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Old 08-03-2010, 05:44 PM   #1
Rob191288
 
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AAC Footwell Lighting

Does anyone know if AAC will replace my footwell lighting or will I have to buy a whole new set? I got them in the mail the other day but I was out of town when they were delivered, When I opened the box one of my 15in amber tubes was busted on the inside. :(

On an up note got the other one hooked up on the driver side and it looks great, just need one for the passenger side now.
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Old 08-03-2010, 05:51 PM   #2
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from what i hear they are good about customer service, just shoot them a email
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Old 08-03-2010, 06:00 PM   #3
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Will do, Thanks rhd
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Old 08-04-2010, 01:42 PM   #4
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Quote:
Originally Posted by AACstyle View Post
We insure ALL of our shipments

If it was damaged in shipping we will replace for you immediately no questions asked and deal with the UPS claims process ourselves.

Email tiffanie@aacstyle.com or jamie@aacstyle.com or call us 1(800)407-5776.

Thanks Justin, You guys are awesome
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Old 08-04-2010, 02:26 PM   #5
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Quote:
Originally Posted by Rob191288 View Post
Does anyone know if AAC will replace my footwell lighting or will I have to buy a whole new set? I got them in the mail the other day but I was out of town when they were delivered, When I opened the box one of my 15in amber tubes was busted on the inside. :(

On an up note got the other one hooked up on the driver side and it looks great, just need one for the passenger side now.
Run into the same issue when my were delievered. Gave them a call and sent a replacement by the end of the week. Great job AAC!
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Old 08-04-2010, 04:19 PM   #6
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Originally Posted by AACstyle View Post
We put these tubes in large boxes with tons of padding but some UPS drivers make sure no matter how well you pack something it will get destroyed


Hahaha that ^^^^ is awesome, gotta love UPS, not !
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Old 08-05-2010, 02:20 PM   #7
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Originally Posted by AACstyle View Post
We put these tubes in large boxes with tons of padding but some UPS drivers make sure no matter how well you pack something it will get destroyed

Justin, don't want you to think that I am complaining, was just commenting on how quickly you guys responsed to the issue. Great company and great products. Thanks
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