Maggie problems - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Jamie Mac · 10-15-2010, 09:54 AM

I didn't want to post this until I gave Magnacharger a chance to make it right. I was in panic mode and didn't want the board to be in it too.

A few weeks ago I started my car and could hear a loud hollow knocking sound. I had heard this sound (although much, much quieter) when I first installed it but thought it was just the nature of the beast. It must have faded because I had not noticed it in a long time. Now it was LOUD. Using the ole rubber hose in the ear trick, I traced the sound to the rear of my TVS 2300. I called Magnacharger and they took one listen over the phone and told me to ship it back to them. It took me about an hour to remove it and I bubble wrapped the hell out of it before heading off to the UPS store. It arrived in Ventura California last Wednesday. By Friday, UPS had picked it up and delivered it to me yesterday (Thursday) morning. Two hours later I was burning the tires off the car. Turns out the rear bearing had gone bad. It was probably bad from the beginning since I had initially heard that sound. They replaced the bearing, the contaminated oil and the impellors. As much as it sucked having to go without my car and worry for 2 weeks, I'm very happy with the customer service I got and extremely happy with the 2 day turn around time.
Thanks Magnacharger, Jamie MacPherson

SSOOCH · 10-15-2010, 10:11 AM

That's AWESOME!

alfie43 · 10-15-2010, 10:11 AM

Quote:

Originally Posted by Jamie Mac

I didn't want to post this until I gave Magnacharger a chance to make it right. I was in panic mode and didn't want the board to be in it too.

A few weeks ago I started my car and could hear a loud hollow knocking sound. I had heard this sound (although much, much quieter) when I first installed it but thought it was just the nature of the beast. It must have faded because I had not noticed it in a long time. Now it was LOUD. Using the ole rubber hose in the ear trick, I traced the sound to the rear of my TVS 2300. I called Magnacharger and they took one listen over the phone and told me to ship it back to them. It took me about an hour to remove it and I bubble wrapped the hell out of it before heading off to the UPS store. It arrived in Ventura California last Wednesday. By Friday, UPS had picked it up and delivered it to me yesterday (Thursday) morning. Two hours later I was burning the tires off the car. Turns out the rear bearing had gone bad. It was probably bad from the beginning since I had initially heard that sound. They replaced the bearing, the contaminated oil and the impellors. As much as it sucked having to go without my car and worry for 2 weeks, I'm very happy with the customer service I got and extremely happy with the 2 day turn around time.
Thanks Magnacharger, Jamie MacPherson

Unfortunate incident....good ending. Props to Magnasun.
Alfie

*mlee* · 10-15-2010, 10:21 AM

Awesome service and awesome that you waited to post or this thing would have been 10 pages long in a day...

Camaro21 · 10-15-2010, 10:21 AM

Thanks for sharing a great report regarding Magnusun !! I also have a Maggie on my Camaro and haven't had any issues, but nice to know that Magnusun will step up when/if there is an issue !!

*GTAHVIT* · 10-15-2010, 10:22 AM

Well done Maggie.

GSUNCSU · 10-15-2010, 10:27 AM

Unfortunately things in manufacturing do go wrong from time to time, it shows the character of the company in how they respond. Good to hear Magnuson is one of the good guys.

Kilo-9 · 10-15-2010, 11:26 AM

Glad to hear that you're mobile again, Jamie!

Also glad to hear the Magnuson stepped up and got you back on the road...makes the decision on my future supercharger easier.

Jamie Mac · 10-15-2010, 12:41 PM

Quote:

Originally Posted by mlee

Awesome service and awesome that you waited to post or this thing would have been 10 pages long in a day...

Lol. That's exactly why I held off on posting. I've seen to many times on here of people jumping the gun. Had they not backed their product then there would be reason for concern. They did though so I got to share a success story. Hopefully it's a one time bearing supplier issue.

Clint@A.I.R. · 10-15-2010, 12:44 PM

Thumbs up for Maggie !

