How Can I Report A Dishonest Dealer to GM? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

usmcjlp · 08-06-2009, 09:27 PM

I was unfortunate to run into several dishonest dealers in my attempt to pre-order a Camaro. The dealer I placed my original order with, used my order to get an inventory vehicle and then sell it to someone else at over MSRP. He originally told me that I would get MSRP minus any rebates I qualified for at time of delivery. When I finally got wise to what was happening I contacted the dealer. His response was "If you don't like the process, take your money and walk," then he proceeded to hang up on me.

I eventually found another honest dealer thanks to this forum. However, dealer did not release my deposit. I called dealer a second time. He denied ever talking to me and said the deposit was his because vehicle had already been built. Luckily I used a credit card and was able to file dispute with them. As of now the card company credited my account.

I have obviously been pretty steamed over this. I posted about it here earlier. Since then, other members have sent me PMs to tell me this dealer did the same thing to them.

I believe I have read here that ordering a vehicle as sold under one name with the intent of selling to someone else is not an approved process by GM. Can someone who is knowledgeable tell me the best way to contact the company and file a formal complaint?

usmcjlp · 08-06-2009, 09:32 PM

I'm sorry I just realized I placed this in the wrong forum. Can a mod please move this to dealer discussions?

Gentry78 · 08-06-2009, 09:33 PM

sorry to hear that, thats f'd up i would be down there raising hell ready to fight if they stole my money

1320junkie · 08-06-2009, 09:33 PM

moved

rodimus prime · 08-06-2009, 09:37 PM

Gm sees that the pre-ordered car doesnt go to the original buyer. They will eventually lose allotments practicing like that.

Treadstone · 08-06-2009, 09:43 PM

GM doesn't care about you getting screwed by a dealer. Sorry but it's the truth. GM lets dealers run their name through the mud, and have no course of action to correct it.

Supermans · 08-06-2009, 09:47 PM

Quote:

Originally Posted by Treadstone

GM doesn't care about you getting screwed by a dealer. Sorry but it's the truth. GM lets dealers run their name through the mud, and have no course of action to correct it.

And GM has closed down some good and honest dealers as well as wel have see already.. So the vetting process of which dealers to cut probably had little to do with customer satisfaction.

JoeP@TeamBeckyD · 08-06-2009, 09:48 PM

I'm one of the "good guys" er girl....
Hate to hear stuff like this....
But I'm proud to help Camaro5

Becky Doyle
Rodgers Chevrolet
Woodhaven, Mich

Call or email for availability!
734 479-7117
chevyfleet@aol.com

usmcjlp · 08-06-2009, 09:56 PM

Wow Becky! You're cruising the forums this late. My first dealer didn't even know about this site. If anyone can make it to Michigan, Becky will definitely take care of you.

*The_Blur* · 08-06-2009, 09:57 PM

Post your dealer on the price-gouging dealer list, then send a link to the dealer. We have thousands of potential buyers on this site, and none of us will go there.

myold88 · 08-06-2009, 10:00 PM

Quote:

Originally Posted by usmcjlp

I was unfortunate to run into several dishonest dealers in my attempt to pre-order a Camaro. The dealer I placed my original order with, used my order to get an inventory vehicle and then sell it to someone else at over MSRP. He originally told me that I would get MSRP minus any rebates I qualified for at time of delivery. When I finally got wise to what was happening I contacted the dealer. His response was "If you don't like the process, take your money and walk," then he proceeded to hang up on me.

I eventually found another honest dealer thanks to this forum. However, dealer did not release my deposit. I called dealer a second time. He denied ever talking to me and said the deposit was his because vehicle had already been built. Luckily I used a credit card and was able to file dispute with them. As of now the card company credited my account.

I have obviously been pretty steamed over this. I posted about it here earlier. Since then, other members have sent me PMs to tell me this dealer did the same thing to them.

I believe I have read here that ordering a vehicle as sold under one name with the intent of selling to someone else is not an approved process by GM. Can someone who is knowledgeable tell me the best way to contact the company and file a formal complaint?

Why don't you post the dealers name here ?. It may prevent another Camaro5 member being screwed by this lowlife dealer. Bad dealers are listed by name here all the time.

JoeP@TeamBeckyD · 08-06-2009, 10:16 PM

Quote:

Originally Posted by usmcjlp

Wow Becky! You're cruising the forums this late. My first dealer didn't even know about this site. If anyone can make it to Michigan, Becky will definitely take care of you.

Thanks,....for being up late?....or knowing about the site?...
I love CAMARO'S!
Becky
ps. talk to you soon!

