AAC/Oracle is a RIPPOFF! - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

*mlee* · 06-04-2013, 01:58 PM

Something is missing here... just can't quite put my finger on it..

mikeyg36 · 06-04-2013, 02:01 PM

Quote:

Originally Posted by ActNup NY

Definitely makes you consider your choses.

Exactly. Considering the other options for lights on this forum, I'd rather go to those places.

*mlee* · 06-04-2013, 02:40 PM

Very simple process that any reputable company would require.

OP says he has the invoice from Phastek... and here's a LINK to the warranty form

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Mr.Jgunn65 · 06-04-2013, 03:11 PM

Been there, done that! Whats needs to happen is your employees needs to be on the same page and know their jobs These forums do not lie! I was told different things from different people from TWO different organizations. AAC-Phasteck.

angie7 · 06-04-2013, 03:15 PM

I have the same light that I ordered thru phastek, hope mine doesnt do the same thing. Hope you get this figured out

zkdreads · 06-04-2013, 03:24 PM

did you buy through phastek performance online? or call. can you contact your bank to find out the date was purchased and how much you paid for it?that way you can supply the date it was purchased for and how much. because technically no receipt, they think you got it from jo blow off the street and trying to get it replaced. its not there fault. it does suck though. go on ebay and get the knight rider light from china $20 free shipping AND 7 colors

http://www.ebay.com/itm/7-Color-48-L...15bd60&vxp=mtr

bowtiefamily · 06-04-2013, 03:31 PM

WOW! I have purchased several things from AAC for my wife's car and I had one issue. Which was handled very nicely. Sorry to hear about your experiance. I hope you can get it resolved.

Sean@Phastek · 06-04-2013, 05:32 PM

Quote:

Originally Posted by Mr.Jgunn65

AAC stating that she needed an invoice from Phastek who of course did not have me on file even though I had a receipt of purchase...

Hey bud, sorry to hear about your frustrations with that product. I'm sure Oracle/AAC will get you taken care of, they always do.

As far as us having a record of your order, we keep everything. Your Receipt will actually have your order number on it. If you don't have the email copy of your receipt, I can send you another one with a click of a button; we can look up your account by your: name, email address, phone number, shipping address, billing address, etc etc etc. Give me a call or send me a PM with your name and I will send you your receipt, order number, date of purchase, history of purchases, etc etc.

AdamZ · 06-06-2013, 05:33 AM

Quote:

Originally Posted by yotaman96

Your receipt is an invoice. There shouldn't be any problem since you have proof of purchase. I refuse to purchase any AAC products due to quality and lack of customer service.

Quote:

Originally Posted by mikeyg36

Threads like these have turned me away from AAC.

*mlee* · 06-06-2013, 07:57 AM

Quote:

Originally Posted by AdamZ

Really

Both Phastek and Oracle have been here to take care of him. Only problem I see is the OP isn't paying attention.

The Stig · 06-06-2013, 08:10 AM

Quote:

Originally Posted by mlee

Really

Both Phastek and Oracle have been here to take care of him. Only problem I see is the OP isn't paying attention.

Kind of what I'm getting from this too

FINALLYSATISFIED · 06-06-2013, 08:30 AM

Quote:

Originally Posted by mlee

Very simple process that any reputable company would require.

OP says he has the invoice from Phastek... and here's a LINK to the warranty form

Attachment 519240

Everyone needs to read this instead of only reading the OPs post.

06-04-2013, 01:58 PM	#15
mlee CamaroFans.com Drives: ZLE & ZR2 Join Date: Oct 2008 Location: Conroe, TX Posts: 37,486 View My Garage	Something is missing here... just can't quite put my finger on it.. __________________

06-04-2013, 02:40 PM	#17
mlee CamaroFans.com Drives: ZLE & ZR2 Join Date: Oct 2008 Location: Conroe, TX Posts: 37,486 View My Garage	Very simple process that any reputable company would require. OP says he has the invoice from Phastek... and here's a LINK to the warranty form __________________

06-04-2013, 03:15 PM	#19
angie7 Smoked by a GIRL Drives: 2014 2SS/RS Join Date: Mar 2011 Location: Southern Indiana Posts: 3,748 View My Garage	I have the same light that I ordered thru phastek, hope mine doesnt do the same thing. Hope you get this figured out __________________ 2014 2SS/RS Summit White w/ IOM interior "Powder 2.0"

06-04-2013, 03:24 PM	#20
zkdreads Drives: 2010 Camaro LS V6 Join Date: Jul 2010 Location: Tampa, Florida Posts: 2,784	did you buy through phastek performance online? or call. can you contact your bank to find out the date was purchased and how much you paid for it?that way you can supply the date it was purchased for and how much. because technically no receipt, they think you got it from jo blow off the street and trying to get it replaced. its not there fault. it does suck though. go on ebay and get the knight rider light from china $20 free shipping AND 7 colors http://www.ebay.com/itm/7-Color-48-L...15bd60&vxp=mtr __________________ C-LO or Sonic "Without Struggle there is no progress" I am your best nightmare!

06-04-2013, 03:31 PM	#21
bowtiefamily Drives: Chevrolet Join Date: Nov 2011 Location: Northwest Indiana Posts: 588 View My Garage	WOW! I have purchased several things from AAC for my wife's car and I had one issue. Which was handled very nicely. Sorry to hear about your experiance. I hope you can get it resolved. __________________

06-04-2013, 03:11 PM	#18
Mr.Jgunn65 Drives: 2011 Camaro 2/SS Join Date: Jan 2012 Location: Augusta Posts: 344 View My Garage	Been there, done that! Whats needs to happen is your employees needs to be on the same page and know their jobs These forums do not lie! I was told different things from different people from TWO different organizations. AAC-Phasteck.