Just got CAI Intake in and had a question... - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

nalinc23 · 05-06-2010, 07:21 PM

I was checking out the parts as I plan to install this weekend and my stomach sunk when I saw that the intake piping appeared to be dented in...however I wanted to see if maybe this was normal and the design of the pipe and I'm just worrying for no reason?

FB3 · 05-06-2010, 07:23 PM

Definitely not normal. It should be symetrical. Contact the vendor or manufacturer and get it replaced.

Dave2SSRS · 05-06-2010, 07:24 PM

That is definitely not "normal". Sorry man. :(

BackinBlackSS/RS · 05-06-2010, 07:24 PM

Sorry, but that does not look right to me.

nalinc23 · 05-06-2010, 07:26 PM

:(

My first mod too, bad luck much!?? I guess I have to send back the entire thing to Janetty, pay for shipping and wait for the next batch to be released from backorder...GREAT.

spacecowby · 05-06-2010, 07:29 PM

agree, not normal. Sucks your first mod came in damaged. I hate waiting to put stuff on my car

Dave2SSRS · 05-06-2010, 07:30 PM

Quote:

Originally Posted by nalinc23

:(

My first mod too, bad luck much!?? I guess I have to send back the entire thing to Janetty, pay for shipping and wait for the next batch to be released from backorder...GREAT.

I doubt he will make you pay shipping on a damaged product. I am sure you will get that back.

nalinc23 · 05-06-2010, 07:32 PM

Yup and this weekend was perfect too, girlfriend visiting parents, plenty of time to relax and enjoy it after installed...no point complaining I guess.

I guess bending it back isn't a viable/safe option huh? I'm hoping the manufacturer can send me a new tube and I can send the old one back or throw it away but I doubt it will be that convenient.

nalinc23 · 05-06-2010, 07:33 PM

Quote:

Originally Posted by Dpsyphered

I doubt he will make you pay shipping on a damaged product. I am sure you will get that back.

Well technically it's most likely UPS's fault. I've dealt with a claim w/ them before (subwoofer and enclosure) and it was a HORRIBLE experience, took me months to get it resolved. I'm praying I dont have to deal with that.

BackinBlackSS/RS · 05-06-2010, 07:34 PM

What intake is that? Many of the company's are members here and are stand up guys.
PM them and I'm sure they will send you out a new tube!!!!

nalinc23 · 05-06-2010, 07:36 PM

CAI Inc. All I heard was good things about the performance of the intake so I'm hoping their customer service matches. I am not sure if this needs to be addressed to the vendor or the manufacturer though. If they send me a new tube with minimal wait I'll be very happy. I dont even mind paying the shipping on something small like that if I had to.

DanD · 05-06-2010, 07:53 PM

IMO I would see if someone will credit back some $ and you can just straighten it out.. or should say round it out. will be mostly covered by a rubber end I assume.

ADM PERFORMANCE · 05-06-2010, 07:56 PM

Quote:

Originally Posted by nalinc23

Yup and this weekend was perfect too, girlfriend visiting parents, plenty of time to relax and enjoy it after installed...no point complaining I guess.

I guess bending it back isn't a viable/safe option huh? I'm hoping the manufacturer can send me a new tube and I can send the old one back or throw it away but I doubt it will be that convenient.

That is what I would do for ya.It is called customer service.

But on another note....Very easy to bend that back into position.

nalinc23 · 05-06-2010, 07:57 PM

I'm hoping that piece will be sent to me but if not I may have to consider, I sent a PM to CAI INC since it's something they can address directly as Janetty would have to go to them anyway I'm sure unless he has replacement parts in stock for that unit which I doubt.

05-06-2010, 07:21 PM	#1
nalinc23 Drives: 2010 2SS/RS 6MT Join Date: Dec 2009 Location: Savannah, GA Posts: 258	Just got CAI Intake in and had a question... I was checking out the parts as I plan to install this weekend and my stomach sunk when I saw that the intake piping appeared to be dented in...however I wanted to see if maybe this was normal and the design of the pipe and I'm just worrying for no reason? __________________ '10 2SS/RS 6MT, Silver Ice Metallic/Black, CAI Inc Intake, Magnaflow 3'' Catback Exhaust 16483, Llumar 35% Tint, Headlight Armor 20% for Fog/Side/Tail Light Lenses

05-06-2010, 07:23 PM	#2
FB3 Drives: 2014 Camaro 2SS RS LS3, BRM, NPP Join Date: Apr 2010 Location: Miami, FL Posts: 411	Definitely not normal. It should be symetrical. Contact the vendor or manufacturer and get it replaced. __________________ Experience is the best teacher but the tuition is very high.