Buffnshine · 10-15-2010, 12:46 PM

Thanks for sharing and having giving the vendor a chance to resolve first before posting. Seems most people domt remember that part. Great story and Magnuson FTW

ron10 · 10-15-2010, 12:53 PM

that is great customer service.

Petersimov · 10-15-2010, 01:13 PM

when u send the blower back can u get any mods done like port and polish

papabearcamaro · 10-15-2010, 01:15 PM

Great to read this as just yesterday I ordered my Maggie and will soon set up my install. I knew I made the right decision.
Glad it all worked out well for you!

10-15-2010, 09:54 AM	#1
Jamie Mac NCM-WINR Drives: 2010 SS/RS IOM 2014 2LT Stingray Join Date: Mar 2009 Location: Pittsburgh Posts: 2,324	Maggie problems I didn't want to post this until I gave Magnacharger a chance to make it right. I was in panic mode and didn't want the board to be in it too. A few weeks ago I started my car and could hear a loud hollow knocking sound. I had heard this sound (although much, much quieter) when I first installed it but thought it was just the nature of the beast. It must have faded because I had not noticed it in a long time. Now it was LOUD. Using the ole rubber hose in the ear trick, I traced the sound to the rear of my TVS 2300. I called Magnacharger and they took one listen over the phone and told me to ship it back to them. It took me about an hour to remove it and I bubble wrapped the hell out of it before heading off to the UPS store. It arrived in Ventura California last Wednesday. By Friday, UPS had picked it up and delivered it to me yesterday (Thursday) morning. Two hours later I was burning the tires off the car. Turns out the rear bearing had gone bad. It was probably bad from the beginning since I had initially heard that sound. They replaced the bearing, the contaminated oil and the impellors. As much as it sucked having to go without my car and worry for 2 weeks, I'm very happy with the customer service I got and extremely happy with the 2 day turn around time. Thanks Magnacharger, Jamie MacPherson __________________ also drives a heavily modified Jeep Wrangler. It has LED headlights and wheel weights blacked out with Plasti Dip. It's Baller.

10-15-2010, 10:11 AM	#2
SSOOCH Camaro SL,UTs Drives: 2010 Camaro SS/RS #16429 Join Date: Sep 2006 Location: South Jordan, UT Posts: 7,358 View My Garage	That's AWESOME! __________________

10-15-2010, 10:21 AM	#4
mlee CamaroFans.com Drives: ZLE & ZR2 Join Date: Oct 2008 Location: Conroe, TX Posts: 37,507 View My Garage	Awesome service and awesome that you waited to post or this thing would have been 10 pages long in a day... __________________

10-15-2010, 10:22 AM	#6
GTAHVIT Blessed Drives: 2013 Sonic RS MT Join Date: Dec 2007 Location: Saint Augustine FL Posts: 28,444 View My Garage	Well done Maggie. __________________ Click image to see build thread. PQ - "the love of cars. It's a boys first step toward manhood and a mans last hold on boyhood." Fbodfather - "We do not want to use the Z28 moniker on a car that does not deserve this hallowed name." The_Blur - "Let's not confuse competitors with equals."

10-15-2010, 10:27 AM	#7
GSUNCSU Watch This! Drives: Super Charged 1SS/RS, M6, CGM Join Date: Dec 2009 Location: Columbus, GA Posts: 777 View My Garage	Unfortunately things in manufacturing do go wrong from time to time, it shows the character of the company in how they respond. Good to hear Magnuson is one of the good guys. __________________ K&N CAI, Wet Okole Seat Covers, MagnaFlow Street Perf. Ex. (Axle Back), MPD Hood, Gary's Customz ZL1 Fascia/Vented Fenders/Custom Stripes/Paint, AAC Afterburners/Fog Light Halos/Side Markers/Misc LEDs, Bee-Otch Air Freshener, Hurst Shifter and Line-Loc(APEX), RPI Splash Guards, MagnaCharger *(Texas-Speed)(Installed by ME),* Rx Catch Can and Breather, Billet Pulleys (SC2150), ARH Headers, LPE Twin Fuel Pump, Custom Blower Cam, Custom Tune TBArwhp, TBArwtorq, Boost Gauge and Single Pod (MTI)