Sierra · 08-06-2009, 11:42 PM

Who else is wondering if Becky is cute?

trm0002 · 08-07-2009, 12:57 AM

Quote:

Originally Posted by Sierra

Who else is wondering if Becky is cute?

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ok, I am.

08-06-2009, 09:27 PM	#1
usmcjlp Drives: 2SS/RS LS3 RJT Join Date: Jun 2009 Location: Northern Virginia Posts: 755	How Can I Report A Dishonest Dealer to GM? I was unfortunate to run into several dishonest dealers in my attempt to pre-order a Camaro. The dealer I placed my original order with, used my order to get an inventory vehicle and then sell it to someone else at over MSRP. He originally told me that I would get MSRP minus any rebates I qualified for at time of delivery. When I finally got wise to what was happening I contacted the dealer. His response was "If you don't like the process, take your money and walk," then he proceeded to hang up on me. I eventually found another honest dealer thanks to this forum. However, dealer did not release my deposit. I called dealer a second time. He denied ever talking to me and said the deposit was his because vehicle had already been built. Luckily I used a credit card and was able to file dispute with them. As of now the card company credited my account. I have obviously been pretty steamed over this. I posted about it here earlier. Since then, other members have sent me PMs to tell me this dealer did the same thing to them. I believe I have read here that ordering a vehicle as sold under one name with the intent of selling to someone else is not an approved process by GM. Can someone who is knowledgeable tell me the best way to contact the company and file a formal complaint?

08-06-2009, 09:43 PM	#6
Treadstone Drives: Z51 BABY! Join Date: May 2009 Location: LSFREE~!!!!! Posts: 787	GM doesn't care about you getting screwed by a dealer. Sorry but it's the truth. GM lets dealers run their name through the mud, and have no course of action to correct it. __________________

08-06-2009, 09:57 PM	#10
The_Blur Moderator Drives: 2018 Harley-Davidson Street Bob Join Date: Nov 2007 Location: San Diego Posts: 14,769	Post your dealer on the price-gouging dealer list, then send a link to the dealer. We have thousands of potential buyers on this site, and none of us will go there. __________________ RDP Motorsport//GEN5DIY//Cultrag Performance//JPSS//Rodgets Chevrolet// Operation Demon//Buy at Invoice//RACECARWEAR RESPECT ALL CARS. LOVE YOUR OWN. warn 145:159 ban

08-06-2009, 11:42 PM	#13
Sierra Drives: 2004 GMC Sierra SLT 4x4 Join Date: Feb 2008 Location: Southern NJ Posts: 1,049	Who else is wondering if Becky is cute? __________________ On the 8th day God created the Camaro and all is good.

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08-06-2009, 09:32 PM	#2
usmcjlp Drives: 2SS/RS LS3 RJT Join Date: Jun 2009 Location: Northern Virginia Posts: 755	I'm sorry I just realized I placed this in the wrong forum. Can a mod please move this to dealer discussions?

08-06-2009, 09:33 PM	#3
Gentry78 HOOK'EM Drives: 97 c1500/92 olds Join Date: Oct 2008 Location: Texas Posts: 5,279	sorry to hear that, thats f'd up i would be down there raising hell ready to fight if they stole my money

08-06-2009, 09:33 PM	#4
1320junkie Drives: The Imperial Army Join Date: Feb 2009 Location: The Darkside Posts: 15,742	moved

08-06-2009, 09:37 PM	#5
rodimus prime Account Suspended Drives: Cargo van. Join Date: Jul 2009 Location: Metal Metal Land Posts: 1,247	Gm sees that the pre-ordered car doesnt go to the original buyer. They will eventually lose allotments practicing like that.

08-06-2009, 09:48 PM	#8
JoeP@TeamBeckyD Drives: SS,PaceCar,ZL1,1LE,C7Z51,Z06,17-ZL1 Join Date: Jun 2009 Location: Detroit, Mich Posts: 68,623	I'm one of the "good guys" er girl.... Hate to hear stuff like this.... But I'm proud to help Camaro5 Becky Doyle Rodgers Chevrolet Woodhaven, Mich Call or email for availability! 734 479-7117 chevyfleet@aol.com

08-06-2009, 09:56 PM	#9
usmcjlp Drives: 2SS/RS LS3 RJT Join Date: Jun 2009 Location: Northern Virginia Posts: 755	Wow Becky! You're cruising the forums this late. My first dealer didn't even know about this site. If anyone can make it to Michigan, Becky will definitely take care of you.