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Old 04-15-2015, 09:00 AM   #645
Angie11
 
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Lucky you!! They told me no help...2011 with 18000 miles
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Old 04-15-2015, 09:53 AM   #646
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Originally Posted by kinardr View Post
So my Warranty expired a few weeks ago, the Car is in the shop, Rudolph Chevy called GM and GM offered to pay 70% of the cost, and the dealership will cover another 10% on their own. This is the best possible outcome short of GM paying for it all. I'm happy with that. that still leaves me with a few hundred to pay, but I can't imagine the bill without the assistance, that you Rudolph and thank you GM.
Good luck with your repair.

Will you please let us know what the TOTAL cost of the repair was in the event those of us who may need a top replacement at some point and GM decides not to help defray the cost, can be somewhat realistically prepared for the potential financial schock? I'm certain it will be GREATLY appreciated by many of us on this forum.
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Old 04-15-2015, 10:59 PM   #647
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Good luck with your repair.

Will you please let us know what the TOTAL cost of the repair was in the event those of us who may need a top replacement at some point and GM decides not to help defray the cost, can be somewhat realistically prepared for the potential financial schock? I'm certain it will be GREATLY appreciated by many of us on this forum.
I sure will, because that is exactly what I was looking for when it happened to me. I called the dealership trying to find out what the cost was and they would not tell me without coming in. Car is not due back until Tuesday. If that holds true they will have it in the shop for 8 days.
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Old 04-15-2015, 11:04 PM   #648
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Originally Posted by Angie11 View Post
Lucky you!! They told me no help...2011 with 18000 miles
Could be because I was less then a month without warranty... ? I'm not sure but I am not looking a gift horse in the mouth.
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Old 04-16-2015, 04:45 AM   #649
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Lucky you!! They told me no help...2011 with 18000 miles
Keep pushing and email William on here from GM Customer Support. If there is an issue they will step up, but you need to push for them to give the right answer not the easy answer.
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Old 04-16-2015, 09:46 AM   #650
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William was involved and dealership and they had car for a week and many calls to GM rep and they completely shot me down. I ordered the part and am fixing it myself. Pissed but what can I do
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Old 04-16-2015, 09:51 AM   #651
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Get the BBB involved......
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Old 04-22-2015, 04:54 PM   #652
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So just got the car back, looks great dealership did a great job. They charged me $0 for the repair after all. I calculated the parts and labor cost and if I had to pay it would have been $960.39 before tax. Shout out to Rudolph Chevrolet in El Paso, Bernie my service rep and GM for standing behind their product. Good news story here.
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Old 04-22-2015, 05:32 PM   #653
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What all did they replace? The entire top, bows, water bag, etc?
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Old 04-22-2015, 09:25 PM   #654
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5th Bow, right Bow connector, left Bow connector and 4hrs of Labor, that's it.
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Old 04-22-2015, 09:42 PM   #655
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5th Bow, right Bow connector, left Bow connector and 4hrs of Labor, that's it.
Thats about what they did to mine 2 weeks back
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