05-06-2010, 07:24 PM	#3
Dave2SSRS Drives: 2010 Camaro 2SS/RS Join Date: Mar 2010 Location: Houston, TX Posts: 487	That is definitely not "normal". Sorry man. :( __________________ 2010 Camaro 2SS/RS Imperial Blue \| Grey two-tone Interior \| Silver racing stripes \| Magnaflow Comp Cat-back \| CAI intake \| Elite Engineering Tunnel Brace \| Richmond (Houston), TX

05-06-2010, 07:26 PM	#5
nalinc23 Drives: 2010 2SS/RS 6MT Join Date: Dec 2009 Location: Savannah, GA Posts: 258	:( My first mod too, bad luck much!?? I guess I have to send back the entire thing to Janetty, pay for shipping and wait for the next batch to be released from backorder...GREAT. __________________ '10 2SS/RS 6MT, Silver Ice Metallic/Black, CAI Inc Intake, Magnaflow 3'' Catback Exhaust 16483, Llumar 35% Tint, Headlight Armor 20% for Fog/Side/Tail Light Lenses

05-06-2010, 07:29 PM	#6
spacecowby Drives: 2010 black 2SS/RS Join Date: Apr 2010 Location: New York Posts: 634 View My Garage	agree, not normal. Sucks your first mod came in damaged. I hate waiting to put stuff on my car __________________ Black cars are not hobbies, they are an obsession

05-06-2010, 07:24 PM	#4
BackinBlackSS/RS Go Blue!!!!! Drives: 2012 Cruze LT Join Date: Mar 2009 Location: Indiana Posts: 23,290	Sorry, but that does not look right to me.

05-06-2010, 07:32 PM	#8
nalinc23 Drives: 2010 2SS/RS 6MT Join Date: Dec 2009 Location: Savannah, GA Posts: 258	Yup and this weekend was perfect too, girlfriend visiting parents, plenty of time to relax and enjoy it after installed...no point complaining I guess. I guess bending it back isn't a viable/safe option huh? I'm hoping the manufacturer can send me a new tube and I can send the old one back or throw it away but I doubt it will be that convenient. __________________ '10 2SS/RS 6MT, Silver Ice Metallic/Black, CAI Inc Intake, Magnaflow 3'' Catback Exhaust 16483, Llumar 35% Tint, Headlight Armor 20% for Fog/Side/Tail Light Lenses

05-06-2010, 07:34 PM	#10
BackinBlackSS/RS Go Blue!!!!! Drives: 2012 Cruze LT Join Date: Mar 2009 Location: Indiana Posts: 23,290	What intake is that? Many of the company's are members here and are stand up guys. PM them and I'm sure they will send you out a new tube!!!!

05-06-2010, 07:36 PM	#11
nalinc23 Drives: 2010 2SS/RS 6MT Join Date: Dec 2009 Location: Savannah, GA Posts: 258	CAI Inc. All I heard was good things about the performance of the intake so I'm hoping their customer service matches. I am not sure if this needs to be addressed to the vendor or the manufacturer though. If they send me a new tube with minimal wait I'll be very happy. I dont even mind paying the shipping on something small like that if I had to. __________________ '10 2SS/RS 6MT, Silver Ice Metallic/Black, CAI Inc Intake, Magnaflow 3'' Catback Exhaust 16483, Llumar 35% Tint, Headlight Armor 20% for Fog/Side/Tail Light Lenses

05-06-2010, 07:53 PM	#12
DanD Drives: 6 camaros Join Date: Feb 2009 Location: ma Posts: 320	IMO I would see if someone will credit back some $ and you can just straighten it out.. or should say round it out. will be mostly covered by a rubber end I assume. __________________ 2010 IOM RS/SS TVS2300, cam, stall, headers 2002 Z28 427 2002 SSLE Convertible 1968 383 Camaro 1968 327 Camaro Convertible 1967 RS 327 1967 Pro-Tour LS3 in progress

05-06-2010, 07:57 PM	#14
nalinc23 Drives: 2010 2SS/RS 6MT Join Date: Dec 2009 Location: Savannah, GA Posts: 258	I'm hoping that piece will be sent to me but if not I may have to consider, I sent a PM to CAI INC since it's something they can address directly as Janetty would have to go to them anyway I'm sure unless he has replacement parts in stock for that unit which I doubt. __________________ '10 2SS/RS 6MT, Silver Ice Metallic/Black, CAI Inc Intake, Magnaflow 3'' Catback Exhaust 16483, Llumar 35% Tint, Headlight Armor 20% for Fog/Side/Tail Light Lenses