NEVER AGAIN... - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

The Stig · 03-09-2011, 01:37 PM

Quote:

Originally Posted by lets_go_bills

Patience is a virtue.

The best things in life you have to wait for.

StangKiller-SS · 03-09-2011, 02:44 PM

On any GM original part I would check with GMPD first. Sadly everything I've searched for has been cheaper even including the higher shipping cost than what GM Parts House has. Shipping times are a normal shipping time as well.

Jason@Phastek · 03-09-2011, 03:43 PM

Paul and Boltmark,

I want to apologize for the service we provided to the both of you. We really do work hard to try and provide good service. We take this very serious. We learn from our customers and this helps us to find out better ways to service our customers. I will not pass blame or make excuses. We do screw up from time to time but we are always trying to improve. If at anytime a customer has a complaint they can call me direct and I will do the best I can to resolve a issue.

Thank You

Jason Calzada
281-858-0555

Tricky's SS · 03-10-2011, 03:33 PM

I ordered my painted Heritage grill from Phastek. A few weeks later it showed up, looks great.

CAI Inc · 03-11-2011, 10:24 PM

Quote:

Originally Posted by Jason@Phastek Performance

Paul and Boltmark,

I want to apologize for the service we provided to the both of you. We really do work hard to try and provide good service. We take this very serious. We learn from our customers and this helps us to find out better ways to service our customers. I will not pass blame or make excuses. We do screw up from time to time but we are always trying to improve. If at anytime a customer has a complaint they can call me direct and I will do the best I can to resolve a issue.

Thank You

Jason Calzada
281-858-0555

Hats off

cruznls · 04-24-2011, 06:22 PM

IT ALL BOILS DOWN TO THE PERSON YOU GET ON THE PHONE...
IF THEY WANT TO HELP THEY WILL....
IF THEY DON'T THEY WON'T ......
WE GET THIS WITH ALL THE WEB SITES.......

BackinBlackSS/RS · 04-24-2011, 06:49 PM

Quote:

Originally Posted by cruznls

IT ALL BOILS DOWN TO THE PERSON YOU GET ON THE PHONE...
IF THEY WANT TO HELP THEY WILL....
IF THEY DON'T THEY WON'T ......
WE GET THIS WITH ALL THE WEB SITES.......

That's true, but if you are having bad service, get their name and report their ass.

BackinBlackSS/RS · 04-24-2011, 07:45 PM

Quote:

Originally Posted by cruznls

Agree ~ More importantly , if you get good service,
"Get their name", & ext # and ask for them
when ordering *

MARINE1991 · 05-03-2011, 10:50 PM

Quote:

Originally Posted by Jason@Phastek Performance

Paul and Boltmark,

I want to apologize for the service we provided to the both of you. We really do work hard to try and provide good service. We take this very serious. We learn from our customers and this helps us to find out better ways to service our customers. I will not pass blame or make excuses. We do screw up from time to time but we are always trying to improve. If at anytime a customer has a complaint they can call me direct and I will do the best I can to resolve a issue.

Thank You

Jason Calzada
281-858-0555

Hmmm pretty funny how you say you care, but you really dont..

I am going to another company from now on. alot of posts with my same complaint as how you don't return emails or phone calls, and I do not think its fair to have to wait 7 weeks to have somthing that was defective fixed..

03-09-2011, 02:44 PM	#16
StangKiller-SS Drives: GM products Join Date: Apr 2009 Location: USA Posts: 1,621	On any GM original part I would check with GMPD first. Sadly everything I've searched for has been cheaper even including the higher shipping cost than what GM Parts House has. Shipping times are a normal shipping time as well.

03-09-2011, 03:43 PM	#17
Jason@Phastek Drives: 2010 Camaro Join Date: Sep 2009 Location: Houston Posts: 284	Paul and Boltmark, I want to apologize for the service we provided to the both of you. We really do work hard to try and provide good service. We take this very serious. We learn from our customers and this helps us to find out better ways to service our customers. I will not pass blame or make excuses. We do screw up from time to time but we are always trying to improve. If at anytime a customer has a complaint they can call me direct and I will do the best I can to resolve a issue. Thank You Jason Calzada 281-858-0555

03-10-2011, 03:33 PM	#18
Tricky's SS Drives: 2010 Pace Car Join Date: Nov 2010 Location: NY Posts: 252	I ordered my painted Heritage grill from Phastek. A few weeks later it showed up, looks great.

04-24-2011, 06:22 PM	#20
cruznls cruznls Drives: 2010 CAMARO Join Date: Feb 2011 Location: ILLINOIS Posts: 260 View My Garage	IT ALL BOILS DOWN TO THE PERSON YOU GET ON THE PHONE... IF THEY WANT TO HELP THEY WILL.... IF THEY DON'T THEY WON'T ...... WE GET THIS WITH ALL THE WEB SITES.......