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Old 05-19-2009, 11:09 AM   #1
RickyTheStorm
 
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Angry Order Number??

Every time I ask I never get my GM order number from my dealer. I get a status update, and if on the phone they say they will e-mail the information to me but still nothing. I know I am in 3400, but do not have an order number at all. Is there any way to look up an order number? I am sure my dealer is getting frustrated with me because I keep asking for it but if he would just give it to me it would solve the problem. I never even got the letter with the picture or anything - almost wishy washy so it's total

Thanks!
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IOM - 2SS/RS - Auto - IAP - Sunroof - Ordered 10/13 (#7 at dealer)
3000(accepted to production ): 4/19/09
3300 (scheduled for prod ): 5/11/09
3400 (broadcast ): 5/16/09
3800 (produced ): 5/22/09
4150 (invoiced ): 6/01/09
4200 (shipped ): 6/01/09
5000 (at dealer ): 6/12/09
6000 (delivery to me ): 6/12/09
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Old 05-19-2009, 11:13 AM   #2
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Next time you go to the dealership ask to see your workbench sheet. It'll have the 6 digit alphanumeric order code on it. That's how I got mine.
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Old 05-19-2009, 11:13 AM   #3
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Yeah, that does sound a little wishy washy. If the dealer place ur order, giving u ur order # should be no problem... It should be six letters( at least mine was, haven't heard of any with actual numerals)
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Old 05-19-2009, 11:23 AM   #4
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Just call him and tell him that you are not getting his emails and to fax it to you. Some dealers have problems with the workbench web site not being able to send emails correctly. Don't know why but it does happen. I just request a fax and give them a number.

If you dont have a fax, go there and ask for a printout. You better do it now so you know you for sure that you are in the system with an order number and tagged as a sold order. Otherwise your dealer may have an out and then be able to sell the car to someone else.
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VIN = 2G1FK1EJ4A9112201
1100 = Preliminary Order: 3/21/2009
2000 = Accepted By GM: 3/27/2009
3000 = Accepted By Production Control: 3/28/2009
3300 = Scheduled For Production: 5/9/2009
3400 = Broadcast:5/13/2009
3800 = Produced: 5/22/2009
4150 = Invoiced: 5/25/2009
4200 = Shipped: 5/25/2009
5000 = Delivered To Dealer: 6/9/2009

Ordered: Victory red, black stripes, RS/SS auto, sunroof, painted engine cover.
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Old 05-19-2009, 12:19 PM   #5
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They probably are trying to avoid you calling customer service all the time looking for updates.
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Old 05-19-2009, 12:44 PM   #6
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Go in to the dealer, walk past your salesman and ask another salesman. Or call the dealer, ask to talk to the sales manager and just inquire as to how to change salesman. ONLY do this if you aren't hounding him too much. After all, they are trying to sell cars and he has allready sold you.
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