10-15-2010, 10:21 AM	#5
Camaro21 Drives: SOLD - 2013 M6 ZL1 Join Date: Jul 2009 Location: Texas Posts: 5,041 View My Garage	Thanks for sharing a great report regarding Magnusun !! I also have a Maggie on my Camaro and haven't had any issues, but nice to know that Magnusun will step up when/if there is an issue !!

10-15-2010, 11:26 AM	#8
Kilo-9 Dog Is My Copilot Drives: 2011 2SS/RS LS3 Join Date: Jun 2009 Location: Pittsburgh, PA Posts: 1,394	Glad to hear that you're mobile again, Jamie! Also glad to hear the Magnuson stepped up and got you back on the road...makes the decision on my future supercharger easier. __________________

10-15-2010, 12:44 PM	#10
Clint@A.I.R. Account Suspended Drives: 99' Camaro 404 TT Join Date: Sep 2010 Location: Wheat Ridge Posts: 324	Thumbs up for Maggie !

10-15-2010, 12:46 PM	#11
Buffnshine So Cal Camaro5 Race Team Drives: '10 SS/RS, '06 HHR, '70 El Camino Join Date: Sep 2009 Location: Huntington Beach, CA Posts: 2,589 View My Garage	Thanks for sharing and having giving the vendor a chance to resolve first before posting. Seems most people domt remember that part. Great story and Magnuson FTW __________________ TEAM L99 - So Cal Camaro5 Race Team #27 9/5/09 Purchased #36962 Black 1SS/RS L99 "E-TCKT" Base Dyno 328hp/341tq @BBK meet Mods to Date: Window Tint 5% & 15%, ACC P13W Lighting, Adaptive DRL Harness, Ghost Armor, Lloyds "SS" Mats, Dash Plaque, Flowmaster Outlaw Exhaust, Drake Front Bowtie Delete, Stealth 3457 Chrome/Mirror Signal Bulbs, Grant Revolutions Steering Wheel, PFADT Sport Springs, Sway Bars, End Links, Trailing Arms, 4 Wheel Alignment, Hurst Auto Shifter and Paddle Shifter, Satin Black Rear Tail Light Bezels

10-15-2010, 12:53 PM	#12
ron10 Drives: 2010 2SS IOM L99 Join Date: Jan 2010 Location: LOUISVILLE,KY.. Posts: 7,545	that is great customer service.

10-15-2010, 01:13 PM	#13
Petersimov Drives: 2ss Join Date: Oct 2009 Location: Joliet IL Posts: 250	when u send the blower back can u get any mods done like port and polish

10-15-2010, 01:15 PM	#14
papabearcamaro Drives: 2012 Chevrolet Silverado 4x4 Z71 Join Date: Dec 2009 Location: WI. Posts: 1,744	Great to read this as just yesterday I ordered my Maggie and will soon set up my install. I knew I made the right decision. Glad it all worked out well for you! __________________ SOLD(Traded for 2012 Silverado Z71 4x4 and 2012 Sonic Hatch.)...2010 Camaro 1SS/RS/LS3,yellow with House of Kolor Tangerine Pearl rally stripes,manual trans.Hurst short throw shifter,4 pack rally gauges,Roto-Fab air intake,Kooks long tube headers with high-flow cats,Borla S-Type catback exhaust,Comp Cam,PRC ported heads,Maggie with 3.6 pulley and 1:1 cog drive,secondary fuel system with 65lb injectors,ADM digital A/F and Boost gauge,Pfadt trailing arms and subframe bushings.614.25rwhp/566.82rwtq on 8# of boost. 2012 Chevrolet Silverado 1500 EX.Cab 4X4 Z71.

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