weeks. THIS MAKES ME SICK!!! That would have been and should have been MY CAR! Now my new order is still an 1100 event code. No telling how long it will be now. __________________ Currently Own: 1968 Camaro RS 2001 Tahoe LT 2004 Corvette Convertible 2004 Harley Davidson 883 Sportster Past Vehicles: 1989 Corvette 1990 S-10 4x4 1998 Blazer ZR2 2003 Avalanche 2005 HD Silverado On Order: 2010 2SS/RS Imperial Blue Metallic/White Stripes, Sunroof, Polished Aluminum Wheels, 6 Sp Manual

03-20-2009, 05:20 PM	#122
Banshee Institutionally Insane Drives: 2013 IOM 2SS/RS 1LE Join Date: Feb 2009 Location: Detroit MI Posts: 2,115 View My Garage	An oral agreement is enforcable in Kentucky. You have to be convincing though. Proven through direct intelligible responses, eye contact and conviction. You could "sue" for damages and hire an attorney sure. But I will tell you one thing, it cost me $34k over a 10k issue that I prevailed over. Is it worth the expense? Up to you. I would first go through small claims Monday and file a breach of contract (oral) for the maximum amount allowable. Have them served, and wait. You will need to file the respondants as the salesperson, the sales manager (if involved) and the dealership, as thats where the damages would come from. The fees are typically no more than $50-80 and thats it. No lawyers are permitted. Will be you, salesman and perhaps owner of dealer there. No matter what, would still do the small claims Monday. Worth the risk. __________________ It's got a cop motor, a 440 cubic inch plant, it's got cop tires, cop suspension, cop shocks. It's a model made before catalytic converters so it'll run good on regular gas. What do you say, is it the new Bluesmobile or what?

03-20-2009, 08:15 PM	#124
2010 SS RS Drives: 2010 2SS/RS IBM Black Polished Join Date: Feb 2009 Location: Colorado Posts: 2,108	Seems like this is happening all over the place now. A friend of mine is having the same thing happen at his dealer. He preordered, was a priority # 1, paid his deposit, and the dealer is bringing in stock cars first. Truely an non class move. But I guess if you need the money now instead of in a few months and all you have to do is throw a current customer under the bus so be it. Scotty, what is GM telling you at this point. Do they want the whole preorder hoopla to get ruined by a few dealers? Please update us.... __________________ 418 Stroker, 621RWHP 648 lbs TORQUE Built by Laramie GM Auto Center Tuned by Nick at Mac Autosport. EForce SC, 2 3/4pulley,LPE dual fuel pump, JRE Twin fuel rail upgrade, posi clutch kit, RX oilcatch can and breather, Callies Compstar crankshaft and rods, Racing bearings, CP -13.8 race pistons, steel rings, Comp Cams X6 blower cam, Springs, HD timing chain and tensioner, Doug Thorley Tri Y LT headers, 89.7lb injectors, RPM rollbar, DSS1400 shafts, Simpson 5 pt harness, BMR Toe rods and trailing arms, led lights, RPM input and output shafts

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03-19-2009, 08:27 PM	#116
gtjacket 2G1FT1EW0A9118618 Drives: 2010 Camaro 2SS Black/IOM M6 Join Date: Dec 2008 Location: Florence, KY Posts: 550 View My Garage	I was #4 at my dealer back in late November, but now I am #6. My dealer told me that his first two orders were stock orders, I then told him that he was supposed to place pre-orders first. He ploayed dumb about my statement and I think he was surprised on my knowledge of the whole pre-order thing. I am pissed but at least he told the truth.

03-19-2009, 08:33 PM	#117
Bell040 Drives: 2SS/RS - Black - GFX Join Date: Nov 2008 Location: B'ham, Alabama Posts: 2,458 View My Garage	I dont even think thats possible... but I bet sneaky dealers can find a way

03-19-2009, 09:15 PM	#118
Maxtout2010 ASE Master Tech Drives: 2010SS/RS Join Date: Mar 2009 Location: Iowa Posts: 9	This doesn't help you out, but you do have the welcome package for that order and the buyer never will. I personally would not be willing to take a dealers lot car and I think there are a lot of people that think likewise. When your car does finally arrive, like myself and most of our peep's here on Camaro5, you will have the most complete documentation out there.

03-20-2009, 08:21 PM	#125
PieNsky Drives: Victory Red 1LS Join Date: Nov 2008 Location: Louisville,KY Posts: 1,929 View My Garage	Worse yet, how about that this site is linked to the offical GM Camaro site and people wanting to get information about the Camaro are reading ***** like this going on?

03-20-2009, 08:28 PM	#126
Inspector 17 I love crepes Drives: 2017 ZL1 NGM A10 Join Date: Oct 2008 Location: Maryland Posts: 4,955 View My Garage	Among all these terrible stories, I will share a good one. My dealer is a small one (only had 4 original allocations). They told me up front that they would offer MSRP pricing, but not offer any discounting on top of that (supplier, employee, etc). They have stuck to their word through all the news of dealers jacking up prices and all the excitement over this car. They are well informed (not a well as me at times thanks to this site) and always have time for me. I have been in there about once a week lately (to remove the hurst shifter, double check my order, etc) and they have always taken time to work with me. And today they told me that they moved me from the #2 slot to the #1. They have been nothing but great to me. Among all the bad stories and the shady dealers, there are great dealers out there who take the time to treat people like they should. So, if anyone is in the Northern VA area and wants to deal with an honest, friendly and great dealer, I would be happy to pass along their information.