04-03-2013, 06:57 AM | #15 |
Drives: 2023 ZL1 Convertible, 1998 Z28 Join Date: Jan 2013
Location: Charleston, SC
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I finally heard back from Crews Chevrolet and I was told that the service manager is the only person who can deal with a top issue since "it is such an expensive trim item." However, the SM is out this week, and I would need to wait until next week to bring it in to see if the SM would verify if it was damage to be covered under warranty or just normal wear and tear. Also, they do not do any of the top work at the dealership and it would need to be subbed out. I guess I will call Hendrick back and see about getting an appointment there to look at the car.
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04-03-2013, 10:13 AM | #16 |
Drives: 2011 SIM 2SS/RS Vert Join Date: Jul 2011
Location: Middle TN
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Also, verify that the number of top replacements that were quoted ("4-5 recently") is only 5th Gen Camaros and doesn't include Corvettes. The top on the Camaro is particularly tricky, more so than the Vette.
If possible, it would also be great if the dealership could provide a customer reference that has had the top replaced there so you can see the work. Wishing you the best of luck with it ... keep us updated on the progress! |
04-03-2013, 10:33 AM | #17 |
Drives: 2023 ZL1 Convertible, 1998 Z28 Join Date: Jan 2013
Location: Charleston, SC
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I took the car to Rick Hendrick. They saw that there is a hard plastic bar that is pinching the top when in the down position. They believe this caused the rub. They are going to review the situation, and let me know what the results are. They could just replace the top, but they know in the current state, this will happen again.
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04-03-2013, 10:34 AM | #18 | |
Drives: 2023 ZL1 Convertible, 1998 Z28 Join Date: Jan 2013
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Quote:
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04-03-2013, 10:44 AM | #19 |
Drives: 2011 SIM 2SS/RS Vert Join Date: Jul 2011
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Based on their responses that you posted in the two posts above, it sounds as if they do have a clue about the Camaro tops. Push for the full replacement of the top mechanism to prevent recurrance (though they may not be able to go for that this go around). Also, check with GM about extending the warranty on the top and mechanism.
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04-03-2013, 11:41 AM | #20 | |
Drives: 2023 ZL1 Convertible, 1998 Z28 Join Date: Jan 2013
Location: Charleston, SC
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Quote:
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04-03-2013, 11:57 AM | #21 |
Drives: 2012 Camaro Convertible Join Date: Jun 2011
Location: East Hampton, CT
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Ask and you can get an extended that includes the top. Many of us have that. It would be separate from your current extended warranty.
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04-03-2013, 02:22 PM | #22 |
Drives: 2023 ZL1 Convertible, 1998 Z28 Join Date: Jan 2013
Location: Charleston, SC
Posts: 915
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Just heard back from the dealership. I was told that this is a flaw in the car's design, and that they have already ordered a new top. They will make the necessary adjustments to the mechanism and have the top replaced next Wednesday. This will include a retint of my rear window.
I was also told that there have been some modifications to the top design as well to combat some of these issues.
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04-03-2013, 03:02 PM | #23 | |
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Quote:
Please ask them for the part # of the kit they are ordering for you. There is a new kit due any time now that is supposed to have a different part #. I'll look around for old kit part #. Update: The last (aka old) kit part # I have found is 22972088 (6/27/12). This is just a top and not a top and mechanism.
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Last edited by intensifi; 04-03-2013 at 04:26 PM. |
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04-03-2013, 03:41 PM | #24 |
Drives: 2012 Camaro SS/RS Convertible Join Date: Feb 2013
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Good Luck, hope it turns out OK for ya
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04-03-2013, 05:16 PM | #25 |
Drives: 2023 ZL1 Convertible, 1998 Z28 Join Date: Jan 2013
Location: Charleston, SC
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I am hoping so. I will get what info I can next week.
She did tell me that out of all the tops they have dealt with, that none have come back. I was also shown that they have 6 GM World Class techs working here as well.
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04-04-2013, 04:23 PM | #26 | |
Drives: IO 2012 2SS/RS convertible Join Date: May 2012
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Quote:
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04-04-2013, 06:28 PM | #27 |
Drives: 2012 1SS Camaro Convertible Join Date: Sep 2010
Location: Blaine, MN
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Get it in writing. Your warranty will be up at 36K. If the new top was replaced at 24k you only will get 12 months or 12K which brings it up to 36K. If you got it replaced at 35k it would be good for another year and 47K. See where I am going with this?
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04-06-2013, 05:01 PM | #28 |
Drives: 2023 ZL1 Convertible, 1998 Z28 Join Date: Jan 2013
Location: Charleston, SC
Posts: 915
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This is the piece that wore the spot in the 3rd pic.
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