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Old 04-15-2014, 05:29 PM   #1
20141leblackonblack
 
Drives: 2014 camaro 1le
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2014 1le ordered feb 2014 fiasco

I bought a truck and special ordered a 2014 camaro 1le this February was told a mid march to late march delivery (6to8weeks) I called at the end of March and was told it wasn't built yet then a few weeks later I was told it was coming today 4/15 i arranged it so I would be in town (I work out of town for weeks at a time) I called the dealership today and they asked me if I was getting Ancy or something and then said they'll call me when it's in and have no idea when it's coming. Do they really just have absolutely no idea on when it's coming?
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Old 04-15-2014, 06:23 PM   #2
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No way. They have some idea at the least.
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Old 04-15-2014, 07:39 PM   #3
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Do you have your order ID #?. You can call GM direct and they will give you a status update
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Old 04-15-2014, 07:54 PM   #4
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It's all about customer service. Unfortunately, very few dealerships care about servicing the factory order customer. This customer needs daily updates during the order, build and delivery process. GM is complicit in its negligence. They are loyal to the dealer model and are not really setup for customer direct business nor the communication required o support it. So, if you want it, you'll just have to be patient, accept whatever you get and be happy in the knowledge that whatever you do, the car will arrive when it's going to arrive.
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Old 04-15-2014, 08:27 PM   #5
20141leblackonblack
 
Drives: 2014 camaro 1le
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No I don't have the order Id I might call and try to get it tomorrow, I've only asked about it 3 times in the last 10 weeks 1st time it wasn't built yet second time it was on a truck for delivery yesterday or today now it's just Missing in action with no idea of its whereabouts supposedly could come tommorow or 4 months from now I guess. Just frustrating to say the least considering with my job I have to take vacation with weeks of advance notice just to be in town for its arrival and it doesn't come
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Old 04-15-2014, 08:51 PM   #6
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Quote:
Originally Posted by 20141leblackonblack View Post
I bought a truck and special ordered a 2014 camaro 1le this February was told a mid march to late march delivery (6to8weeks) I called at the end of March and was told it wasn't built yet then a few weeks later I was told it was coming today 4/15 i arranged it so I would be in town (I work out of town for weeks at a time) I called the dealership today and they asked me if I was getting Ancy or something and then said they'll call me when it's in and have no idea when it's coming. Do they really just have absolutely no idea on when it's coming?
We feel your pain. Our original TPW was 3/3, then finally built on 3/28. Still not here, but found out today the train it's on left Indiana today and is heading this way. Hope to see the car by the weekend.
Tell you dealer to call GM Dealer Services and they can find the car and know where it is.
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Old 04-15-2014, 09:44 PM   #7
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The dealer probably took your order without any available allocations?
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Old 04-16-2014, 10:11 AM   #8
20141leblackonblack
 
Drives: 2014 camaro 1le
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Yea I'm starting to think they did something shady and are just stringing me along I guess I'll find out if I get the order Id and call gm
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Old 04-16-2014, 11:21 AM   #9
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Ask your dealership for an order number go to Chevy's web site or PM Becky D to have her check and see if it's been built once you have the order number. If it has been built and is on the way check the dealership inventory online it should show a Camaro SS in transit with the 1LE package.
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Old 04-16-2014, 12:11 PM   #10
20141leblackonblack
 
Drives: 2014 camaro 1le
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Your right went to the website shows my 1le there in their inventory in transit I actually seen it a few weeks ago In the same status just didn't put two and two together
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Old 04-16-2014, 12:26 PM   #11
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It's all on the Dealer's hands
Cause my homie Chris order a 2014 stingray and it took 7 weeks to get here
I had mine order today from same dealership
Hoping to get it in 7 weeks as well
I order a summit white 1LE
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Old 04-16-2014, 01:44 PM   #12
20141leblackonblack
 
Drives: 2014 camaro 1le
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I found the vin on the dealer website and called gm they told me its on its way to New Jersey in a rail car but currently in Minnesota about a hour away from me and has been there for a week I asked why I'm the world would it go to New Jersey when it's 1 hour away from where I live and my dealership and after some time on hold I think we got it figured out and it's going to be unloaded there and head to my dealership soon
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